microsoft

Wed
17
Oct
John Lister's picture

Windows 10 Bug Silences Sound Cards

Microsoft has fixed a problem with the latest major Windows 10 update that left some computers silent. It's blamed Intel for an incompatible audio driver. A driver is software that helps a hardware device (such as a soundcard) work with an operating ... system, such as Windows. Sometimes drivers need to be updated to keep working with a new or updated edition of Windows. In the past, users often had to download drivers from hardware manufacturers, which usually meant using a search engine to find the appropriate page with a download link. These days, however, the Windows Update process often ... (view more)

Tue
16
Oct
John Lister's picture

Windows 10 October Update Deletes User Documents

Microsoft has fixed a problem with a Windows 10 update that inadvertently deleted user documents. Oddly the problem had been highlighted in early testing, but doesn't seem to have been fixed. The issue received widespread attention when the October ... 2018 Update started rolling out to the wider public. That's the second of the two big annual updates that bring new features to Windows 10, a system that replaces the old set-up of having service packs rolled out every few years. Some users discovered that after the update, everything they had stored in their Documents folders had disappeared. Some ... (view more)

Thu
27
Sep
John Lister's picture

Microsoft: Office 2019 Is Coming, But Get 365 Instead

Microsoft has released Office 2019, but effectively told would-be buyers it's not as good as Office 365. It's a clear attempt to push people towards the subscription model. In one of the more bizarre publicity drives for a new product, Microsoft ... gives very little attention to Office 2019 itself. It's the latest (and very possibly last) installment of MS Office as a standalone program to install and run on a computer, something Microsoft now calls the "on-premises" version. (Source: theregister.co.uk ) The package includes the core programs of Excel, Outlook, PowerPoint and Word on both ... (view more)

Tue
18
Sep
John Lister's picture

Microsoft Warns Users Not to Install Chrome Browser

Microsoft is asking users to think twice before installing browsers such as Firefox and Chrome. A "warning message" is being tested in Windows 10. The message has been spotted by people in the Windows Insider program that lets them get early access ... to new features. The idea is to test the features on computers being used out in the 'real world' rather than in Microsoft labs. One such user has posted a screenshot of a message that appeared when they attempted to install Mozilla's Firefox browser. It reads "You already have Microsoft Edge - the safer, faster browser for Windows 10." ... (view more)

Wed
05
Sep
John Lister's picture

Next Major Windows Update on the Way

The next major Windows 10 update is only a few weeks away and will be officially named the "October 2018 Update." The update is a new series of twice-yearly updates, which replaces the old system of small monthly updates, followed by a completely ... new version of Windows every few years. Security fixes remain on a monthly schedule, except for emergency patches. The October 2018 Update follows on from the April 2018 Update, both in contrast to last years Fall Creators Update and Creators Update that told you something about Microsoft's focus with new features. Small Set of New Features ... (view more)

Wed
22
Aug
John Lister's picture

Microsoft Phasing Out Windows 8

Microsoft has announced several measures to slowly kill off Windows 8. It's targeting apps to try to persuade holdouts to upgrade to Windows 10. From October 31st, 2018, new apps designed for either Windows 8 or 8.1 on desktop or Windows Phone 8 on ... mobile devices can no longer be added to the Microsoft Store. From July 1st, 2019, Microsoft will stop sending app updates to Windows Phone 8 devices. The theory seems to be that developers will no longer have any reason to work on the platform and in turn it will become less and less attractive to users. Updates for existing Windows 8 and 8.1 ... (view more)

Mon
30
Jul
Dennis Faas's picture

Best Anti Ransomware Software Free - 5 Steps

Infopackets Reader Kevin L. writes: " Dear Dennis, I have been researching the best anti ransomware software for 2018 and came across your website. I was wondering if you had any recommendations? While searching for the best anti ransomware software ... (free), many websites have their own opinion on what anti ransomware software is the best, but most require a paid subscription. What is your opinion on the best anti ransomware software for PCs? " My response: I've answered this question in depth before (in a round about way) with my guide on How to Prevent Ransomware in 2018 - 10 Steps . This ... (view more)

Wed
25
Jul
John Lister's picture

Microsoft: Phishing Scam Targets Politicians

Microsoft says hackers have targeted at least three candidates for Congress. Security experts say the group behind the attacks has been linked to Russia's intelligence services. The revelation came at the Aspen Security Forum in a speech from Tom ... Burt, Microsoft's head of Customer Security ... (view more)

Wed
13
Jun
John Lister's picture

Consumer Group Claims Win10 Problems 'Widespread'

A consumer group is demanding compensation for users who've spent time and money fixing computer problems caused by Windows 10. It also wants updates and tech support to be improved. The call comes from "Which?", an independent organization in the ... United Kingdom that's similar to the US Consumer Reports group. It's brought up Windows 10 in the past: two years ago it revealed that more than 1,000 of its members had complained about the system. Now Which? says it's continuing to receive complaints and carried out a survey of members. It questioned more than 1,100 members who use ... (view more)

Tue
12
Jun
John Lister's picture

Microsoft Scales Back Tech Support for Windows 7, 8

Microsoft staff will no longer answer questions about Windows 7 and 8.1 in support forums. It's also keeping quiet about several other hardware and software products. The products concerned are already mostly into Microsoft's "extended support", ... rather than "mainstream support" periods. That means Microsoft is no longer adding new features to the software, handling warranty claims, or offering free support through online tools or phone lines. Instead, it merely issues patches for security problems and bugs. While Microsoft no longer offered direct help services for the ... (view more)

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