pc

Wed
17
Aug
John Lister's picture

Report: Windows 10 Anniversary Update Causes Lockups

Microsoft has confirmed some Windows 10 computers may freeze up after the latest update. It says starting in Safe mode is one way to get round the problem while a permanent fix is developed. The problem comes with the Windows 10 "Anniversary Update" ... (Build 14393.51), which is the recently-released biggest set of changes since Windows 10 was released. In previous editions of Windows, this significant update might be considered the equivalent of a Service Pack. According to Microsoft, the Anniversary Update problem only affects computers with a specific set-up, namely that the ... (view more)

Mon
13
Jun
Dennis Faas's picture

How to Fix: SD Card Error 0x8007045D When Copying Files

Infopackets Reader William O. writes: " Dear Dennis, I have a Samsung smartphone with a 16 GB SD card, which I use to store all my pictures and videos. I have taken the SD card out of my smartphone and placed it into an SD card reader, so I can copy ... files over to my computer. I get about 13% through the transfer and then I get an error message that says: 'Error 0x8007045D: the request could not be performed because of an I/O device error.' I then have the option to skip the current file; when I click that, the transfer resumes, but then it says it will take over 1 day to complete the transfer ... (view more)

Wed
20
Apr
John Lister's picture

Global PC Sales Continue To Slump

Worldwide PC sales have fallen to their lowest level in almost a decade according to new estimates. It's also now four years since sales rose year-on-year. The figures come from analyst Gartner, which gathers together data from a range of sources. ... Strictly speaking, it estimates shipments to retailers rather than actual sales to consumers and businesses. That can have a lag effect, but doesn't affect overall trends - over the long run, sales affect how many units retailers order. (Source: gartner.com ) According to the company, shipments between January and March this year totaled 64. ... (view more)

Mon
19
Oct
Dennis Faas's picture

Do I need to Reserve Windows 10 to Upgrade (even after a format)?

Infopackets Reader Jeff P. writes: " Dear Dennis, I have the 'get windows 10' app on my PC, however, when try and install Windows 10, I get multiple error codes and it won't upgrade my system to Windows 10. Is it possible for me to reformat my hard ... drive, then reinstall Windows 7 (clean), download all my windows updates, then use the Windows 10 media creation tool and install Windows 10 from that? My major concern is that I will lose my reservation for Windows 10 after I format my hard drive. Can I reserve my Windows 10 upgrade again later, especially after I format my hard drive? " My ... (view more)

Tue
22
Sep
John Lister's picture

MS Office 2016: Features and Pricing Summary

Microsoft Office 2016 goes on sale today (September 22, 2015). Here is what's new and how it fits into the new Windows 10 setup, with cloud and collaboration the key focus. How much does Office 2016 cost? When it comes to cost, there are two options ... for Office 2016. The first is as an outright purchase, which is $149 for the "Home & Student" edition and $229 for the "Home & Business" edition. In this scenario, MS Office is installed on the computer as with past editions. The only updates are security fixes to the program. (Source: venturebeat.com ) The second ... (view more)

Mon
21
Sep
Dennis Faas's picture

7 Ways to Repair or 'Factory Reset' Windows 10

Infopackets Reader Gail N. writes: " Dear Dennis, I have two HP laptops: one that came with Windows 7 and the other with Windows 8. I have already upgraded both laptops to Windows 10 using the 'get Windows 10 app' via the desktop. My question is: ... what happens if Windows 10 fails and I need to factory restore my laptop? Will I get back Windows 10 or will it reload the original operating system (Windows 7 or 8)? I ask because both my HP laptops have a 'factory restore' partition which I can access by pressing F11 on my keyboard during bootup. Also, is there any way to fix my laptop without ... (view more)

Fri
18
Sep
Dennis Faas's picture

How to Fix: Change Network from Public to Private in Windows 10

Infopackets Reader Tim C. writes: " Dear Dennis, I recently upgraded to Windows 10 and have a rather perplexing issue. A few days ago I opened my laptop and Windows 10 presented me with a window, asking me if I was using a public or private network. ... I clicked the public network button, not thinking much of it - however, ever since then I cannot connect to my laptop using Remote Desktop (from the PC), nor can I use TightVNC, which is an alternative to Remote Desktop. Also, when I launch some programs (for example, Kodi to play movies), the Windows firewall tells me that the program I just ... (view more)

Fri
04
Sep
Dennis Faas's picture

How to Fix: Quick Access to work like Favorites

Infopackets Reader Tim H. writes: " Dear Dennis, I just upgraded to Windows 10 recently and one thing that bothers me when I'm using File Explorer to browse my files is the 'Quick Access' section. Previously in Windows 7, this section was called ... 'Favorites', and contained only the shortcuts that I wanted listed. For example, I could go into c:\users\my user name\favorites and add a shortcut to my taxes folder. Now that I've upgraded to Windows 10, I'm stuck with Quick Access which not only shows my previous Favorites, but also includes a bunch of other junk - such as recently opened files and ... (view more)

Mon
10
Aug
Dennis Faas's picture

How to Disable Windows 10 Email Login

Infopackets Reader Alice K. writes: " Dear Dennis, I just installed Windows 10 on my PC, and I was disappointed that I now have to sign on with a Microsoft account email address. I would much rather not have to login to Windows 10 with a Microsoft ... account. Is there any way I can login to Windows 10 normally without an email address? " My response: Windows 10 and its services are largely based on the user having an Internet connection and a Microsoft account. For example, OneDrive, which allows users to store files seamlessly on the Internet, requires a Microsoft account in order to ... (view more)

Mon
27
Jul
Dennis Faas's picture

Can I Cancel my Windows 10 Reservation and Reserve Later?

Infopackets Reader Jessy R. writes: " Dear Dennis, I reserved my free copy of Windows 10 using the 'Get Windows 10' app in the tray bar, but now I'm not sure if I should go through with the upgrade. I think I might wait a bit to see what the ... response is from the general public before I upgrade to Windows 10. Question: if I cancel my reservation, can I reserve Windows 10 again later? I was about to cancel the reservation the other day but the message box said that I might miss out on the offer to get the free upgrade. What can I do? " My response: If you cancel the ... (view more)

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