uninstall

Fri
13
Mar
Dennis Faas's picture

How to Fix: Can't Start Malwarebytes Installer Service

Infopackets Reader Marlene T. writes: " Dear Dennis, My Windows 10 computer recently upgraded and my desktop icons have gone missing . On top of that, Malwarebytes Antimalware no longer works. When I try to launch Malwarebytes Antimalware, it ... freezes at the Malwarebytes logo and does not progress. I've tried to uninstall Malwarebytes Antimalware but it tells me that it can't start the malwarebytes installer service . I'm completely lost and need Malwarebytes to run! I need your help! " My response: I asked Marlene if she would like me to connect to her machine using my remote desktop support ... (view more)

Mon
09
Mar
Dennis Faas's picture

How to Fix: Program Won't Remove from Programs and Features

Infopackets Reader Rick F. writes: " Dear Dennis, I had a problem trying to uninstall a program via the Control Panel (Add or Remove Programs / Programs and Features) and ended up having to remove it manually. The problem now is that the program ... won't uninstall from Programs and Features . Is there a way to manually fix a program that won't remove from Programs and Features so it's completely removed from the list? It's like I have a phantom entry and I don't know how to get rid of it. I hope what I'm asking makes sense. I've tried to follow so-called guides online to fix this problem but ... (view more)

Fri
08
Nov
Dennis Faas's picture

How to Fix: Cannot Uninstall AVG Secure Browser (Won't Remove)

Infopackets Reader Frank G. writes: " Dear Dennis, I recently installed AVG antivirus and made the mistake of paying for the upgrade to premium, which has slowed my computer down considerably. I've since canceled my subscription and reverted back to ... AVG free (per your recommendation). I now cannot uninstall AVG Secure browser . Each time I try, it says it's removed, but it's still there. I've tried everything I can think of to remove AVG Secure Browser, but it seems I'm stuck with this steaming pile of poo. To make things worse, it automatically loads every time I reboot the machine like it's ... (view more)

Fri
28
Jun
Dennis Faas's picture

Explained: Can I Remove Java Updates? Is it Safe? How?

Infopackets Reader Gloria D. writes: " Dear Dennis, The other day I went to uninstall a program on my Windows 10 PC using Control Panel -> Programs and Features, and noticed there were about 20 or more Java updates installed on my system. I ... regularly receive messages from the Windows 10 Action Center that there is a new Java update available and that I need to download it due to security updates, which I always do. Therefore, I have four questions: is it safe to remove old Java updates? If so, which Java updates can I uninstall? Can I remove older Java versions? Is the latest Java ... (view more)

Fri
11
Jan
John Lister's picture

The Truth Behind 'Undeletable' Facebook App

Reports which suggest that Samsung has made it impossible to delete Facebook from its smartphones turn out to be slightly overblown. In fact, the app isn't actually on the handsets in the first place. Many media outlets have followed up on a report ... by Bloomberg that was sparked by Internet forum complaints. Bloomberg cited the case of a man who, like many others, was surprised to discover that it wasn't possible to delete the Facebook app on his Samsung Galaxy S8. The app had been there from the day he first used the phone. (Source: bloomberg.com ) The man noted that it was only possible to ... (view more)

Fri
04
Jan
Dennis Faas's picture

How to Fix: Acronis 2016 Won't Open, Load (Win10)

Infopackets Reader Eugene C. writes: " Dear Dennis, I have a very strange and perplexing problem. I am running Windows 10 and Acronis True Image 2016 on my desktop PC and my laptop. A few days ago, both machines updated with a Windows 10 update, and ... now Acronis True Image 2016 won't open its main page. The program appears to load when it's launched: it shows the True Image icon on my task bar; however, when I hover my mouse over the icon all I see is a blank page for thumbnail. If I click the True Image 2016 icon on the task bar, it does nothing. When things are working properly, True Image ... (view more)

Fri
30
Nov
Dennis Faas's picture

How to Fix: Uninstall OneDrive Permanently (Win10 Home, Pro)

Infopackets Reader Jean S. writes: " Dear Dennis, I am running Windows 10 Home and I want to disable OneDrive permanently . I have reviewed many so-called guides online and it seems that you need to have Windows 10 Pro or higher to disable One Drive ... from reinstalling using the Group Policy Editor (gpedit.msc). Therefore, the only option for Windows 10 Home users is to uninstall One Drive manually - however, each time Windows makes a major update, OneDrive comes back and starts sucking up my data bandwidth, and slows my machine down. Is there any way to uninstall OneDrive permanently? " My ... (view more)

Fri
03
Feb
Dennis Faas's picture

How to Fix: Chrome Won't Update, Won't Uninstall

Infopackets Reader Scott W. writes: " Dear Dennis, Dennis, I have not been able to update Google Chrome for about a year. If I click Help -> About, it says it's up to date, but it's not. Sometimes I get an error message that says: 'An error ... occurred while checking for updates: The installer encountered error 106. (error code 7: 0x80040902: 106 -- system level).' I have no idea what that means. I tried uninstalling Chrome but Windows 10 says 'You do not have sufficient access to uninstall Chrome'. What is going on here? I would like to hire you to fix this vexing issue because my business ... (view more)

Mon
09
Jan
Dennis Faas's picture

How to Fix: Can't Uninstall McAfee Security Scan Plus - (Won't Remove)

Infopackets Reader Shirley B. writes: " Dear Dennis, Thanks for your article on how to remove AVG Web TuneUp ! I have a similar question. Recently I downloaded Adobe Flash Player and it came bundled with McAfee Security Scan Plus. I already have ... antivirus software installed on my machine so I don't need it. I tried to remove Mcafee Security Scan Plus using the Control Panel -> Programs and Features, but it won't uninstall. Can you help? " My response: I had a hunch that the removal procedure for McAfee Security Scan Plus was going to be similar to the article I had already written on how ... (view more)

Fri
06
Jan
Dennis Faas's picture

How to Fix: Can't Uninstall AVG Web TuneUp (Won't Remove)

Infopackets Reader Steve S. writes: " Dear Dennis, I have a program called 'AVG Web TuneUp' which refuses to uninstall from my system. I have gone to the Control Panel -> Programs and Features and right clicked it, and selected 'Uninstall' ... multiple times. It goes through the process each time and tells me to reboot - however, after the reboot the program is still there. Is there a way I can remove AVG Web TuneUp from my machine manually? " My response: I asked Steve if he would like me to connect to his machine via my remote desktop support service to have a closer look, and he agreed. ... (view more)

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