uninstall

Fri
11
Jan
John Lister's picture

The Truth Behind 'Undeletable' Facebook App

Reports which suggest that Samsung has made it impossible to delete Facebook from its smartphones turn out to be slightly overblown. In fact, the app isn't actually on the handsets in the first place. Many media outlets have followed up on a report ... by Bloomberg that was sparked by Internet forum complaints. Bloomberg cited the case of a man who, like many others, was surprised to discover that it wasn't possible to delete the Facebook app on his Samsung Galaxy S8. The app had been there from the day he first used the phone. (Source: bloomberg.com ) The man noted that it was only possible to ... (view more)

Fri
04
Jan
Dennis Faas's picture

How to Fix: Acronis 2016 Won't Open, Load (Win10)

Infopackets Reader Eugene C. writes: " Dear Dennis, I have a very strange and perplexing problem. I am running Windows 10 and Acronis True Image 2016 on my desktop PC and my laptop. A few days ago, both machines updated with a Windows 10 update, and ... now Acronis True Image 2016 won't open its main page. The program appears to load when it's launched: it shows the True Image icon on my task bar; however, when I hover my mouse over the icon all I see is a blank page for thumbnail. If I click the True Image 2016 icon on the task bar, it does nothing. When things are working properly, True Image ... (view more)

Fri
30
Nov
Dennis Faas's picture

How to Fix: Uninstall OneDrive Permanently (Win10 Home, Pro)

Infopackets Reader Jean S. writes: " Dear Dennis, I am running Windows 10 Home and I want to disable OneDrive permanently . I have reviewed many so-called guides online and it seems that you need to have Windows 10 Pro or higher to disable One Drive ... from reinstalling using the Group Policy Editor (gpedit.msc). Therefore, the only option for Windows 10 Home users is to uninstall One Drive manually - however, each time Windows makes a major update, OneDrive comes back and starts sucking up my data bandwidth, and slows my machine down. Is there any way to uninstall OneDrive permanently? " My ... (view more)

Fri
03
Feb
Dennis Faas's picture

How to Fix: Chrome Won't Update, Won't Uninstall

Infopackets Reader Scott W. writes: " Dear Dennis, Dennis, I have not been able to update Google Chrome for about a year. If I click Help -> About, it says it's up to date, but it's not. Sometimes I get an error message that says: 'An error ... occurred while checking for updates: The installer encountered error 106. (error code 7: 0x80040902: 106 -- system level).' I have no idea what that means. I tried uninstalling Chrome but Windows 10 says 'You do not have sufficient access to uninstall Chrome'. What is going on here? I would like to hire you to fix this vexing issue because my business ... (view more)

Mon
09
Jan
Dennis Faas's picture

How to Fix: Can't Uninstall McAfee Security Scan Plus - (Won't Remove)

Infopackets Reader Shirley B. writes: " Dear Dennis, Thanks for your article on how to remove AVG Web TuneUp ! I have a similar question. Recently I downloaded Adobe Flash Player and it came bundled with McAfee Security Scan Plus. I already have ... antivirus software installed on my machine so I don't need it. I tried to remove Mcafee Security Scan Plus using the Control Panel -> Programs and Features, but it won't uninstall. Can you help? " My response: I had a hunch that the removal procedure for McAfee Security Scan Plus was going to be similar to the article I had already written on how ... (view more)

Fri
06
Jan
Dennis Faas's picture

How to Fix: Can't Uninstall AVG Web TuneUp (Won't Remove)

Infopackets Reader Steve S. writes: " Dear Dennis, I have a program called 'AVG Web TuneUp' which refuses to uninstall from my system. I have gone to the Control Panel -> Programs and Features and right clicked it, and selected 'Uninstall' ... multiple times. It goes through the process each time and tells me to reboot - however, after the reboot the program is still there. Is there a way I can remove AVG Web TuneUp from my machine manually? " My response: I asked Steve if he would like me to connect to his machine via my remote desktop support service to have a closer look, and he agreed. ... (view more)

Fri
11
Mar
Dennis Faas's picture

How to Fix: Can't Uninstall or Reinstall Windows Live Mail / Essentials

Infopackets Reader 'Philip' writes: " Dear Dennis, Recently, I uninstalled Windows Essentials, not realizing it contained Windows Live Mail. I therefore thought I had completely lost my emails and address book, but when I did a search on my hard ... drive with the program called 'everything', I found some data files in 'C:\Users\phil\AppData\Local\Microsoft\Windows Live Mail' folder. So, I tried to download Windows Essentials from Microsoft's website, thinking I would be able to access my Windows Live Mail emails once again; however, I received a message stating that Windows Live Essentials has ... (view more)

Fri
02
Oct
Dennis Faas's picture

How to Fix: Can't Uninstall or Reinstall Silverlight

Infopackets Reader Tim S. writes: " Dear Dennis, I am trying to play Netflix on my computer, which requires Microsoft Silverlight. Every time I try and play a movie, I get an error stating that Silverlight is not installed on the system. But when I ... check in my Control Panel via Add / Remove programs, Silverlight says it's installed. I have tried to install the latest version of Silverlight from the Internet but it won't install. I don't get it. Can you help? " My response: I knew this problem would require some troubleshooting, so I contacted Tim and he agreed to let me access his computer ... (view more)

Fri
08
May
Dennis Faas's picture

How to Remove Spotify - The Definitive Guide

Infopackets Reader Cliff H. writes: " Dear Dennis I can't seem to figure out how to remove Spotify from my computer (it's best known as a music streaming app commonly used on smartphones, though I'm using it on my Windows PC). Online forums suggest ... I am just one of thousands enraged by the behavior of Spotify, which insists on launching in my web browser whenever the PC is restarted. It seems there is no way to uninstall Spotify, even though I've unchecked Spotify from the Windows Startup. I have tried third-party startup solutions such a ccleaner, etc, but nothing has ... (view more)

Fri
31
Oct
Dennis Faas's picture

Should I remove old .NET Framework?

Infopackets Reader Dan F. writes: " Dear Dennis, When I run Windows Update, it tells me there are .NET Framework 3.5 updates available. Should I install these Windows Updates, even though my computer has .NET framework 4.5? Also, should I remove old ... .NET framework (versions 1, 2, etc) from the Windows Control Panel? Or will it cause problems? " My response: I recommend installing Windows Updates as soon as they are available (for the reasons I outlined in the comments section of yesterday's article), as the latest Windows Updates usually address bug fixes or security-related ... (view more)

Pages

Subscribe to RSS - uninstall