service pack

Wed
19
Jan
Dennis Faas's picture

Windows Movie Maker CD project failed burn?

Infopackets Reader John L. writes: " Dear Dennis, I recently used Windows Movie Maker to create a video compilation. When I was finished editing the project, I clicked the 'send to CD' button, which then launched a Movie Maker Wizard. The wizard ... took me step by step and explained how to convert my project into a Windows Media Audio/Video file and ultimately burn it to CD. I chose to burn the file to CD-R so that I could play it in my DVD player; however, near the end of the burn, Windows Media Maker reported that the project "did not save successfully". After I clicked OK, I ... (view more)

Thu
13
Jan
Dennis Faas's picture

New newsletter layout online (sort of)

I have been *extremely* busy as of late and am having a hard time keeping up with my regular schedule (and subsequently, the regular newsletter schedule). Just before the holiday break, I mentioned that the newsletter layout would be changing. Well ... -- no surprise -- it looks like I jumped the gun again. As I was adding the finishing touches to the new article format, I decided that it would be extremely beneficial to include links to related articles [previously posted in our newsletter], immediately following the feature article. So, for an example: if I wrote a new article on XP Service ... (view more)

Wed
05
Jan
Dennis Faas's picture

Format, reinstall Windows with latest hot fixes all at the same time?, Part 2

Recall -- Last week , Jim W. asked if there was a way he could install the latest updates to Windows at the same time as installing Windows to a freshly formatted PC: " I find myself frequently formatting / reinstalling Windows for many of my ... clients (because their copy of Windows is too messed up to attempt any type of quick-fix). When I do a reinstall, there is often a ton of Windows updates I need to download, regardless of which Windows Operating System I'm working with. Is there any way I can consolidate steps and somehow integrate Windows Updates into a fresh install of Windows? ... (view more)

Tue
28
Dec
Dennis Faas's picture

Format, reinstall Windows with latest hot fixes all at the same time?

Infopackets Reader Jim W. writes: " Dear Dennis, As a computer professional, I enjoy your newsletter a lot because I learn so much from it, and the information is usually relevant to me and a lot of my clients. Now, I'd like to ask you this. I find ... myself frequently formatting / reinstalling Windows for many of my clients (because their copy of Windows is too messed up to attempt any type of quick-fix). When I do a reinstall, there is often a ton of Windows updates I need to download, regardless of which Windows Operating System I'm working with. Is there any way I can consolidate steps ... (view more)

Tue
14
Dec
Dennis Faas's picture

Is XP SP2 necessary, since my router acts like a firewall?

Infopackets Reader Kathy O. writes: " Dear Dennis, I am getting ready to build a new computer and plan to put Windows XP Home Edition with XP Service Pack 1, although I have already ordered the XP Service Pack 2 CD from Microsoft. As it stands now, ... I will be running both computers from my LinkSys router; however, I was told by a friend that I would need to turn off Windows XP's firewall from the Control Panel after I install Service Pack 2. Is this true? And also, is it necessary to apply XP Service Pack 2 since my router acts like a firewall? If so, should I disable the Windows Firewall ... (view more)

Tue
07
Dec
Dennis Faas's picture

XP SP2: FAQs from our Readers

Today's issue of the Gazette marks the end of the special promotion for my Service Pack 2 Fail-Safe install guide . Reminder: you can save up to 54% off the guide if you purchase before midnight tonight. Before we move onto other topics of interest ... featured in our newsletter, I've decided to end this special promotion with a lightening round of SP2-related questions from our Readers. Answers are short-but-sweet and will address the most frequently asked questions I've received via email / from the newsletter over the last 2.5 months. Ready? Round 1 ... Begin! Q: " I have installed ... (view more)

Tue
07
Dec
Dennis Faas's picture

XP SP2: FAQs from our Readers, Part 2

XP SP2 Frequently Asked Questions: Continued from Part 1 ... Q: " I already have Norton Internet Security installed and running. Does it make sense to use the Service Pack 2 Firewall or should I stick with Norton? Should I use both at the same time? ... " A: It is not recommended that you run two firewalls at once, as this can cause problems with programs which rely on your Internet connection. I don't have any experience with Norton Firewall, but I personally recommend using Zone Alarm (free), as it is widely accepted among the Internet community as a very strong and secure firewall ... (view more)

Mon
06
Dec
Dennis Faas's picture

Blank Pictures, Red X in Outlook Express SP2, Non SP2?

Infopackets Reader Lee C. writes: " Ever since I installed XP Service Pack 2 on my system, all I get is blank boxes where pictures used to be in emails, every time I launch Outlook Express. Do you know why this is happening? I installed Service Pack ... 2 onto a clean system. Please help! " My Response: This is another frequently asked question. With Windows XP Service Pack 2, a new security measure has been put into place that -- by default -- will now block pictures that are embedded into emails. The reason for this is because some spammers use picture files as 'web beacons' to verify ... (view more)

Mon
06
Dec
Dennis Faas's picture

'Cannot Find Server' error after applying XP Service Pack 2?

Infopackets Reader Denise D. writes: " Dear Dennis, I have Windows XP and currently subscribe to the Road Runner high-speed Internet service (offered by Time Warner). I have tried to install Windows XP Service Pack 2, but after installing it, I ... could no longer access the Internet. I kept receiving a message 'cannot find server' on all sites through Internet Explorer. Subsequently, I had to uninstall the Service Pack in order to regain access to the web. What do I need to do in order to install the service pack and have access to the Internet? " My response: This has been a ... (view more)

Sat
04
Dec
Dennis Faas's picture

Key benefits of Microsoft SP2 CD vs SP2 download?

Infopackets Reader Deanna K. writes: " Dear Dennis, Thank you for your wonderful newsletter and relentless dedication and support for computer newbies (like myself)! I have been carefully following your recent discussions concerning SP2; however, I ... have a question that I cannot seem to find the answer to. I understand that I can get Windows XP Service Pack 2 CD for free from Microsoft. Subsequently, a number of tech articles that I've read recommend that I get the Service Pack 2 CD instead of downloading SP2 from the Internet. Can you explain why this is so? " My response: I've ... (view more)

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