credit card

Fri
11
Oct
Dennis Faas's picture

MUST SEE Video - Indian Tech Support Scammers Infiltrated!

Dear Infopackets Readers, For the past 5+ years I've been writing articles about fake tech support scammers based in India. In fact, I just published an article about "Expert4Help" scam last week. Here's how the scam works: While browsing the ... Internet, you may suddenly receive a full screen "virus warning". The warnings appear even when browsing legitimate websites (Amazon.com, for example). The warnings are often accompanied by a computer-generated voice, which says that the computer is infected and that you must call "Microsoft support" to "fix" the "problem". These warnings are meant to be ... (view more)

Fri
04
Oct
Dennis Faas's picture

Scammed by Expert4help.com? Here's What to Do

Infopackets Reader Tricia B. writes: " Dear Dennis, I stumbled across your article on PC / Web Network Experts after researching Expert4help.com scam . A few weeks ago I was using my PC when suddenly I received a popup virus alert stating that my PC ... was infected. I called 1-833-257-8555 and spoke to a man with a thick Indian accent . They then connected to my PC remotely and installed some antivirus software to 'fix' the 'problems'. They then wanted me to sign a 3 year contract with them for $898 . I told them 'No,' and that I would pay $350 for a 1 year contract. They kept insisting that I ... (view more)

Mon
08
Apr
Dennis Faas's picture

Scammed by Smart PC Experts? Here's What to Do

Infopackets Reader Bill H. writes: " Dear Dennis, I was on Amazon.com and suddenly a warning message appeared, stating that my PC was infected with a virus and to call 1-866-666-1917 to fix the problem. There was no way to close the window. I called ... the number and spoke to a fellow at Smart PC Experts ( smartpcexperts.com ), who had a very thick Indian accent . They convinced me that my PC was infected with the Zeus Trojan and it needed to be fixed. I allowed them remote access to my machine and they installed some software. After that, they demanded $499 as payment for their services. I was ... (view more)

Fri
09
Sep
Dennis Faas's picture

Explained: My PC is Infected / Locked, has 1-800 Number. Is it a Scam?

Infopackets Reader "AJ" writes: " Dear Dennis, After having a conversation with Microsoft tech support yesterday, I realized that I was scammed. I took necessary steps to cancel credit card. I do not do business on my machine - just communication ... with friends, etc. I do see that the techs that took my money have done some work on my computer and it seems to run a lot better. Question: is it still harmful to leave my computer as-is, or should I hire another tech to clean my machine again? The people that took my money also gave me their phone numbers so that I can be in contact with them at ... (view more)

Thu
28
Jan
John Lister's picture

Microsoft Refunds $8,000 Video Game Bill

Microsoft has refunded a man whose son used his credit card to spend more than $8,000 on a video game. It's a surprise move given the son is 17 years old. Lance Perkins's son had used a credit card provided by his father to make "micro transaction" ... purchases for the FIFA soccer game on the Xbox video game console. The game includes an "Ultimate Team" mode in which players can create a fictional super team using players from around the world, rather than sticking to real world team lineups. The son claims that although he knew Ultimate Team carried an extra cost, he ... (view more)

Mon
21
Dec
Dennis Faas's picture

How to Fix: Your Firewall has Been Breached, Call This Number (Scam)

Infopackets Reader Robert C. writes: " Dear Dennis, The other day I received a warning that 'Your Avast! Firewall has been breached and a Trojan Horse is infecting your computer. Call 1-888-698-3247.' I'm a computer novice and I panicked. The ... warning seemed to appear as part of the operating system, and not the browser. I say this because the warning appeared on the screen, with a voice screaming at me, and I had no idea how to stop it. I held down the power button to force the computer to shut down. I waited three minutes, then powered back up ... but it went right back to the warning and ... (view more)

Mon
28
Sep
Dennis Faas's picture

How to Fix: Your Computer is Infected, Call This Number (Scam)

Infopackets Reader John P. writes: " I just upgraded to Windows 10. Yesterday I went to go use the Edge browser, but it immediately opened with window stating that my computer has a serious virus and then asked me to call 866-628-4936 to remove the ... virus. The whole time the window was open, there was a computer-generated voice speaking to me. I realize this is a scam, but there is no close button to shut it off. I have tried using ccleaner to clear my browser history, ran virus scans, and even used malwarebytes antimalware - but nothing was found out of the ordinary. I have checked ... (view more)

Mon
25
Aug
Brandon Dimmel's picture

'Backoff' Malware a Huge Problem, Report Suggests

A new report suggests that roughly one thousand American businesses have been victimized by 'Backoff', a form of malware that exposes customers' most sensitive information, including credit card data. Backoff made headlines late last year when ... retail giant Target was hit , exposing credit card data of roughly forty million customers. Now, the National Cybersecurity and Communications Center (NCCIC) and U.S. Secret Service are suggesting that many more businesses have been exposed by the same malware. If an infection occurs, the Backoff malware is capable of recording keystrokes ... (view more)

Wed
21
May
John Lister's picture

Password Study: Most Sites Inadequate On Security

A new study reviewed security among leading online companies following the Heartbleed bug scare, in which a commonly used encryption technique for secure websites had the capability to expose highly confidential data. The study comes from Dashlane, ... a password management firm. The study evaluated 80 web sites and examined 6 factors with regard to the way passwords and login processes are handled. Using these details, Dashlane ranked each site between +100 and minus -100. Based on a range of security issues, the study suggests Apple and Microsoft have the securest policies for passwords, while ... (view more)

Wed
09
Apr
John Lister's picture

Zero-Day SSL Flaw: Change All Passwords, Experts Say

A massive number of websites could be affected by a critical security flaw used in conjunction with web sites and web browsers. Experts suggest that all web users change their passwords to all major web sites (including banking, social media, etc) - ... but doing so comes with a number of caveats. The security flaw is related to SSL (secure sockets layer) and is expected to affect approximately six percent of all websites world-wide. According to a recent survey that reviewed approximately 959 million websites, "66% ... are powered by technology built around SSL, and that doesn't include ... (view more)

Pages

Subscribe to RSS - credit card