user account

Mon
29
May
Dennis Faas's picture

How to Fix: Hide User Accounts on Windows 7, 8, 10 Login Screen

Infopackets Reader Sam R. writes: " Dear Dennis, I am running Windows 10 and I have installed RDP Wrapper (per your previous article). This allows more than one person to use the same Windows computer via remote desktop - this is very convenient if ... you have a 'server' computer and want to use it for multiple purposes. I have a question: I would like to be able to hide the remote desktop user accounts I want to use on the server from being displayed on the Windows 10 login screen. Do you know how I can do this? " My response: It is possible to hide user accounts from the Windows 7, 8 and 10 ... (view more)

Fri
17
Feb
Dennis Faas's picture

How to Fix: Remote Desktop Missing (settings via System Properties)

Infopackets Reader Sam R. writes: " Dear Dennis, The other day I wanted to connect to my wife's PC using Remote Desktop, but the Remote Desktop settings are missing. I've right clicked 'This PC', then selected Properties, then clicked on the 'Remote ... Desktop' link, but all I see is an option for 'Remote assistance' - there is no option for 'Remote Desktop' as there is on my machine. She is running Windows 10 Home. What gives? " My response: Unfortunately, there is no way to manage the Remote Desktop service using Windows Home versions; you need the "Pro" version of Windows to be able to use ... (view more)

Fri
19
Aug
Dennis Faas's picture

How to Fix: Windows 10 Clock Missing

Infopackets Reader Sammy G. writes: " Dear Dennis, I just upgraded to Windows 10 following your advice. Everything looks great, however, my Windows 10 clock is missing - it's just up and gone - completely disappeared! I don't understand how or why ... the windows 10 clock went missing, but I'd like to get it back. Can you help? " My response: Based on my experience, the Windows 10 clock can disappear in one of two ways: either by a misplaced (or corrupt) system setting, or if your user account - or Windows itself - is corrupt. How to Fix: Windows 10 Clock Missing Adjusting Task Bar Settings ... (view more)

Mon
11
Jul
Dennis Faas's picture

How to Fix: 'Your Power Plan Information isn't Available' when accessing Power Options

How to Fix: 'Your Power Plan Information isn't Available' Infopackets Reader Cindy G. writes: " Dear Dennis, I am running Windows 7 Pro and I'm trying to defrag my hard drive. I'm using Piriform Defraggler and it says that it will take over a day to ... complete. That's fine - however, every time I shut my monitor off and leave the computer to do its work, it keeps going to sleep. I have gone to the Power Options in the Windows Control Panel, but all I see is a message stating that 'Your power plan information isn't available'. I am completely perplexed by this as I have a Windows 7 laptop and my ... (view more)

Fri
01
Jul
Dennis Faas's picture

How to: Prevent Others from Reading Your Emails or Accessing Your PC (at Work)

" Dear Dennis, I work in an office on a desktop PC. If I am away from the PC, anyone in the office can hop onto my computer and access my emails because the 'offline access' to my emails feature is enabled. I have no idea how to turn it off! How can ... I prevent others from accessing my emails while I'm away? " My response: The quick and short answer is that disabling offline access to emails depends on the application or service you're using - most likely somewhere in your user account settings if you're using something like Gmail, or possibly in the "Tools -> Options" menu if you're using ... (view more)

Mon
14
Mar
Dennis Faas's picture

How to Fix: NTDLL.DLL Error - The Definitive Guide

Infopackets Reader Gerry O. writes: " Dear Dennis, I am running windows 8.1 and have a program that reports an ntdll.dll failure. Will an upgrade to Windows 10 (not clean install) create a new ntdll.dll file, would I need to do a clean install of ... windows 10? Is there another way of getting a clean ntdll.dll file without upgrading? " My response: The file ntdll.dll is typically located in c:\windows\system32, and in very old versions of Windows (such as Windows XP), in the c:\i386 directory. The ntdll.dll file is a legitimate dynamic link library file (DLL) and is referred to as the "NT Layer ... (view more)

Mon
16
Nov
Dennis Faas's picture

How to: Remove Windows 10 Password (No Login Screen)

Infopackets Reader Sheila P. writes: " Dear Dennis, How do I disable my Windows 10 password so I can log into Windows 10 automatically? Ever since I upgraded to Windows 10 I have to enter in my email address and then a password. Before using Windows ... 10, I was using Windows 7 and the system booted straight into the desktop. I want to do the same thing with Windows 10. Can you help? " My response: It is possible to login to Windows 10 without a password, but doing so is a very poor security policy. If someone were to gain access to your device (whether it was by remote or locally), they could ... (view more)

Fri
17
Apr
Dennis Faas's picture

How to Fix: MSConfig Stopped Responding, Access Denied, Not Found

Infopackets Reader Craig D. writes: " Dear Dennis, In the past I've used the msconfig utility many times to clear items from the Windows Startup. However, recently I tried to run msconfig and Windows reports that msconfig has stopped responding and ... my PC freezes. This is very frustrating! Any ideas why my msconfig stopped working? " My response: This is a very common problem, though you didn't say which Windows operating system you're using. As such, I'll provide solutions for Window XP and onward because most likely other users are having the same problem. Here are ... (view more)

Fri
14
Feb
Dennis Faas's picture

New Infopackets Website Relaunch - FAQs

I have received many frequently asked questions since the new site went live. I'll answer a few questions below. "Why haven't I received any newsletters since December 28?" There have been no newsletters published since the old server was ... discontinued, the new server went live, and all major bugs have been resolved. We expect more bugs to appear in the coming days as users come back to the site and after we send out our first newsletter on the new newsletter delivery system (after making this announcement), so please be patient. Going forward, newsletter delivery will most ... (view more)

Sat
28
Dec
Dennis Faas's picture

New Infopackets Website Relaunch

Update 2014/02/08: we have resolved most of the major technical issues that have plagued our web site / new server since re-launch and expect to resume operations next week. Please note that all email newsletter subscriber data has been ported and ... it is not necessary to re-subscribe. All email newsletter subscribers will receive the newsletter on schedule when it becomes available. Thank you for your patience. -- Dear Infopackets Readers, We have a major announcement to make concerning our website, Infopackets. This article is a bit long, but it's really important -- so please read it ... (view more)

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