repair

Mon
31
Oct
Dennis Faas's picture

How to Fix: MS Office Key Not Valid, Won't Activate

Infopackets Reader Pat P. writes: " Dear Dennis, I recently had to rollback Windows 7 because the system appeared to be corrupt. The rollback worked. However, now whenever I try to open MS Office it starts up with a message that it is configuring MS ... Office, then says 'MS Office requires validation'. I chose the option to activate on line (or by phone), but then all I get after that is a message that MS Office could not be activated because the product key is invalid. What do I do now? " My response: I did have this exact same problem a few months back with another user. The scenario was ... (view more)

Mon
21
Sep
Dennis Faas's picture

7 Ways to Repair or 'Factory Reset' Windows 10

Infopackets Reader Gail N. writes: " Dear Dennis, I have two HP laptops: one that came with Windows 7 and the other with Windows 8. I have already upgraded both laptops to Windows 10 using the 'get Windows 10 app' via the desktop. My question is: ... what happens if Windows 10 fails and I need to factory restore my laptop? Will I get back Windows 10 or will it reload the original operating system (Windows 7 or 8)? I ask because both my HP laptops have a 'factory restore' partition which I can access by pressing F11 on my keyboard during bootup. Also, is there any way to fix my laptop without ... (view more)

Mon
29
Jun
Dennis Faas's picture

How to Fix: 'sfc /scannow' Fails, Won't Complete

Infopackets Reader Terry C. writes: " Dear Dennis, I am trying to run the command 'sfc /scannow' (system file checker) through the Windows command prompt to repair corrupt Windows files, but every time I try and run 'sfc /scannow', it stops at 42% ... and gives the error message 'Windows Resource Protection could not perform the requested operation.' Therefore, the 'sfc /scannow' does not complete and I can't repair my corrupt Windows files. How can I fix this so I can finish running the scan and fix my files? " My response: I had the "Windows ... (view more)

Fri
20
Mar
Dennis Faas's picture

How to Fix: Windows 8 Critical Service Failed (Blue Screen)

Infopackets Reader Anne F. writes: " Dear Dennis, After a Windows Update, my laptop rebooted and then displayed a blue screen of death (BSOD) with the error message CRITICAL SERVICE FAILED. After that, the computer reboots and goes into a continuous ... loop -- I am not able to get into Windows at all. I used various repair discs and managed to gotten rid of the CRITICAL SERVICE FAILED message, but now my computer boots into a black screen with the message No Operating System Found. When I use one of the downloaded repair disks, I see my C drive and Windows 8 is still on there, so I don' ... (view more)

Mon
19
Jan
Dennis Faas's picture

How to: Reset Any Password: Windows Vista, 7, 8, 10

Infopackets Reader 'ltb223' writes: " Dear Dennis, I have a Windows 7 Pro computer which I haven't used for a long time. Now I want to use it, but I cannot remember my password. It has only one user account, so I believe I need to reset the admin ... password. Is there anyway to recover the lost password or am I stuck with reinstalling Windows and losing all previous data and programs? " My response: It's possible to reset the admin password, or any user password using a special password reset 'trick'. It involves replacing the 'Ease of Access' program at ... (view more)

Mon
20
Oct
Dennis Faas's picture

How to Repair Windows Dual Boot, Multi-boot?

Infopackets Reader 'Sprenger' writes: " Dear Dennis, I have four hard drives in my PC and four different operating systems. My main hard drive has Windows XP, then my second drive has Vista Ultimate, the third has Windows 7 Ultimate, and the fourth ... has Windows 8.1. I want to get rid of the Windows XP drive, but if I disconnect it, none of my other hard drives will boot. What should I do? I prefer to have Windows 7 as the default operating system. I want to avoid formatting all my hard drives just to get them working again. Any suggestions? " My Response: It sounds like your Windows XP drive ... (view more)

Thu
26
Sep
Dennis Faas's picture

'TuneIn for Android 8.0', and 'Complete Internet Repair 2.0.0.1490'

TuneIn for Android 8.0 Listen to the world's best radio stations with TuneIn for Android. This program gives you instant and easy access to a wide variety of radio streams featuring sports, music, news, and comedy. Enjoy 70,000 live stations and two ... million podcasts with TuneIn for Android. http://tunein.com/ Complete Internet Repair 2.0.0.1490 Is your network connection slow or frequently dropping out? Then check out Complete Internet Repair, which will attempt to find and resolve problems with your Internet connection. This program will help you determine if your problem is a network, ... (view more)

Tue
19
Feb
Dennis Faas's picture

Surface Pro Tougher to Repair Than iPad: Report

A new report finds that Microsoft's newly-released Surface Pro tablet computer is tougher to repair than an Apple iPad. The device, which officially launched on February 9, 2013, is reportedly built in a way that makes it very tough for an owner to ... perform their own hardware maintenance. The report comes to us from consumer technology hardware blog ifixit, which after performing a teardown of the Microsoft Surface Pro reports that "Microsoft has essentially glued down anything that could be glued, making it incredibly difficult for a user to repair on their own." Battery-Gluing Arouses Anger ... (view more)

Tue
31
Jan
Dennis Faas's picture

'Important Mail Alert for Microsoft Outlook 1.0.4', and 'Rizonesoft Pixel Repair 0.6.5.652'

Important Mail Alert for Microsoft Outlook 1.0.4 This program is like a personal e-mailman that makes an alert each time a long-awaited message arrives in your Outlook. This little add-in will serve as your assistant for tracking urgent email that ... you don't want to miss. http://www.ablebits.com Rizonesoft Pixel Repair 0.6.5.652 With this tool, you can detect stuck pixels in a display and attempt to repair them and conveniently. Results are good, but repair may not work on the first try. The program also has the ability to detect dead pixels, though you'll need to consult your hardware ... (view more)

Fri
06
Mar
Dennis Faas's picture

'10 Tips For Better Lcd Image Quality', and 'Computer Repair Kit On A Thumb Drive'

10 Tips For Better LCD Image Quality The people at ExtremeTech think most users treat their gorgeous, colorful, and very expensive LCD displays as if they were CRTs. You've paid a lot for these ritzy monitors, and these ten important tips will help ... you get the best image for your money. http://www.extremetech.com Computer Repair Kit On A Thumb Drive Herein you'll find an impressive collection of some 57 handy tools that can help you diagnose and repair issues that might be negatively affecting your Windows experience. Most of the applications don't require installation and the kit can be run ... (view more)

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