system restore

Fri
25
Aug
Dennis Faas's picture

How to Fix: No Sound - High Definition Audio Driver (Code 10)

Infopackets Reader William C. writes: " Dear Dennis, I'm have a problem with my sound after the latest Windows Update in Windows 10 (version 15063.540). If I use System Restore to roll back the sysetm (which then uninstalls the update), my sound ... works perfectly fine. In my Device Manager I have: a 'High Definition Audio Device' with yellow exclamation point warning, and two 'Realtek High Definition Audio Device' with no warning. I have uninstalled and reinstalled the Realtek audio drivers to no avail - the sound will simply not work! My system is connected to a TV via HDMI cable. If I use ... (view more)

Fri
20
Jan
Dennis Faas's picture

Explained: if I Reset Windows 10, What Happens?

Infopackets Reader Gene R. writes: " Dear Dennis, I installed Windows 10 when it first became available as a free upgrade, back in August 2015. However, since then my PC has been acting very erratic - as such, I have decided I would like to reset ... it. My question is: if I reset Windows 10 what happens? As far as I recall there is a hard drive partition on my system for resetting the PC - will I still get Windows 10 or will I get Windows 7? What does system restore do? " My response: This is a very frequently asked question, though your question in particular deal with three completely separate ... (view more)

Mon
30
Mar
Dennis Faas's picture

How to Fix: 'Failure configuring Windows Updates; Reverting changes' Error

Infopackets Reader Fred J. writes: " Dear Dennis, I had to reinstall Windows 8 on my machine, and I wanted to download the Windows 8.1 update afterward. But when I try, that I'm told I must have all the current Windows 8 updates installed. So, I ... looked at the updates for Windows 8 and there are over 150 of them. I requested that they all be downloaded and installed, and they did. However, when the installation and configuration starts, I get the message that there was a ' Failure Configuring Windows Updates; Reverting changes ', and then Windows Update fails. Now I'm ... (view more)

Fri
20
Mar
Dennis Faas's picture

How to Fix: Windows 8 Critical Service Failed (Blue Screen)

Infopackets Reader Anne F. writes: " Dear Dennis, After a Windows Update, my laptop rebooted and then displayed a blue screen of death (BSOD) with the error message CRITICAL SERVICE FAILED. After that, the computer reboots and goes into a continuous ... loop -- I am not able to get into Windows at all. I used various repair discs and managed to gotten rid of the CRITICAL SERVICE FAILED message, but now my computer boots into a black screen with the message No Operating System Found. When I use one of the downloaded repair disks, I see my C drive and Windows 8 is still on there, so I don' ... (view more)

Fri
25
Feb
Dennis Faas's picture

MS Rolls out Win7 Service Pack 1; Backups Strongly Recommended

As of February 22nd, 2011, Microsoft is officially in the process of rolling out Windows 7 Service Pack 1 to all Windows 7 users via the Windows Update (automatic) feature, as well as through Microsoft's website. Why a Windows Service Pack is ... Imperative In general, a Windows Service Pack is a method of bringing together multiple changes to the operating system. Windows 7 Service Pack 1 ("SP1") is a single download (also available on DVD) that includes all major and minor security and bug fixes since the original release of Windows 7, up to the last software update made available ... (view more)

Mon
10
Apr
Dennis Faas's picture

Windows System Restore Gone Awol?

Infopackets Reader Susan C. writes: " Dear Dennis, I love your newsletters ;-) Question: I am using Windows ME and tried to restore my computer to an earlier time using System Restore; however, the problem is that the computer keeps telling me to ... pick a earlier date on the calendar than what is available. For example: I can bring up the calendar to choose which restore to use, but the only option I have available is for December 1999. I have used system restore before, but for some reason it's now gone awol and won't let me pick another date. Is there any way that I can restore my computer to ... (view more)

Thu
17
Mar
Dennis Faas's picture

Spyware won't remove and keeps coming back!

Infopackets Reader Jim L. writes: " Dear Dennis, Please Help! I have apparently acquired some kind of virus (or Spyware) on my computer. I scanned my computer using AdAware and Spy Sweeper in hopes of resolving the issue; AdAware (downloaded the ... latest 'free' version) refuses to delete or quarantine any of the detected programs, and eventually locks up -- preventing me from even closing it down. Spy Sweeper continuously pops up a window telling me if I want to remove the detected Spyware, even after I click on 'remove'. One of the filenames is iekw32.exe, and another one was ipna.exe. It ... (view more)

Thu
17
Mar
Dennis Faas's picture

System Restore and similar Registry Reverting utilities -- pointless?

Infopackets Reader Helen H. writes: " Dear Dennis, I recently installed Norton System Works 2005, and now my computer is reporting that System Restore for Windows XP will not complete the restore process. It says, 'System Restore Incomplete.' Can ... you tell me if the Norton antivirus is interfering with the restore program? If so what to I need to do to correct the problem? " My response: Personally, I don't use Norton System Works 2005, so I can only speculate on your situation. Since one of the components of Norton System Works (NSW) is to provide a "Go Back" restore ... (view more)

Tue
28
Oct
Dennis Faas's picture

Driver reinstall after System Restore?

Infopackets Reader Steve S. from Kentville, Nova Scotia writes: " Dear Dennis, Why is it desirable to backup windows driver files when I can use Windows System Restore to go back to a previous state of my computer's configuration in which everything ... was working fine? Is it because System Restore does not always restore all the necessary drivers? " My Response: As far as I understand, the Windows System Restore feature focuses primarily on restoring a working copy of the Windows Registry. As programs, operating system updates, and drivers are installed to a system, the Windows ... (view more)

Fri
17
Oct
Dennis Faas's picture

Windows XP Search Function Stops Working Intermittently?

Infopackets Reader 'Pac' writes: " Dear Dennis, For some unknown reason, my Search function has stopped working with Windows XP (Home Edition) ... I read your recent article, 'Windows Search options are Blank?': Windows Search Options are Blank, ... Part 2 But, my circumstances are different. If I put the name of whatever I am searching for, hit search, the hourglass icon appears and then the Windows Search appears to do nothing. When I hit CTRL + ALT + DEL, the search program starts working. This one has me stumped! I would love to have the search program working normally. Any assistance is ... (view more)

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