documents

Tue
18
Feb
John Lister's picture

User Files Disappear After Botched Win10 Update

Two different Windows 10 updates have caused a host of problems, including some files disappearing from the desktop, or deleted permanently. Microsoft has pulled one update and is investigating the other. The update with the more serious problems - ... which is the one Microsoft has withdrawn - is numbered KB4532693 and has a couple of major bugs. The first is that some users have discovered their desktop has returned to its default state. In other words, any customizations such as the arrangement of icons and short cuts, or a background image, have been removed. The most credible suggested ... (view more)

Thu
13
Feb
Dennis Faas's picture

How to Fix: Open Shell Search Not Working (Classic Shell)

Infopackets Reader Lynda F. writes: " Dear Dennis, I've been using Classic Shell (now called 'Open Shell') for many years and it's worked great. The best feature about Classic Shell is the ability to search and find files on my hard drive. For ... example: when I click on the Start Menu, I then type in part of the title of a document I have on my hard drive, and Classic Shell finds it instantly. In contrast, the default Windows 10 Start Menu simply can't find anything on my computer and tells me to go to Bing to find it. As if! Anyhow: the issue I'm having is that the search in Classic Shell ... (view more)

Fri
31
May
Dennis Faas's picture

How to Fix: Can't Move Folder, Same Location (Windows 10)

Infopackets Reader Tina J. writes: " Dear Dennis, I recently did a clean install of Windows 10 May 2019 Update (version 1903) on my main PC. My C drive is an SSD and only has 120GB of available space. As such, I have modified my the location of my ... Documents, Pictures, Music, and Video so that it points to the D drive which has 2TB of available space. In the past this hasn't been an issue, but since the Windows 10 May 2019 update, I cannot redirect my Pictures or Documents folder to the D drive - though both the Music and Videos folders had no problems changing locations. When I try to move ... (view more)

Tue
16
Oct
John Lister's picture

Windows 10 October Update Deletes User Documents

Microsoft has fixed a problem with a Windows 10 update that inadvertently deleted user documents. Oddly the problem had been highlighted in early testing, but doesn't seem to have been fixed. The issue received widespread attention when the October ... 2018 Update started rolling out to the wider public. That's the second of the two big annual updates that bring new features to Windows 10, a system that replaces the old set-up of having service packs rolled out every few years. Some users discovered that after the update, everything they had stored in their Documents folders had disappeared. Some ... (view more)

Wed
01
Nov
John Lister's picture

Google Docs Users Locked Out

Google has been locking users out of their online documents in what appears to be a glitch. The problem has raised questions over how and why Google scans the contents of documents. The problem is with Google Docs, a service that lets users store, ... edit and share documents online, rather than them having to be stored on a specific computer (and shared by physical media such as USB sticks if necessary). Multiple users are reporting that they've been unable to access files, instead seeing a message saying "This item has been flagged as inappropriate and can no longer be shared" or "We're sorry. ... (view more)

Wed
29
Mar
John Lister's picture

Docs.com Users Warned to Check Sharing Settings

Users of Microsoft's Docs.com have been warned to review security settings on their account. Researchers found it was all too easy to search and find personal data contained in documents mistakenly made public. Docs.com is designed to make it easy ... to share documents with other users over the Internet, including PDF files and those in Office formats, regardless of the device and operating system they are using. The site includes a search feature that lets a user look for text in any document on the service to which they have access - something that's designed to make it much easier ... (view more)

Thu
09
Mar
John Lister's picture

Report: CIA Hacking Smart TVs, Listening In

Leaked documents suggest the CIA has a program for spying on people through home devices such as Smart TVs. However, it appears such attacks are highly targeted and often require physical access to the TVs. The claims come through a batch of 8,761 ... documents released by WikiLeaks, which says they come from the CIA. That agency has yet to comment on their authenticity and have not yet been independently verified. The documents are said to detail some of the tactics the CIA have used to improve digital surveillance. The overall message is that the agency appears to be concentrating more on ... (view more)

Mon
11
Jan
Dennis Faas's picture

How to: View, Create Libraries in Windows 10

Infopackets Reader Tim G. writes: " Dear Dennis, Since I upgraded to Windows 10, I cannot find how to view or create Libraries. Previously I was using Windows 7 and used Libraries extensively to sort my files. Can you help? " My response: The ... Libraries feature in Windows 10 is somewhat hidden, but you can make it viewable if you do the following: Click Start and then click This PC. A Windows File Explorer window will open; at the top left of the screen you will see the following tabs: File, Computer, and View. Click the View tab. The first option is Navigation Pane; click that, and then click ... (view more)

Fri
28
Nov
Dennis Faas's picture

How to Search and Remove Duplicate Files (Freeware)?

Infopackets Reader Brenda T. writes: " Dear Dennis, I have a lot of duplicate word documents and pictures in my computer. I would like to know what is the best way to find the duplicate files and delete them? Do I need to buy a special program? And ... if so do you recommend one? " My response: That's a great question -- thanks for asking. You don't need to buy a special program to search for and delete duplicate files, as there are plenty of excellent freeware programs that will do just that. One program in particular that comes to mind is NirSoft's SearchMyFiles . This ... (view more)

Mon
10
Jun
Dennis Faas's picture

NSA Snooping on Google, Facebook Users: Report

Leaked documents claim the U.S. government has direct access to user data for some of the web's most popular services. Officials admit the program exists but insist it's only being used to targeting foreigners who may pose a threat to U.S. national ... security. The documents were reportedly leaked from a National Security Agency (NSA) program called PRISM to the British newspaper The Guardian. The documents say the program involves NSA officials gaining direct access to the servers of nine tech companies, including Microsoft, Yahoo, Google, Facebook, PalTalk, YouTube, Skype, AOL and Apple. ( ... (view more)

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