browser

Thu
05
Apr
John Lister's picture

Chrome Browser PC Scans Come As Surprise

Google Chrome users have been surprised to discover that the Chrome browser scans their computers in search of malware. It doesn't appear to be a reason to panic, but arguably Google could have been more up front about it. The scans were spotted by ... Kelly Shortidge who works at a cyber security company. She noticed that the chrome.exe executable file (which is visible in Windows Task Manager) was scanning files in her Windows documents folder. On further investigation, she discovered Chrome has been doing this since around October, 2017. The scans are being done through Chrome Cleanup, a tool ... (view more)

Tue
03
Apr
John Lister's picture

Google Cracks Down On Cryptomining Scams

Google is banning Chrome browser tools that harness a computer's power to 'mine' virtual online currencies for a third party. It seems Google gave up trying to distinguish between different levels of legitimacy in such set-ups. The whole concept of ... "cryptomining" using a web browser may seem baffling to many users. In the simplest terms, the cryptomining program could automatically load when visiting a particular web page or would always remain active (if it was through a browser extension). The users' computer would then "mine" (using mathematical equations) until a ... (view more)

Thu
08
Feb
John Lister's picture

Latest Tech Support Scam Freezes Web Browser

Scammers have found a new trick that "locks up" a user's browser in an attempt to panic them into paying a bogus fee. Fortunately there's a simple way to get around the problem. The technique is the latest variant on a well-established scam in which ... compromised websites show bogus error messages claiming the computer has been infected with a virus. The user is encouraged to call a "tech support hotline," (usually in India) then tricked into making a credit card payment to the scammers to supposedly fix the problem. In some cases, scammers demand remote access to the computer and ... (view more)

Fri
19
Jan
Dennis Faas's picture

How to Fix: 'This site can't be reached. The connection was reset.' Error

Infopackets Reader 'Emmy-Lou' writes: " Dear Dennis, I am having trouble accessing eBay. The error message I get is: 'This site can't be reached. The connection was reset.' Other times, it is 'This site can't be reached. eBay unexpectedly closed the ... connection'. On the page with the error message, it says to: 'Try: Checking the connection, checking the proxy and the firewall, and Running Windows Network Diagnostics'. The official error message is ERR_CONNECTION_RESET (but sometimes it is ERR_CONNECTION_CLOSED ). Can you help? " My response: Troubleshooting this error message can be rather ... (view more)

Wed
15
Nov
John Lister's picture

New Firefox Quantum Twice as Fast, 30% Less Memory

Mozilla has launched a new version of the Firefox browser aimed at winning over Google Chrome users. It says the new version is twice as fast as earlier versions of Firefox that were available this year. The key is the "web rendering engine," which ... is the part of the browser that interprets the code on a website page and visually combines it on the user's computer. Mozilla has replaced its old engine with a new one dubbed Firefox Quantum. It's also put together videos showing that Firefox is now quicker than Chrome to fully load most (but not all) of the more popular websites. ... (view more)

Fri
10
Nov
Dennis Faas's picture

Firefox 57 to Kill Many Addons: Tab Groups Alternative

Infopackets Reader Jean K. writes: " Dear Dennis, Recently my Firefox web browser updated to version 56.0.2. When I go Tools -> Add-ons , I see most of my addons are marked as ' Legacy '. I read online that when Firefox 57 is released, it will ... use ' web extensions ,' (also spelt " WebExtensions ") which will make the current addons incompatible. This is a big problem! I have been using the ' Tab Groups ' addon by Quicksaver for a while now (which groups my web browser tabs into categories) and cannot imagine life without this incredibly helpful addon. Unfortunately the developer ... (view more)

Mon
16
Oct
Dennis Faas's picture

How to Fix: Touchpad Scroll Not Working in Windows 7, 8 and 10

Infopackets Ready Sally G. writes: " Dear Dennis, I just bought a new Windows 10 laptop and the touchpad scroll does not appear to be working. On my old Vista laptop, I had a scroll bar on the touchpad (on the far right), but the new Windows 10 ... laptop doesn't have this feature. Normally when I open a PDF file I need to zoom in and out. I would do this on the old laptop by pressing CTRL on my keyboard and using the scroll bar on the touchpad. On this laptop, I am at a complete loss. Can you tell me how I can fix my touchpad scroll? " My response: Each laptop manufacturer has their own way of ... (view more)

Mon
11
Sep
Dennis Faas's picture

How to Fix: Disable Facebook Notifications in Windows 7, 8, and 10

Infopackets Reader Steve C. writes: " Dear Dennis, I am running a Windows 10 PC, which I share with my daughter. Lately I have begun receiving Facebook notifications / popups on the lower right corner of my desktop. These notifications appear every ... few minutes and it is literally driving me insane. I cannot figure out how to shut this setting off. Searching Google for 'windows disable facebook popups' isn't of any help because I am getting different answers. One says to disable the Facebook app, another says it's a Facebook setting. I have no idea how to do either because I don't even use ... (view more)

Tue
01
Aug
John Lister's picture

Researchers: 'Anonymized' Browsing Data Can Reveal Identity

Researchers suggest that anonymized browsing data can be used to track users. The flaw can make it easy to reveal exactly what sites individuals have visited. Security experts Svea Eckert and Andreas Dewes told the Def Con security conference that ... they'd been able to identify adult websites a particular judge had visited, as well as a politician's online interest in drugs. The data came from so-called "clickstreams," which are simply a list of the sites an individual has visited and the order in which they visited them. They are commonly used by advertising firms to produce ... (view more)

Mon
27
Feb
Dennis Faas's picture

How to Fix: Firefox 'This connection is untrusted' (appears Randomly)

Infopackets Reader Gord F. writes: " Dear Dennis, I have a very vexing issue. For the last few weeks, Firefox randomly produces a ' This connection is untrusted ' message whenever I try to sign out of my Outlook email account (outlook.live.com), or ... when I visit other secure websites. It seems to work one minute, then it won't work the next. If I shut down and restart the computer the 'This connection is untrusted' error disappears, only to pop up again the next time I visit a secure website at some point in the day. When I see a 'This connection is untrusted' message, I've clicked the ' ... (view more)

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