webnetworkexperts.com

Tue
13
Aug
Dennis Faas's picture

Scammed by Quick PC Experts? Here's What to Do

Infopackets Reader Jeanie G. writes: " Dear Dennis, I believe I have been scammed by Quick PC Experts ( quickpcexpert.com ). I was using my web browser and suddenly a virus warning appeared on my screen, stating that I needed to call Microsoft ... certified support at 1-855-724-2570 . There was no way for me to close the virus alert window. I was very frightened and so I called the 1-800 number. The person I spoke to had a very thick Indian accent . Quick PC Expert then confirmed that my computer was infected, and that's when I let them remotely connect to my PC. They installed a firewall and ... (view more)

Wed
05
Jun
John Lister's picture

Windows 10 Apps Plagued by Fake Tech Support Ads

Developers have been shocked to discover their apps for the Windows Store are carrying scam advertising. They are blaming Microsoft for not properly vetting the ads it inserts into the apps. The apps in question are for Windows 10 and are part of ... the "modern Windows experience" which lets users get software from an the official Microsoft Store similar to Google Play (for Android) and Apple's App Store (for iOS devices). The only difference is that Windows also allows users to download and install programs directly from software developers. App makers who use the Windows Store have ... (view more)

Mon
08
Apr
Dennis Faas's picture

Scammed by Smart PC Experts? Here's What to Do

Infopackets Reader Bill H. writes: " Dear Dennis, I was on Amazon.com and suddenly a warning message appeared, stating that my PC was infected with a virus and to call 1-866-666-1917 to fix the problem. There was no way to close the window. I called ... the number and spoke to a fellow at Smart PC Experts ( smartpcexperts.com ), who had a very thick Indian accent . They convinced me that my PC was infected with the Zeus Trojan and it needed to be fixed. I allowed them remote access to my machine and they installed some software. After that, they demanded $499 as payment for their services. I was ... (view more)

Fri
29
Mar
Dennis Faas's picture

Scammed by Right PC Experts? Here's What to Do

Infopackets Reader Cindee T. writes: " Dear Dennis, The other day I was using my web browser and suddenly received a message that my computer was infected and to call 855-551-7666 to have it fixed. There was no way to close the warning screen - I ... was scared and didn't know what to do! I called the number and spoke to ' Right PC Experts ' ( rightpcexperts.com ). The person I spoke to had a very thick Indian accent . To fix the virus warning, he remotely logged into my computer and installed a bunch of security programs, by the names of 'Anti hacking', 'Email Security', 'Network Firewall' and ' ... (view more)

Fri
01
Feb
Dennis Faas's picture

Scammed by PC / Web Network Experts? Here's What to Do

Infopackets Reader Sally S. writes: " Dear Dennis, Last week I was using the web browser and suddenly I received an alert that my PC needed to be updated, and told me to call 855-558-9222 855-500-0395 to fix the problem. I called the number and ... spoke to someone with an Indian accent . They connected to my PC and installed a firewall and some other programs. They told me it would cost $199 to fix it, or I could pay $350 as an 'upgrade' for a tech support contract (which I did). I am still receiving pop up advertisements on my machine and it appears that I am no better off than when I started. ... (view more)

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