antivirus

Mon
18
Jun
Dennis Faas's picture

How to Prevent Ransomware in 2018 - 10 Steps

Infopackets Reader Steve G. writes: " Dear Dennis, I just read your article on How to Fix: Computer / Network Infected with Ransomware (10 Steps) and it was incredibly informative. I hope I never get infected with ransomware! That said, I have seen ... software products and services advertised online claiming they can prevent ransomware, but the information is often obscure. I feel like I am none the wiser. Even searching Google for ' how to prevent ransomware ' points to a very short article on Norton's website, which then links to Norton Antivirus. In your previous article, you said Norton didn ... (view more)

Fri
27
Apr
Dennis Faas's picture

Scammed by Informatico Experts? Here's What to Do

Have you been scammed by Informatico Experts, Inc for a fake PC support contract? You're not the only one. Infopackets Reader 'Ulrica' writes: " Dear Dennis, I have been in contact with Informatico Experts Inc ( Live PC Experts ) since last November ... ... [and have paid them a grand total of almost $12,000 up until recently]. They claimed my PC has been hacked and have installed Firewalls and Antivirus service over the last few months. [They keep calling me all the time and want to gain access to my computer] ... They told me my computer was being used to commit crimes and that I needed to get ... (view more)

Mon
05
Mar
Dennis Faas's picture

Explained: Do I Need Norton Identity Protection and Similar Services?

Infopackets Reader Marjie H. writes: " Dear Dennis, I just received an email offer from Norton Security asking if I would like to enroll in the Norton Identity Protection. In order to do so, the form says I need to provide my social insurance ... number. The protection being offered is free, so long as I renew my Norton Antivirus subscription. From what I understand, this service includes protection against personal credit, credit cards, bank, social insurance number (SSI), etc. My question is - with all this information they are asking for, what is the possibility they could be hacked and all my ... (view more)

Thu
17
Aug
John Lister's picture

Microsoft Bows to Pressure on Windows 10 Security Options

Microsoft has agreed to change the way it handles rival security products in Windows. The changes follow a formal complaint that's now been withdrawn by Kaspersky Labs . Kaspersky had twice made official protests over Windows 10. The first was to ... Russian anti-monopoly regulators and led to Microsoft changing the wording on a message encouraging users to remove third-party software in favor of Windows Defender. A follow-up complaint to the European Commission covered several points including Microsoft making it difficult for security firms to tell users when their licensed had expired; not ... (view more)

Thu
08
Jun
John Lister's picture

Microsoft Accused of 'Unfair Security Behavior'

Security firm Kaspersky Lab has filed a formal complaint accusing Microsoft of acting unfairly over the way it promotes its own security products. Microsoft says it is acting to keep Windows users protected. Kaspersky previously complained to the ... Federal Anti-monpoly Service in its home country of Russia. That led to several changes to Microsoft's policy, including rewording a message that suggested users uninstall third-party security software and use the built-in Windows Defender instead. Now Kaspersky has taken the issue to the European Commission, which oversees competition issues ... (view more)

Fri
31
Mar
Dennis Faas's picture

Explained: Top 15 Ways to Keep Your PC Secure in 2017 (and Beyond)

Infopackets Reader 'Rebecca' writes: " Dear Dennis, I recently purchased a tablet with Windows 10 and I have Windows Defender running. My question is whether I need to install any other protection to stop people (hackers) from being able to steal my ... bank details, etc. My dad was recently a victim of this but I don't know how to protect myself. How can I keep my PC secure in 2017? Thank you in advance! " My response: I have been asked this question no less than 100 times in the last 16 years I've been writing articles online - but the truth of the matter is that the answer changes slightly as ... (view more)

Mon
20
Mar
Dennis Faas's picture

Explained: Do I need a Third Party Firewall?

Continuing on with last week's article, David L. writes: " Thanks for your help in identifying the culprit that was causing random Blue Screens of Death ( BAD_POOL_CALLER ) on both mine and my wife's system. Question: I have been using ZoneAlarm for ... many years and it has been good to me. If I decide to stick with the Windows Firewall per your recommendation - what happens if hackers find an exploit in the Windows Firewall that allows them into my system? Yes, ZoneAlarm has caused my Blue Screens of Death (BSOD) and it costs money upfront (versus the Windows Firewall which is free) - but why ... (view more)

Mon
28
Nov
Dennis Faas's picture

How to Fix: Disable Avast 'Software Updater' Notifications

Infopackets Reader Peter F. writes: " Dear Dennis, Thanks so much for your newsletter. I've been a long time subscriber (about 10 years now) and enjoy reading your Windows tips. I took your advice some time ago regarding antivirus software, and have ... been using Avast antivirus (free) ever since. I have never had an issue with it - except for today when Avast popped up with an 'Avast Software Updater' notification in the bottom right hand corner near the clock. I have never seen this notification before. When I clicked on it, Avast opened up with a new window with the title 'Software Updater' ... (view more)

Fri
18
Nov
Dennis Faas's picture

Explained: Do I need Antivirus for my Smartphone?

Infopackets Reader Mike B. writes: " Dear Dennis, I just read John Lister's article on ' 700M Android Phones Contain Chinese Spyware ', and I have a related question. I've just bought myself a Windows 10 phone (Lumia 640 XLT LTE). I like it, but am ... unsure what I need to do, if anything, about antivirus / malware protection. I'm a bit paranoid about this stuff and keep my home PC up to date and protected, and backed up. I read in a number of places that it's not necessary to have antivirus / anti-malware software on the Windows Phone. Is this true, or do I need some form of malware protection ... (view more)

Thu
02
Jun
John Lister's picture

Bloatware from 5 Major PC Firms 'A Security Risk'

A security firm says that laptops from five major PC manufacturers have inherent security flaws which make the systems open to attack the very first time they are used. The problem deals with the automatic update tools installed by the manufacturer. ... Duo Labs explored the pre-installed manufacturer software on laptops from Acer, Asus, Dell, HP and Lenovo. In total, they found 12 vulnerabilities which they described as being ridiculously simple to exploit. (Source: duo.com ) The software is what's officially known as Original Equipment Manufacturer (OEM) software, but commonly referred to ... (view more)

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