usb

Fri
15
Dec
Dennis Faas's picture

Step-by-Step: Fix 'I/O Device Error' (Hard Drive, SD Card, etc)

Infopackets Reader Greeshma N. writes: " Dear Dennis, I have an external hard drive that has worked fine for years. Now the hard drive won't show up in My Computer, though it shows up under Devices and Printers - very strange! I have tried ... initializing the disk from Disk Management, but it won't format and I keep getting ' The request could not be performed because of an I/O device error '. I have tried cleaning up the disk by deleting items but it shows 0 bytes free and keeps giving me 'The request could not be performed because of an I/O device error'. What can I do to make this work? " My ... (view more)

Mon
20
Nov
Dennis Faas's picture

How to Fix: Disable Google Drive / Backup and Sync Popups when Inserting USB, DVD, or Smartphone

Infopackets Reader Jenna R. writes: " Dear Dennis, I installed Google Drive on my system a while ago but it stopped working; I reinstalled the program only to find that Google Drive has been replaced with ' Google Backup and Sync '. Now when I plug ... in a USB thumb drive to my computer, I see this annoying popup message in the lower right hand corner of my screen asking if I want to backup my photos. This also happens when I plug in my smartphone. Despite clicking ' Remember my choice for this device' and 'Not now' (pic), it never remembers that I don't want to use this feature. It's incredibly ... (view more)

Fri
13
Oct
Dennis Faas's picture

How to Fix: Windows Cannot be Installed: the Selected Disk is GPT / MBR

Infopackets Reader Sarah H. writes: " Dear Dennis, A few days ago, my PC got stuck updating Windows 10 (for over 30 minutes), so I pulled the power cord out. After that, Windows wouldn't boot to the desktop. It would give me blue screen of death ... (BSOD), then reboot, then BSOD, ad infinitum. I knew it was stuck in a reboot loop, so I decided to install Windows 10 again. During the Windows 10 setup, it asks me to select where to install Windows. I selected the C drive, but I get an error message that says: ' Windows cannot be installed to this disk. The selected disk is of the GPT partition ... (view more)

Mon
05
Jun
Dennis Faas's picture

How to Fix: USB 'Safely remove hardware' icon missing

Infopackets Reader Beth R. writes: " Dear Dennis, I am using Windows 7 and the USB 'Safely remove hardware' icon in my tray bar seems to have disappeared. I understand that USB drives need to be 'safely removed' or they can corrupt, which I would ... like to avoid. What can I do to fix the USB 'Safely remove hardware' so it comes back? " My response: There are a few things you can try in order to fix the USB "Safely remove hardware" icon - I'll explain a few approaches below. The fix below will work on Windows XP, Vista, 7, 8 and 10 . How to Fix: USB 'Safely remove hardware' icon missing The ... (view more)

Fri
03
Mar
Dennis Faas's picture

How to Fix: Windows 10 Installed Twice (32 bit and 64 bit)

Infopackets Reader Gros C. writes: " Dear Dennis, By mistake I installed both Windows 10 64 bit and Windows 32 bit on my machine. Both installations reside on separate partitions. I want to keep the Windows 10 64 bit, but the problem is that I don't ... know how to safely remove the Windows 10 32 bit from my machine. Can you give me a bit of advice on how to remote Windows 10 32 bit? " My response: This can be very, very tricky, as how to remove Windows 10 32 bit (or even the 64 bit version) on a separate partition depends on which installation of Windows contains the master boot record. For ... (view more)

Mon
29
Aug
Dennis Faas's picture

How to Fix: Can't Boot from DVD or USB; Can't Install Windows

Infopackets Reader Tom S. writes: " Dear Dennis, I have an older Windows Vista machine and I'm trying to upgrade it to a clean install of Windows 7. The problem is that this PC is an all-in-one unit, and the DVD drive is broken; replacing it would ... be extremely difficult. I had a friend of mine convert the Windows 7 installation DVD into a bootable USB thumb drive, but it appears that my system does not support booting from USB. I also tried running the Windows setup.exe file from the thumb drive on my Vista desktop, but I receive a message that 'Windows installation could not be started from ... (view more)

Mon
13
Jun
Dennis Faas's picture

How to Fix: SD Card Error 0x8007045D When Copying Files

Infopackets Reader William O. writes: " Dear Dennis, I have a Samsung smartphone with a 16 GB SD card, which I use to store all my pictures and videos. I have taken the SD card out of my smartphone and placed it into an SD card reader, so I can copy ... files over to my computer. I get about 13% through the transfer and then I get an error message that says: 'Error 0x8007045D: the request could not be performed because of an I/O device error.' I then have the option to skip the current file; when I click that, the transfer resumes, but then it says it will take over 1 day to complete the transfer ... (view more)

Fri
20
Nov
Dennis Faas's picture

How to: Force Download Windows 10 Fall Update

Infopackets Reader Frank T. writes: " Dear Dennis, Thanks for your ongoing coverage on Windows 10. My question is: how can I download the Windows 10 Fall Update (version 10586) to my machine? It downloaded automatically onto my laptop, but not my ... main PC. I searched online on how to download Windows 10 Fall Update but came across conflicting reports, some of which worked and some that don't. Can you help? " My response: I also did some research on this as I was having the same issue. My server PC downloaded Windows 10 Fall Update but none of my other PCs did, even though everything was ... (view more)

Mon
26
Oct
Dennis Faas's picture

How to fix: 'This app can't run on your PC' when attempting Windows 10 64-bit Upgrade

Infopackets Reader Frank C. writes: " Dear Dennis, Thanks for your excellent articles on Windows 10. A few weeks ago I upgraded to Windows 10 32-bit, but now I want to upgrade to Windows 10 64-bit. I read your article, ' How to Upgrade from Windows ... 10 32-bit to 64-bit ', but I don't understand why I am receiving the error 'this app can't run on your PC' when attempting to run the Windows 10 Media Creation Tool. I have verified that my processor supports 64-bit, so I don't understand why I am being plagued by this error message. Do you have any idea how I can ... (view more)

Fri
23
Oct
Dennis Faas's picture

How to Fix: 'BOOTMGR is Missing' when Cloning HD to SSD

Infopackets Reader Pam C. writes: " Dear Dennis, I recently purchased an SSD (solid state hard drive) and wish to transfer my existing copy of Windows (from a standard hard drive) onto the SSD. I used Acronis True Image to clone the hard drive to ... SSD, but when I try and boot from the SSD, I receive the error message that 'BOOTMGR is Missing'. I have also tried creating an archive backup of the original hard drive and then restored that to the SSD, but I have the same problem. How can I fix the 'BOOTMGR is Missing' error? " My response: This is a very common problem ... (view more)

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