file

Wed
11
Apr
John Lister's picture

New Ransomware Demand: Play Video Game, Not Cash

A newly unleashed ransomware attack doesn't force victims to pay money to regain access to files. Instead, it demands they play a video game. It's not clear yet what the point of the attack is, though it's most likely the work of a prankster who ... wants to test their skills at creating and distributing ransomware without doing any permanent harm. Ransomware is a form of malware that encrypts files on a computer and normally only unlocks them if the victim pays a fee. In most cases every file on the computer is encrypted, meaning that victims are locked out of their systems and unable to access ... (view more)

Wed
21
Feb
John Lister's picture

Microsoft Details Anti-Malware Cloud-Based System

Microsoft says it used artificial intelligence to not only spot and identify and attempted malware attack, but to block it more than a thousand times in the next half hour. It says the defense was possible thanks to Windows Defender being used ... locally on the victim's computer, as well analyzing the snippet of code using cloud-based antimalware. The company calls it an example of machine learning. This means computers are able to figure things out for themselves, rather than simply following 'true or false' routines that are part of a program. Similar to antivirus, the most basic level of anti ... (view more)

Wed
28
Jun
John Lister's picture

Windows Bug Exploited Again by Ransomware

Businesses around the world are reporting computer problems that appear to be another rapidly-spreading ransomware attack. It appears likely to be exploiting the same Windows flaw as the recent WannaCry attack. Details were still emerging at the ... time of writing, but high profile businesses including drug giant Merck, a British advertising agency and a Danish shipping company are known to have been compromised. Ukraine's government network also appears to have been hit. (Source: nytimes.com ) File Index Compromised As with WannaCry, the malware appears to be designed to lock up and encrypt ... (view more)

Mon
27
Mar
Dennis Faas's picture

How to Fix: Device I/O Error (and Recover Data)

Infopackets Reader Phoebe A. writes: " Dear Dennis, Today I tried to free up some space on my C drive by moving files over to my external hard drive, but Windows gave me an error message, stating that 'Error during copy: the request could not be ... performed because of an I/O device error'. I've also tried using 'TeraCopy' to copy files over, but it keeps freezing on the same files. Can you help? " My response: If you receive an error that says "the request could not be performed because of an I/O device error" when trying to copy or move a file, that usually (but not always) indicates bad ... (view more)

Mon
06
Mar
Dennis Faas's picture

How to Fix: Can't delete file / folder: 'The system cannot find the file specified'

Infopackets Reader Tom T. writes: " Dear Dennis, I recently had to reinstall Windows and I'm trying to clean up the root directory of my C drive to keep things tidy. I have a Windows.old.000 folder that I would like to remove, but every time I try ... to delete it, I get a window that says 'You need permission to perform this action' and nothing gets deleted. I've tried ccleaner (crap cleaner) and check marked the 'Delete old windows installation' option (under the Advanced menu), but that doesn't work, either. What do I have to do to remove the Windows.old.000 folder and its contents? " My ... (view more)

Wed
22
Feb
John Lister's picture

Warning: Convincing Chrome 'Font Update' a Trojan

Chrome browser users have been warned to watch out for a sneaky malware attack. The trick involves a bogus on-screen message that claims the user needs to download a missing font. The people responsible are using hacked websites on the WordPress ... platform to operate the scam. They've altered the page so that the text appears to have been corrupted and is made up largely of symbols such as black diamonds and question marks. The page then displays an on-screen message that's carefully designed to look like a genuine Chrome error message, complete with the correct logos, shapes and even ... (view more)

Fri
16
Sep
Dennis Faas's picture

How to Fix: File or Folder in Use (and Can't be Deleted)

Infopackets Shelly R. writes: " Dear Dennis, Every once in a while, when I try and delete a folder on my network share, Windows tells me that 'This action can't be completed because the folder or file in it is open in another program'. I click the ... 'Try again' button multiple times but that rarely ever works. Can you please tell me why this keeps happening and what I can do to delete the file / folder? " My response: The reason why you receive the 'File in use' error (or 'Folder in use' error) is exactly that - the file or folder is in use by some other program, however, Windows isn't saying ... (view more)

Mon
22
Feb
Dennis Faas's picture

How to: Move Installed Programs to Another Drive in Windows 7, 8, 10

Infopackets Reader 'Ed' writes: " Dear Dennis, Back in the days of Windows 95 and 98 there used to be a utility called Change of address (also known as 'COA' or 'COA2'), which allowed you to move a program from one drive to another. For example, I ... could move an installed program from C: to D: drive, then Windows would run the program from the new location. Is there still such a utility available for Windows 7, 8 and 10? " My response: Change of Address was created by Ziff Davis and is downloadable through PC Magazine's website. That said, the program was made in 2001 and I am not sure if you ... (view more)

Thu
24
Dec
John Lister's picture

MS Confirms: Latest Win10 Update Wipes out MS Word

Microsoft has confirmed the latest Windows 10 update has messed up Word 2016 for some users. Fixing the mistake is possible but somewhat complicated. The problem comes with the latest cumulative update to the system, known as Windows 10 Cumulative ... Update KB3124200, released December 17, 2015. The component update that's causing the problem accidentally renames a file during the update, which then causes macros, autotext entries, and styles to no longer load. Autocomplete Among The Messed-Up Features The file in question (normal.dotm) stores all the template information for Microsoft Word 2016 ... (view more)

Wed
08
Apr
John Lister's picture

Experiment Tracks Spread of 'Stolen Data' Online

A security research firm says more than a thousand people accessed a dummy database of personal details that it released as an experiment, though that number is much likely higher. It says the would-be criminals acted far faster than most security ... breaches take to fix. The experiment was the work of BitGlass, a company that offers security services for cloud computing firms. The firm wanted to test how quickly a 'leaked' set of personal data would spread around the world; to do so, BitGlass made an Excel file that contained 1,568 sets of names, phone numbers, addresses, credit card ... (view more)

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