scan

Thu
05
Apr
John Lister's picture

Chrome Browser PC Scans Come As Surprise

Google Chrome users have been surprised to discover that the Chrome browser scans their computers in search of malware. It doesn't appear to be a reason to panic, but arguably Google could have been more up front about it. The scans were spotted by ... Kelly Shortidge who works at a cyber security company. She noticed that the chrome.exe executable file (which is visible in Windows Task Manager) was scanning files in her Windows documents folder. On further investigation, she discovered Chrome has been doing this since around October, 2017. The scans are being done through Chrome Cleanup, a tool ... (view more)

Wed
01
Nov
John Lister's picture

Google Docs Users Locked Out

Google has been locking users out of their online documents in what appears to be a glitch. The problem has raised questions over how and why Google scans the contents of documents. The problem is with Google Docs, a service that lets users store, ... edit and share documents online, rather than them having to be stored on a specific computer (and shared by physical media such as USB sticks if necessary). Multiple users are reporting that they've been unable to access files, instead seeing a message saying "This item has been flagged as inappropriate and can no longer be shared" or "We're sorry. ... (view more)

Fri
08
Sep
Dennis Faas's picture

How to Fix: Malwarebytes MBAMService.exe High CPU Usage

Infopackets Reader Ramona A. writes: " Dear Dennis, Recently My Windows 7 laptop kept popping up with ' Windows has detected that your computer's performance is slow ' error messages. I disabled the color scheme to fix the issue (as recommended) but ... the popups kept coming every 3 minutes or so. I suspected I was infected with malware, so I downloaded Malwarebytes Antimalware and did a scan. MBAM found over 1,700 'threats' - one of them was a rootkit. I quarantined all the items, then rebooted and things are much better, however - now the 'mbamservice.exe' is constantly causing high CPU load ... (view more)

Mon
05
Dec
Dennis Faas's picture

Easy Duplicate Finder Review

Duplicate files are the curse of every computer user - even professional computer technicians have them. While duplicate files are not really something that harms your PC, they do take up disk drive space, slow the PC down (especially when thumbnail ... previews are generated in Windows), and make things very disorganized. So, if you have a large drive - or a couple of them - and store lots of files on your PC, one thing I recommend my clients do is to take some time to manage duplicate files in order to free up space. This not only saves backup space, but also the users' sanity, should they ever ... (view more)

Fri
08
Apr
Dennis Faas's picture

How to Fix: Trojan Keeps Coming Back, Won't Remove

Infopackets Reader Jason B. writes: " Dear Dennis, Thanks for all your excellent articles! Somehow my PC got infected with the Trojan: Trojan.Agent.Gen - it was detected by Malwarebytes Antimalware after I ran a scan. Malwarebytes said it needed to ... reboot to clean the infection; I did that, but after another scan, the Trojan is still on my system - I can't remove it! The filename and path of the Trojan is located at %userprofile%\AppData\Roaming\windows.vbs. I have also tried removing Trojan.Agent.Gen using Microsoft Security Essentials and ADWCleaner, but neither program will remove it and ... (view more)

Mon
14
Sep
Dennis Faas's picture

How to Fix: 'Windows Command Processor has stopped working' Error

Infopackets Reader Bill S. writes: " Dear Dennis, I just upgraded to Windows 10. Every time I boot my computer, I receive an error message that says 'Windows Command Processor has stopped working'. There are at least 3 of these notifications ... whenever I sign into Windows 10, and they only happen after I login. I have searched high and low to try and figure out why I keep receiving this error message but I'm completely stumped. Can you help? " My response: This is a good question. When I first upgraded to Windows 10, I also received the error message that 'Windows Command Processor has stopped ... (view more)

Mon
29
Jun
Dennis Faas's picture

How to Fix: 'sfc /scannow' Fails, Won't Complete

Infopackets Reader Terry C. writes: " Dear Dennis, I am trying to run the command 'sfc /scannow' (system file checker) through the Windows command prompt to repair corrupt Windows files, but every time I try and run 'sfc /scannow', it stops at 42% ... and gives the error message 'Windows Resource Protection could not perform the requested operation.' Therefore, the 'sfc /scannow' does not complete and I can't repair my corrupt Windows files. How can I fix this so I can finish running the scan and fix my files? " My response: I had the "Windows ... (view more)

Mon
17
Nov
Dennis Faas's picture

Should I use two antivirus at the same time?

Infopackets Reader 'gfaas' writes: " Dear Dennis, What is your opinion of having two antivirus programs installed instead of one? I have Microsoft Security Essentials and Grisoft AVG antivirus. " My response: In my opinion, using two antivirus / ... antimalware programs is better than one for the same reason you would seek the advice of two independent doctors for a life threatening illness. That said, I suggest that you ensure both antivirus / antimalware programs do not conflict with each other, or you will run into resource issues that will cause your computer to slow to a ... (view more)

Wed
06
Nov
Dennis Faas's picture

Advertising Screens Guess Your Age And Gender

A UK retailer has installed advertising screens that can scan a customer's face. The screens, which will be installed by Tesco at its many gas stations, then shows an advertisement based on its reading of the person's age and gender. The move has ... prompted criticism from privacy advocates, while others question how accurate the system will be. The screens are the work of Amscreen, a company owned by British businessman Alan Sugar. Sugar made a name for himself with the Amstrad computer back in the 1980s. Now he's made a deal to supply screens to 450 Tesco gas stations across the United Kingdom ... (view more)

Fri
21
Sep
Dennis Faas's picture

Auslogics BoostSpeed 5 Review

Note from Dennis: At the end of the review, we're offering 20% discount for Infopackets readers. I get asked all the time "Why is my PC slow?" The answer, of course, is usually complex and may depend on a number of factors. But, for the most part, ... the culprit is due to repeated installation and removal of software programs to a system over a period of time. For example: a once pristine PC (brand new, untouched) from the factory can perform flawlessly. The same PC after a few months of use will start to lag. And, after a year or two, that same PC will surely suffer major performance ... (view more)

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