router

Fri
19
Jan
Dennis Faas's picture

How to Fix: 'This site can't be reached. The connection was reset.' Error

Infopackets Reader 'Emmy-Lou' writes: " Dear Dennis, I am having trouble accessing eBay. The error message I get is: 'This site can't be reached. The connection was reset.' Other times, it is 'This site can't be reached. eBay unexpectedly closed the ... connection'. On the page with the error message, it says to: 'Try: Checking the connection, checking the proxy and the firewall, and Running Windows Network Diagnostics'. The official error message is ERR_CONNECTION_RESET (but sometimes it is ERR_CONNECTION_CLOSED ). Can you help? " My response: Troubleshooting this error message can be rather ... (view more)

Tue
16
Jan
John Lister's picture

Report: Google Home, Chromecast Break WiFi

Several Google devices such as the Google Home and Chromecast appear to be causing temporary WiFi outages on home routers. Google says it's working on the problem, but some critics believe it's a design flaw rather than a bug. Originally it appeared ... the problem was specifically restricted to one gadget, the Google Home Max, and affected only "Archer" brand routers. However, later reports have identified the problem in other models of the Google Home smart speaker, along with the Chromecast range that 'casts' Internet audio and video to a television set. WiFi Dropping Out Reports ... (view more)

Fri
17
Nov
Dennis Faas's picture

How to Fix: WPA2 Vulnerability using DD-WRT Firmware

Infopackets Reader Paul E. writes: " Dear Dennis, I read with interest John Lister's article on the WPA2 exploit (KRACKs) , which explains how hackers can break into any WiFi network. I have 4 TPLink routers in my home that I use as 'hot spots' in ... various locations. As per your suggestion, I have visited TPLink's website for firmware updates for my routers, but there are none available. I am worried that someone is going to break into my network and steal my financial information. What can I do? " My response: I own a few TP Link routers as well and what I've done is flashed the routers using ... (view more)

Tue
23
Aug
John Lister's picture

Netgear Offers $400 System to Combat Poor WiFi

Netgear is launching its own take on a multi-router system in order to improve WiFi across an entire home. It's not a new idea, but Netgear says its tweaks should give it a significant edge over rival setups. The logic of Netgear's Orbi and similar ... systems is that a single wireless router isn't always enough to cover an entire home adequately. Wireless signals can be weakened by passing through walls and floors, as well as being affected by metal such as pipe work. While that problem has always existed, it's become more noticeable as demand for high-bandwidth activity such as ... (view more)

Thu
25
Feb
John Lister's picture

FTC Cracks Down on Poor Router Security

ASUS has agreed to government supervision for 20 years after exaggerating the security of its routers. Officials say the company put hundreds of thousands of computers at risk. The company has agreed to a settlement in response to Federal Trade ... Commission (FTC) charges. The alleged breach of rules wasn't in the security flaws themselves, but rather that ASUS continuing to market the routers as "safe" was misleading to customers. Among ASUS's bold claims was that its routers could "protect computers from any unauthorized access, hacking, and virus attacks." This ... (view more)

Thu
03
Dec
John Lister's picture

Can Christmas Tree Lights Degrade Wifi Signal?

Can Christmas tree lights degrade a WiFi signal? A British government agency suggests exactly that, but tech experts say it's unlikely to have a noticeable effect. The claim came in a press release for a new app to check WiFi quality. Ofcom, which ... is roughly equivalent to the Federal Communications Commission, noted that WiFi problems "could be down to something as simple as interference from other electronic devices, such as a microwave oven, baby monitor, a lamp - or even Christmas fairy lights." (Source: ofcom.org.uk ) The app runs some basic checks to see whether data is ... (view more)

Fri
01
May
Dennis Faas's picture

How do I Change my IP Address (IP Banned)?

Infopackets Reader Elaine Y. writes: " Dear Dennis, How can I change my IP address? I ask because every now and again I try and email my friend (with a yahoo email address), but Thunderbird keeps telling me that my IP address is being blocked and ... can't send my email. Any ideas why I'm being blocked? Better yet, any idea on how I can change my IP address so I'm not blocked? " My response: This is a good question and the situation (at least for me) comes up often enough, so it's worth explaining. Also, I couldn't seem to find a single article on the Internet that explains how this happens (at ... (view more)

Mon
23
Feb
Dennis Faas's picture

How can a Hacker Access my Router and Network?

Infopackets Reader Dean S. writes: " Dear Dennis, I've read that most WiFi routers use weak passwords (example: admin / admin), or none by default. I understand that for security reasons, the router administrator user and password should be set to ... prevent outsiders / hackers from logging into the router and changing the WiFi settings. On my own router I am connected to it via cable, and can connect by WiFi if I login with the password set for WPA2 security. What I have not been able to understand is how does the hacker connect to the router, and how can they adjust my WiFi settings ... (view more)

Mon
02
Feb
Dennis Faas's picture

Can CryptoLocker Infect Shared Drives, Files, PCs?

Infopackets Reader Michael C. writes: " Dear Dennis, I have a USB drive attached to my router. This drive is shared by several computers through the router on my home private network. My question is: if one of my computers became infected by a file ... locking virus such as CryptoLocker , would the network drive or the connected computers become infected or encrypted? If so, is there a way to prevent this? " My Response: It is possible for a virus to self replicate and infect other computers on the network, but that depends on the type of virus. At the time of writing, CryptoLocker is not a self ... (view more)

Mon
12
Jan
Dennis Faas's picture

Share Internet between Two Homes?

Infopackets Reader 'vking' writes: " Dear Dennis, I have a wireless network inside my home and I want to share it with my neighbor, who lives approximately 250 feet away. Is there a WiFi range extender that I can purchase which allows me to share my ... Internet access and computer network with my neighbor? " My response: Yes, there is, however I need to clarify a few things, first. The purpose of a WiFi range extender is to provide greater coverage in areas with low signal. A WiFi range extender will only work if it is within close proximity to the devices it is broadcasting its signal; that's ... (view more)

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