error message

Fri
02
Sep
Dennis Faas's picture

How to Fix: "There is a problem with this website's security certificate" Error in IE, Edge

Infopackets reader Julia R. writes: " Dear Dennis, I recently installed Windows 10 and while cleaning things up, inadvertently installed a program called 'Advanced PC Care' from my Download folder. Now when I go to use Internet Explorer 11 and Edge ... in Windows 10, I receive an error message stating: 'There is a problem with this website's security certificate,' no matter what website I try and visit. I have uninstalled the Advanced PC Care program but both IE11 and Edge are broken. I am completely at my wits end. Can you help? " My response: I asked Julia if she would like me to connect to her ... (view more)

Mon
15
Aug
Dennis Faas's picture

How to Fix: 'AMD Quick Stream Error: The license information to use this software is not found'

Infopackets Reader Barry P. writes: " Dear Dennis, I just upgraded from Windows 8.1 to 10. Now, every time I boot the computer, I receive an error message that 'AMD Quick Stream Error: The license information to use this software is not found'. I ... have absolutely no idea what that means. Can you help? " My response: I asked Barry if he'd like me to connect to his machine and review this problem together using my remote desktop service, and he agreed. Sure enough, after every reboot the "AMD Quick Stream Error" message appeared on the desktop. I queried Google for the exact phrase: "AMD Quick ... (view more)

Mon
26
Oct
Dennis Faas's picture

How to fix: 'This app can't run on your PC' when attempting Windows 10 64-bit Upgrade

Infopackets Reader Frank C. writes: " Dear Dennis, Thanks for your excellent articles on Windows 10. A few weeks ago I upgraded to Windows 10 32-bit, but now I want to upgrade to Windows 10 64-bit. I read your article, ' How to Upgrade from Windows ... 10 32-bit to 64-bit ', but I don't understand why I am receiving the error 'this app can't run on your PC' when attempting to run the Windows 10 Media Creation Tool. I have verified that my processor supports 64-bit, so I don't understand why I am being plagued by this error message. Do you have any idea how I can ... (view more)

Mon
14
Sep
Dennis Faas's picture

How to Fix: 'Windows Command Processor has stopped working' Error

Infopackets Reader Bill S. writes: " Dear Dennis, I just upgraded to Windows 10. Every time I boot my computer, I receive an error message that says 'Windows Command Processor has stopped working'. There are at least 3 of these notifications ... whenever I sign into Windows 10, and they only happen after I login. I have searched high and low to try and figure out why I keep receiving this error message but I'm completely stumped. Can you help? " My response: This is a good question. When I first upgraded to Windows 10, I also received the error message that 'Windows Command Processor has stopped ... (view more)

Fri
22
May
Dennis Faas's picture

How to Fix: 'Operation Canceled Due to Restrictions' Error

Infopackets Reader Terry W. writes: " Dear Dennis, Whenever I click on a link via email, I get an error stating that 'This operation has been canceled due to restrictions in effect on this computer.' I don't understand why I receive this error ... message, as my user account has administrator access and I am the only one that uses this computer. Any ideas why this is happening? " My response: Admittedly, I have never heard of this error message before. The next day Terry emailed me with a follow-up, stating that he found a solution and provided me with a link. The page he directed me to, however ... (view more)

Fri
20
Mar
Dennis Faas's picture

How to Fix: Windows 8 Critical Service Failed (Blue Screen)

Infopackets Reader Anne F. writes: " Dear Dennis, After a Windows Update, my laptop rebooted and then displayed a blue screen of death (BSOD) with the error message CRITICAL SERVICE FAILED. After that, the computer reboots and goes into a continuous ... loop -- I am not able to get into Windows at all. I used various repair discs and managed to gotten rid of the CRITICAL SERVICE FAILED message, but now my computer boots into a black screen with the message No Operating System Found. When I use one of the downloaded repair disks, I see my C drive and Windows 8 is still on there, so I don' ... (view more)

Thu
04
Oct
Dennis Faas's picture

Internet 404 Error Pages Used to Find Missing Kids

A new campaign is designed to make better use of 404 Page Not Found error messages. Some of those messages, which appear when an Internet website cannot be located, are to be accompanied with photos of missing children from around the world. This ... "NotFound project" is the work of a coalition of various international organizations, including Missing Children Europe, Child Focus, and the European Federation for Missing and Sexually Exploited Children. 2012's Milk Carton Message Even though Facebook, Twitter and other social media platforms have in the past helped locate missing ... (view more)

Mon
26
Oct
Dennis Faas's picture

Students Lament: Win7 Files Corrupt, MS Posts Fix

In the aftermath of the much-anticipated Windows 7 release , a large number of users are complaining that their copy of Windows 7 downloaded from Digital River will not install correctly. Based in Minneapolis, Minnesota, Digital River is the driving ... force behind Microsoft's $29.99 Windows 7 upgrade offer to students. Digital River is no stranger to handling Microsoft transactions, as the company fulfilled a similar role when Windows Vista and Office 2007 were released. Problems Recorded Within Hours Users began experiencing problems shortly after downloading their new operating system. One ... (view more)

Thu
26
Feb
Dennis Faas's picture

Trace Errors in Your MS Excel Spreadsheets

I hate it when an error message shows up in my Excel spreadsheets! Doesn't everyone? When you see an error message it generally means that somehow, somewhere, a typo has made its way into one of your formulas or a piece of information is either ... incorrect or missing. If you were the author of the formula that is returning the error, you may not have too much difficulty in determining where the trouble is located. However, if you are working in someone else's spreadsheet, it may not be as readily apparent. That is when you use the Auditing Tools in MS Excel to sniff out the cause of the error. ... (view more)

Tue
30
Sep
Dennis Faas's picture

Auditing Errors in MS Excel

I hate it when an error message shows up in my Excel spreadsheets! Doesn't everyone? When you see an error message it generally means that somehow, somewhere, a typo has made its way into one of your formulas or a piece of information is either ... incorrect or missing. If you were the author of the formula that is returning the error, you may not have too much difficulty in determining where the trouble is located. However, if you are working in someone else's spreadsheet it may not be as easy to spot that error. That is when you use the Auditing Tools in MS Excel to sniff out the cause of the ... (view more)

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