laptop

Mon
16
Oct
Dennis Faas's picture

How to Fix: Touchpad Scroll Not Working in Windows 7, 8 and 10

Infopackets Ready Sally G. writes: " Dear Dennis, I just bought a new Windows 10 laptop and the touchpad scroll does not appear to be working. On my old Vista laptop, I had a scroll bar on the touchpad (on the far right), but the new Windows 10 ... laptop doesn't have this feature. Normally when I open a PDF file I need to zoom in and out. I would do this on the old laptop by pressing CTRL on my keyboard and using the scroll bar on the touchpad. On this laptop, I am at a complete loss. Can you tell me how I can fix my touchpad scroll? " My response: Each laptop manufacturer has their own way of ... (view more)

Mon
03
Jul
Dennis Faas's picture

How to Fix: Laptop Plugged in, Not Charging (New Laptop)

Infopackets Reader Susan M. writes: " Dear Dennis, I recently bought a new laptop that came with Windows 10 pre-installed. Last week, I received a Windows 10 update and now my battery keeps draining - even with the power plugged in! This doesn't ... make any sense to me; also my laptop is brand new! The balloon over the battery icon is reading '93% available (plugged in, not charging)'. I looked on the Internet to see if I could figure out what was causing this, and there are a lot of people having the same issue. Do you know why my laptop won't charge and how I can fix the 'plugged in, not ... (view more)

Fri
24
Feb
Dennis Faas's picture

How to Fix: Laptop Won't Turn On - The Definitive Step-by-Step Guide

Infopackets Reader Marion L. writes: " Dear Dennis, I haven't used my laptop for a few weeks. I went to turn it on today, but it won't turn on at all. I have it plugged in to the wall power outlet, but it still doesn't work. What do I do now? " My ... response: This is a fairly common issue with laptops; oftentimes the laptop won't turn on even if it's plugged into the wall if it's been sitting for a while - in your case, a few weeks. Sometimes, however, something else has gone wrong, and parts of the laptop may be corrupt or not working, or the laptop may have died. I'll explain what you need to ... (view more)

Thu
06
Oct
John Lister's picture

Is a Chromebook Right for You?

With smartphones and tablets gaining extreme popularity thanks to low-cost production and ever-increasing CPU speeds, many users are looking at alternatives to Windows when it comes to being able to compute on the go. One system in particular is the ... ChromeBook (laptop) which is based on Google's Chrome operating system. Many major manufacturers produce Chromebooks, including Acer, ASUS, Dell, HP, Lenovo and Samsung. As of September 2016 there were at least three dozen Chromebook models on the market. What is Chrome OS? Chrome OS is a somewhat similar, but separate operating system to Android ... (view more)

Mon
19
Sep
Dennis Faas's picture

How to Fix: Laptop Black Screen, Windows Won't Boot

Infopackets Reader Elijah N. writes: " Dear Dennis, I have an HP laptop with Windows 10. Yesterday the laptop was working perfectly fine, but this morning I tried to turn it on and all I get is a black screen. The power light turns on, and the ... screen appears to be on (the screen backlight is on), but the screen is black and it won't boot into Windows 10. Nothing happens. What can I do to get my laptop working? " My response: This is a fairly common issue, and is either a hardware problem or a Windows boot problem. Some possibilities include: the laptop motherboard or display may have died, or ... (view more)

Fri
22
Jul
Dennis Faas's picture

How to Fix: Windows 10 Laptop Screen Fades (too dark)

Infopackets Reader Mary L. writes: " Dear Dennis, I just installed Windows 10 on my laptop, but I'm having a problem with the screen fading so dark I can hardly see it. I've tried adjusting the screen brightness manually on the laptop by pressing ... the FN (function) key + up arrow key, but the screen brightness won't say - it keeps going dark automatically on its own. The screen goes dim whether or not I have the laptop plugged into the power outlet, or if it's running on battery. It also seems to happen immediately as soon as I login to Windows. I have tried changing the Power Settings (via ... (view more)

Mon
27
Jun
Dennis Faas's picture

How to Fix: Black Border on Laptop Display when Connecting HDMI to TV

Infopackets Reader 'Jackie' writes: " Dear Dennis, I just read the article you wrote about ' How to Fix: Windows 10 Black Border (Shrinking Screen) ' and have a similar question. I just upgraded to Windows 10; I have an HP laptop and have connected ... it to my big flat screen TV. The problem is that as soon as I plug in my HDMI cable to connect the HDTV to the laptop, the laptop displays black borders on the sides of the screen. How can I fix that? " My response: The reason you have black borders on the side of the screen whenever you connect your HDTV through the HDMI cable is because the ... (view more)

Fri
12
Jun
Dennis Faas's picture

Which Processor is Better: Intel or AMD? - Explained

Infopackets Reader Bob C. writes: " Dear Dennis, Which processor is better: Intel or AMD? The reason I ask is that my laptop is roughly 6 years old and it's time for me to purchase a new one. That said, I can't seem to find the definitive answer as ... to which processor I should get for my next laptop. AMD seems to have cheaper processors, whereas Intel processors are usually always much more expensive. Can you shed light on which processor is better? " My Response: I've been asked this question probably no less than a thousand times and the answer is quite simply: it ... (view more)

Fri
06
Feb
Dennis Faas's picture

Computer Freezes After Sleep?

Infopackets Reader 'Gloria' writes: " Dear Dennis, My laptop is set to go to sleep after a period of inactivity, but always freezes after it wakes up. When I press the power button to resume from sleep, the screen turns on but the laptop freezes and ... I can't input anything while I wait for it to wake up. This goes on for some time. At this point I usually power it off completely, then restart it with a cold boot because I hate waiting. How can I fix my laptop's sleep so it wakes up faster and so it doesn't always hang? " My Response: I don't recommend powering off your laptop to circumvent the ... (view more)

Mon
15
Dec
Dennis Faas's picture

Laptop cursor jumps around screen as I type?

Infopackets Reader 'Mary' writes: " Dear Dennis, In regard to your previous article ' How can I find the Cursor Position on my Screen? ' -- my cursor often wanders around the screen when I'm typing text on my laptop. Sometimes, I end up typing in a ... new word in the middle of another word somewhere else on the screen. Oftentimes I can't find where my cursor went; once I do find it, I need to make corrections, then point it back to where it needs to be, then resume typing. It's incredibly vexing! Do you have any suggestions on how to avoid this from happening? " My response: This is a very ... (view more)

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