reinstall windows

Mon
31
Oct
Dennis Faas's picture

How to Fix: MS Office Key Not Valid, Won't Activate

Infopackets Reader Pat P. writes: " Dear Dennis, I recently had to rollback Windows 7 because the system appeared to be corrupt. The rollback worked. However, now whenever I try to open MS Office it starts up with a message that it is configuring MS ... Office, then says 'MS Office requires validation'. I chose the option to activate on line (or by phone), but then all I get after that is a message that MS Office could not be activated because the product key is invalid. What do I do now? " My response: I did have this exact same problem a few months back with another user. The scenario was ... (view more)

Mon
22
Dec
Dennis Faas's picture

Missing Windows DVD? How to Download and Reinstall

Infopackets Reader 'Bob T.' writes: " Dear Dennis, I am trying to reinstall Windows on my computer but I can't seem to find my Windows DVD anywhere. In fact, I'm not even sure if my computer came with an install disc. Should I download Windows from ... a torrent website? Can I use a DVD or USB drive to reinstall Windows? What do you suggest? " My Response: You can download a copy of MS Windows 7, 8, or 10 for free from Microsoft and install it from DVD or USB, though the steps for installing from USB are a little more involved for Windows 7. At the time of writing this ... (view more)

Fri
07
Nov
Dennis Faas's picture

Best Way to Reinstall Windows, User Data, Patches?

Infopackets Reader 'rseal54' writes: " Dear Dennis, I have a 6 year old Gateway computer with Windows Vista operating system and Service Pack 2 installed. I have a question regarding reinstalling Windows; I want to save all my data and installed ... programs to an external hard drive, then do a clean reinstall of the operating system. Is it possible to reinstall Vista with all the latest updates [automatically applied during the reinstall without using Windows Update]? Also, how do I get back all the items that were saved on the external hard drive? " My Response: That's an ... (view more)

Wed
21
Sep
Dennis Faas's picture

Reinstall / Repair Internet Explorer?

Infopackets Reader Morris K. writes: " Dear Dennis, Whenever I click on my EarthLink icon to start the Internet (and to launch Internet Explorer), my computer freezes up for a few minutes -- and then all the sudden, I have 50 or 60 copies of ... Internet Explorer (IE) sitting in my task bar! The odd thing is that if I try to close some of the windows, more IE Windows start re-launching. I am stumped how to solve this. Is there a way to reinstall or repair Internet Explorer? " My response: It's possible that your computer was infected with Spyware and the Spyware infection wasn't ... (view more)

Thu
14
Jul
Dennis Faas's picture

Links won't Open?

Infopackets Reader Leonard M. writes: " Dear Dennis, I sure hope you can help with this one -- My web page links will not open properly in Outlook Express (OE). Often times, I'll try and click a link in an email, and it just opens a blank window and ... goes no further. The links simply won't open! I had to copy and paste your web address into the Internet Explorer (IE) address box in order to get here -- and it's a royal pain in the butt! I am thinking that maybe my Popup Stopper or Spyware programs have done something to my system and I'm not sure how to get the link functionality back. ... (view more)

Wed
28
Jul
Dennis Faas's picture

Upgrade Windows ME to XP?

Infopackets Gazette Reader Dan L. writes: " Dear Dennis, My PC came pre-loaded with Windows ME and now I'm thinking of upgrading to Windows XP. Do I have to uninstall ME, or can I simple run an upgrade option to install Windows XP? I've downloaded a ... few of your eBooks and videos onto this machine, and I'd hate to lose them. On another note: I've see Windows XP advertised on the Internet for $50. Is this legitimate? If so, can you recommend a reputable source? " My response: Upgrading from ME to XP can be done by inserting the Windows XP disc into your machine (after Windows ME is loaded). If ... (view more)

Thu
01
Jul
Dennis Faas's picture

Disk Imaging Basics

Last Friday's article touched upon the importance of backing up an entire computer system (including Windows itself). As you may recall, disk imaging is mentioned frequently in this newsletter, as it is an important part of 'disaster recovery' ... planning. Over the weekend, I received a number of comments and questions from Readers: many of which referenced the fundamentals of disk imaging. Since the questions were similar in nature -- and because disk imaging is such an essential topic -- I have decided to repost an article which illustrates the basics of disk imaging versus 'regular file ... (view more)

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