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Mon
29
Jun
Dennis Faas's picture

How to Fix: 'sfc /scannow' Fails, Won't Complete

Infopackets Reader Terry C. writes: " Dear Dennis, I am trying to run the command 'sfc /scannow' (system file checker) through the Windows command prompt to repair corrupt Windows files, but every time I try and run 'sfc /scannow', it stops at 42% ... and gives the error message 'Windows Resource Protection could not perform the requested operation.' Therefore, the 'sfc /scannow' does not complete and I can't repair my corrupt Windows files. How can I fix this so I can finish running the scan and fix my files? " My response: I had the "Windows ... (view more)

Fri
13
Feb
Dennis Faas's picture

Reset Admin Password (Windows XP)?

Infopackets Reader Bill F. writes: " Dear Dennis, Thanks for your article on how to reset the admin password for Windows 7 and 8 . I have an old Windows XP machine and can't login because I lost my password. Do you have similar steps on how to reset ... the admin password for Windows XP? " My response: The steps to reset the administrator password for Windows XP is different than what what was previously described in the article for Windows 7 and 8. Note that if you can login as the "Administrator" user, you can also use this account to reset any user password on the system. So, the steps below ... (view more)

Wed
18
Dec
Dennis Faas's picture

Amazon Offers Buy Now, Pay Later Kindle Plan

Amazon is offering would-be buyers of its Kindle Fire HDX tablet the option to pay in four installments. The plan doesn't include any interest or added fees. The plan only applies to the Kindle Fire HDX , the most expensive version of the Kindle. ... Ordinarily it costs $229 for the 7-inch version or $379 for the 8.9-inch version. Under the terms of the deal, you pay 25 per cent of the purchase price up-front. That's $57.25 for the 7-inch version and $94.75 for the 8.9-inch version. You'll also pay any applicable sales taxes and shipping. At the time of writing, the deal was only available to US ... (view more)

Mon
27
May
Dennis Faas's picture

Twitter Boosts Security After Hacking Barrage

Twitter plans to introduce an "account verification" feature that the social networking site hopes will help beef up security. The move follows a spate of attacks in which high-profile media accounts have been taken over and used to publish bogus ... news claims. The new system is a form of 'two-factor verification', meaning that merely providing a standard password isn't enough. When a person uses two-factor verification security, a hacker who gains access to a password still won't be able to break into an account. If users enable the new system in their account settings, they'll be able to add ... (view more)

Mon
06
May
Dennis Faas's picture

'Trusted Contacts': Facebook's 'Spare Key' Feature

Facebook has a new solution for people who are having trouble accessing their accounts: if you sign up for the site's 'Trusted Contacts' feature, you can log in with a little help from your friends. The system is designed for people who've forgotten ... their password and is an alternative to existing security measures that involve answering questions and awaiting a confirmation email. Using the feature you can designate between three and five people from your Facebook friends list as Trusted Contacts. If and when you are unable to access your account and trigger the feature, Facebook will send a ... (view more)

Fri
12
Apr
Dennis Faas's picture

Google Lets Users Create Will For Their Data

Google says it will allow users to decide what should happen to their data after they die. It will allow users to have data deleted or passed on to somebody else. The new feature is called 'Inactive Account Manager' and is accessed through the main ... account settings page for your Google account. It's an opt-in service, so it will only take effect if you actively set it up. (Source: google.com ) The feature isn't triggered by your death, but by you failing to carry out any actions that require you to be logged into an account, such as checking emails. You can set the feature to activate after ... (view more)

Mon
25
Mar
Dennis Faas's picture

Apple (Finally) Introduces Two-Step Authentication

After a simple yet devastating hack of its security went public last August, Apple has -- just eight months later -- introduced a two-step authentication system. Back in early August 2012, Wired.com's Mat Honan was devastated to find that hackers ... were able to gain access to his MacBook, iPhone, and Gmail account after easily bypassing both Apple and Amazon security systems. Hackers Exploit Simple Security Systems Hackers used a simple trick: they called Amazon to request a password change. When prompted by an Amazon representative, they presented Honan's name, billing address, and email ... (view more)

Wed
30
Jan
Dennis Faas's picture

How to Use Microsoft SkyDrive

We recently received this question from an Infopackets reader: "Hi there, I'm interested in giving cloud storage a try, but I'm not sure which service to use. Can you help me out? Thanks! Roger T." My response: Hi Roger -- certainly there are a ... number of different cloud storage services worth trying. I've given both DropBox and Microsoft SkyDrive a try and, personally, I prefer the latter. In this guide, I'll show you how to get started using that service. If you've recently upgraded to Windows 8 or have purchased a Windows 8 computer (including Windows RT, Windows 8 standard, or Windows 8 ... (view more)

Mon
31
Dec
Dennis Faas's picture

Windows 8: How to Use the Windows 8 Mail App

If you've been stymied by the intricacies of email in Windows 8, you're not alone. An Infopackets subscriber asks: "Dear Infopackets, I just got Windows 8 and am interested in trying out the new Windows 8 Mail program. But I can't figure it out. It ... seems things have changed a lot since I last used Outlook in Windows 7. Do you have any tips on how to use this software properly? Thanks, Brian D." My response: You're right, Brian. Windows 8 Mail is a lot different from Outlook, Windows Live Mail, or any other email client you've used before. But that's not necessarily a bad thing. Microsoft has ... (view more)

Fri
09
Nov
Dennis Faas's picture

Twitter Demands Users Reset Passwords

It appears that during Tuesday night's election the privacy of a number of high-profile Twitter users was invaded when an unknown website or Internet service compromised their accounts. That prompted Twitter to force password resets on many of its ... users. It remains unclear at the moment how the security breach occurred or how many users' accounts were compromised. Whatever that number, Twitter created a huge stir by sending out more password reset emails than necessary. "We unintentionally reset passwords of a larger number of accounts, beyond those that we believed to have been compromised ... (view more)

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