web browser

Fri
12
May
Dennis Faas's picture

How to Fix: Can't Click Links in Outlook: 'Operation cancelled due to restrictions' Error

Infopackets Reader 'Roger' writes: " Dear Dennis, I am using Windows 10 and my email client is Outlook 2010. Last week my computer updated itself using Windows Updates, and ever since then I can't click links in my emails in Outlook. Every time I ... try to click a link, I get an error message that says 'This operation has been cancelled due to restrictions in effect on this computer.' I have searched Google on how to fix this error but I can't seem to figure it out. Can you help? " My response: I don't use Outlook so I asked Roger if he would like me to connect to his system using my remote ... (view more)

Mon
04
Jul
Dennis Faas's picture

How to Fix: Unresponsive Script Error in Firefox, Chrome, IE

Infopackets Reader Mike R. writes: " Dear Dennis, Oftentimes when I visit Facebook.com, there are several ads on the right side of the screen such as 'The Top 10 Highest Paid Soccer Players', or 'The Funniest Billboards Ever', or something along ... those lines. Whenever these ads are displayed, the web browser locks up and I receive an error message that there is an unresponsive script on the page. I have three options: 'Debug', 'Continue', and 'Stop Script'. Why do I keep getting the 'unresponsive script' error? I use Firefox. " My response: This is a very good and frequently asked question. ... (view more)

Mon
28
Sep
Dennis Faas's picture

How to Fix: Your Computer is Infected, Call This Number (Scam)

Infopackets Reader John P. writes: " I just upgraded to Windows 10. Yesterday I went to go use the Edge browser, but it immediately opened with window stating that my computer has a serious virus and then asked me to call 866-628-4936 to remove the ... virus. The whole time the window was open, there was a computer-generated voice speaking to me. I realize this is a scam, but there is no close button to shut it off. I have tried using ccleaner to clear my browser history, ran virus scans, and even used malwarebytes antimalware - but nothing was found out of the ordinary. I have checked ... (view more)

Fri
11
Sep
Dennis Faas's picture

How to Force Internet Explorer 11 as Default in Windows 10

Infopackets Reader Sam P. writes: " Dear Dennis, I just upgraded to Windows 10 and I can't stand using the Edge browser. Before I upgraded to Windows 10, I was using Windows 7 with Internet Explorer 11 (IE11). I had Internet Explorer 11 set up with ... a few of my favorite add-ons, which are not compatible with Edge. Do you know if there is any way for me to use Internet Explorer 11 as my default browser in Windows 10? I've tried using the Settings App to make IE 11 as default, but it doesn't seem to work. " My response: When you upgraded to Windows 10, and if you agreed to use the "recommended ... (view more)

Fri
22
May
Dennis Faas's picture

How to Fix: 'Operation Canceled Due to Restrictions' Error

Infopackets Reader Terry W. writes: " Dear Dennis, Whenever I click on a link via email, I get an error stating that 'This operation has been canceled due to restrictions in effect on this computer.' I don't understand why I receive this error ... message, as my user account has administrator access and I am the only one that uses this computer. Any ideas why this is happening? " My response: Admittedly, I have never heard of this error message before. The next day Terry emailed me with a follow-up, stating that he found a solution and provided me with a link. The page he directed me to, however ... (view more)

Fri
08
May
Dennis Faas's picture

How to Remove Spotify - The Definitive Guide

Infopackets Reader Cliff H. writes: " Dear Dennis I can't seem to figure out how to remove Spotify from my computer (it's best known as a music streaming app commonly used on smartphones, though I'm using it on my Windows PC). Online forums suggest ... I am just one of thousands enraged by the behavior of Spotify, which insists on launching in my web browser whenever the PC is restarted. It seems there is no way to uninstall Spotify, even though I've unchecked Spotify from the Windows Startup. I have tried third-party startup solutions such a ccleaner, etc, but nothing has ... (view more)

Mon
23
Feb
Dennis Faas's picture

How can a Hacker Access my Router and Network?

Infopackets Reader Dean S. writes: " Dear Dennis, I've read that most WiFi routers use weak passwords (example: admin / admin), or none by default. I understand that for security reasons, the router administrator user and password should be set to ... prevent outsiders / hackers from logging into the router and changing the WiFi settings. On my own router I am connected to it via cable, and can connect by WiFi if I login with the password set for WPA2 security. What I have not been able to understand is how does the hacker connect to the router, and how can they adjust my WiFi settings ... (view more)

Thu
12
Feb
Dennis Faas's picture

How to Find Download?

Infopackets Reader 'wb7wvo' writes: " Dear Dennis, How do I find a program I just downloaded? I tried the Windows Search feature, but it doesn't seem to be able to find it. I recently downloaded a ham radio program to my desktop, but it never showed ... up. I downloaded it again, but the same thing happened. I can't seem to find my downloads ever since I upgraded to the latest release of Firefox. I feel like I goofed up somehow, but for the life of me I can't find the program I just downloaded. Any suggestions? " My response: If the file downloaded successfully, it should be in your Download ... (view more)

Wed
31
Dec
John Lister's picture

Report: Microsoft to Unveil New Web Browser

Reports suggest Microsoft is working on a new web browser as an alternative to Internet Explorer. Both the scope and timescale of any changes have not yet been confirmed, but it's suggested the launch will coincide with the release of Windows 10. ... Most rumors reference two codenames for the project: Trident and Spartan. The two names refer to the same strategy: to make Microsoft's web browser better and easier to use on modern websites, while still being able to run web pages designed for legacy systems. Trident is the web browser engine which already exists and is part of Internet ... (view more)

Fri
14
Nov
Dennis Faas's picture

Should I Delete my Web Browser Cookies?

Infopackets Reader 'r clee' writes: " Dear Dennis, Every web browser I've used has the option to 'disable third party cookies'. Most articles I've read on privacy say not to allow third party cookies; however, recently, I visited tripadvisor.com to ... read a post, but found my comment wouldn't be accepted unless I enabled third-party cookies. Now, Google is telling me that my Firefox is 'outdated'. When I click the link to find out more detail, it says if I don't enable third party cookies, my email interface will switch to the plain vanilla HTML format ... [Is this] a stab at deeper data mining ... (view more)

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