license

Mon
12
Jun
Dennis Faas's picture

Explained: Is Roboform 8 Free or Not? (Yes - with a few caveats)

Infopackets Reader Gail S. writes: " Dear Dennis, On April 26, 2017 I received an email about the new Roboform 8 release. I have been running Roboform 7 (desktop) for a few years, and have only paid a single fee to register the program. I did not ... want to upgrade to Roboform 8 because I wasn't sure if it was free or not. That said, the following week I received a notification from Roboform 7 that an update was available - I chose to download it. During the setup I was warned that the update was irreversible. Afterward, I realized that I had actually installed Roboform 8! I clicked 'Help -> ... (view more)

Fri
14
Apr
Dennis Faas's picture

Explained: New Motherboard, CPU. Do I need a new license / reinstall Windows?

Infopackets Reader Steve F. writes: " Dear Dennis, I will be upgrading my computer to the new AMD Ryzen 1700 CPU (which has 8 cores and 16 threads!) at a fraction of the price of Intel CPUs. I have searched online but I can't seem to find the answer ... - can you please tell me: after I install the new motherboard and CPU, can I continue to use my existing Windows installation or do I need to install Windows again? Also is my Windows 10 license still valid or do I need to purchase Windows 10 for my new motherboard and CPU? " My response: Short answer: It depends on the type of Windows you own and ... (view more)

Mon
15
Aug
Dennis Faas's picture

How to Fix: 'AMD Quick Stream Error: The license information to use this software is not found'

Infopackets Reader Barry P. writes: " Dear Dennis, I just upgraded from Windows 8.1 to 10. Now, every time I boot the computer, I receive an error message that 'AMD Quick Stream Error: The license information to use this software is not found'. I ... have absolutely no idea what that means. Can you help? " My response: I asked Barry if he'd like me to connect to his machine and review this problem together using my remote desktop service, and he agreed. Sure enough, after every reboot the "AMD Quick Stream Error" message appeared on the desktop. I queried Google for the exact phrase: "AMD Quick ... (view more)

Fri
31
Jul
Dennis Faas's picture

How to Fix: Windows 10 Upgrade Failed Error 80240020

Infopackets Reader Sam T. writes: " Dear Dennis, I have clicked on the 'Get Windows 10' app in my tray bar and it still says it's reserved. I read that I can force the upgrade by using entering 'wuauclt.exe /updatenow' in the command prompt -- ... however, I keep getting a message that Windows 10 Upgrade Failed, with error code 80240020. I searched for 'windows 10 upgrade failed 80240020' on Google and have read a number of posts, but I can't seem to figure out how to make this work. I keep getting an access denied error. Can you help? " My response: Many ... (view more)

Thu
30
Jul
John Lister's picture

Windows 10: Key Questions Answered

Windows 10 is now available. While there's no immediate rush to get it (the upgrade is free for another year), here are some of the basics to know if you're thinking of trying out the new system. Can I get Windows 10 right away, or do I have to ... wait? Many users are still waiting for Windows 10 to download to their computer, even though they have reserved their free upgrade using the 'Get Windows 10' app via the tray bar. It is possible, however, to forcefully download Windows 10 directly from Microsoft's website as an in-place upgrade or as an .ISO, which is used to create a bootable ... (view more)

Fri
24
Jul
Dennis Faas's picture

How to Clean Install Windows 10 using Windows 7, 8 License

Infopackets Reader Meagan S. writes: " Dear Dennis, Thanks for your coverage on Windows 10. I plan to upgrade to Windows 10 but I prefer to do a clean install, rather than in-place upgrade. I say this because I would much rather start from a clean ... slate, rather than worry that bugs from my previous Windows install might port over onto my new Windows 10 upgrade. So my question is: can I do a clean install of Windows 10 using a Windows 7 or 8 license? If I download the Windows 10 ISO and format my hard drive, how will Microsoft know that I am in fact upgrading to Windows 10, and therefore ... (view more)

Mon
22
Dec
Dennis Faas's picture

Missing Windows DVD? How to Download and Reinstall

Infopackets Reader 'Bob T.' writes: " Dear Dennis, I am trying to reinstall Windows on my computer but I can't seem to find my Windows DVD anywhere. In fact, I'm not even sure if my computer came with an install disc. Should I download Windows from ... a torrent website? Can I use a DVD or USB drive to reinstall Windows? What do you suggest? " My Response: You can download a copy of MS Windows 7, 8, or 10 for free from Microsoft and install it from DVD or USB, though the steps for installing from USB are a little more involved for Windows 7. At the time of writing this ... (view more)

Mon
02
Dec
Dennis Faas's picture

US Army Admits to Software Piracy, Pays $50M

The United States government has agreed to pay $50 million in compensation after effectively committing large-scale piracy. The problem? The US Army installed software on 9,000 military computers without a proper license. The software, which was ... produced by Texas-based firm Apptricity, was used to track the movement of troops and supplies in real time. The system allows staff to get a complete picture of everything they are tracking on a single screen, yet have the ability to drill down to fine detail -- such as finding which particular compartment in a vehicle or plane a specific item is ... (view more)

Fri
09
Mar
Dennis Faas's picture

Virtual Windows 7 on iPad 'Illegal', says Microsoft

The company behind a service that allows access to Windows 7 on an iPad has run into a major problem: Microsoft says the service isn't properly licensed. The service is from a company named OnLive and works in a slightly complex manner. The user ... doesn't actually have Windows on their portable device, but rather uses the Internet to access a copy running on a remote computer operated by the company. (Source: infopackets.com ) iPad Users Access Microsoft Office, Adobe Flash Users of the basic service are able to access Microsoft Office to create documents and can save up to 2GB of documents to ... (view more)

Thu
25
Feb
Dennis Faas's picture

Google uses Space-Aged Tech to Develop Own Energy

Google is among several firms testing a new device that could replace the need for receiving electricity through power cables. It coincides with the search giant getting a license to buy and sell power in bulk, most likely to get a cheaper supply of ... energy. The device, known as the Bloom Box, is produced by the relatively new firm Bloom Energy. It's roughly the size of a refrigerator and is filled with fuel cells which can create electricity through an emissions-less chemical process. The process hasn't been fully detailed (the company plans a public launch shortly) but it involves a ... (view more)

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