verizon

Tue
13
Nov
Dennis Faas's picture

Verizon Waives Fees for Sandy Victims

Verizon says it won't charge customers who live in areas hit hard by Hurricane Sandy for service lost during the massive 'superstorm.' On a case-by-case basis, the company will also consider helping people in other locations. The network says the ... fee waiver is part of an ongoing program to help victims and restore cellphone service. Under the program, Verizon will waive fees for customers in ten New York counties and twenty-one New Jersey counties. The deal involves waiving the fees for all domestic calls and texts made by customers in the designated counties between October 29 (when the ... (view more)

Fri
01
Jun
Dennis Faas's picture

Verizon Doubling Broadband Internet Speed: Report

Verizon has announced that it will double the download speed of its top-tier broadband service. Observers regard this as a somewhat startling announcement, given that this service is already considered the fastest in the United States. According to ... reports, Verizon subscribers who sign up for its top service will soon have access to download speeds ranging up to 300 megabits per second (Mbps) and upload speeds of 65 Mbps. Download Movies in Two Minutes To put these data transfer speeds into context, reports the LA Times, subscribers to this faster broadband service will be able to download a ... (view more)

Fri
23
Mar
Dennis Faas's picture

Data Theft Figures Reveal Surprise Trend

According to a new report from Verizon, the majority of data stolen last year was the work of "hacktivists," many of whom were hoping to send a political message. According to security experts, this means that attacks by hackers seeking financial ... gain were, for the first time ever, overshadowed by other motivations for breaching security systems. The report, called "Data Breach Investigations," details examinations by Verizon of 855 security breaches. Ninety of the attacks were found within the ranks of Verizon's own customers, and 765 came from law enforcement agency ... (view more)

Fri
09
Dec
Dennis Faas's picture

AT&T (Still) Ranked Worst Carrier

Are you unhappy with your mobile service? If so, there's a good chance you're an AT&T customer. According to a recent customer satisfaction survey, AT&T once again ranks dead last among all mobile service providers. The survey comes from ... Consumer Reports, which released this latest report on mobile service providers this past Tuesday (December 6). For the second straight year , AT&T came in well behind its major competitors, including Verizon Wireless, Sprint, and T-Mobile. Even worse, AT ... (view more)

Thu
21
Apr
Dennis Faas's picture

Data Breach Stats Have Experts Puzzled

According to a recent report, the number of records compromised by data breaches fell dramatically in 2010. While that makes for welcome news, the number of actual breaches was much, much higher last year than in 2009. The figures come from ... Verizon's business department, which carries out investigations into security breaches as a commercial service. Unlike its figures for 2009, the company included details of some cases provided by the US Secret Service for the first time in 2010. That makes a direct comparison very tricky, though it turns out the overall trends are clear. Three Times More ... (view more)

Fri
08
Oct
Dennis Faas's picture

FCC Investigates $50M Worth of Bogus Phone Charges

Verizon will issue refunds to around 15 million customers after mistakenly charging them for non-existent data use. But the company may wind up paying a bigger price for the error. Phone Users Victims of 'Technical Errors' in Billing In a statement ... attributed to deputy chief counsel Mary Coyne, the company said the mistaken bills were issued over the past several years. It said the customers did not have data plans, but were victims of technical errors, either with phone software sending and receiving "minor" data, or being billed for following web links that shouldn't have incurred data ... (view more)

Fri
24
Sep
Dennis Faas's picture

Verizon Says No Windows Phone 7 until 2011

Verizon has revealed it won't be stocking any handsets running Windows Phone 7 until next year. It means a big dent in Microsoft's plans to firmly establish the new mobile phone operating system this fall. Uncertainty over Windows 7 Phone Launch ... Date Brenda Raney, a spokeswoman for Verizon Wireless, said that not only will the network not carry any handsets when Windows Phone 7 launches, but that it won't have any devices until next year. Although Raney described the two companies' relationship as being solid, Bloomberg reports Verizon plans to support the system and will "probably" release a ... (view more)

Tue
10
Aug
Dennis Faas's picture

Google Conditionally Backs Net Neutrality

Google and Verizon have made a joint proposal for how "net neutrality" should operate. It's a proposal that is as controversial as net neutrality itself. The Principle of Net Neutrality The principle of net neutrality is that all Internet traffic ... should be treated in the same way, with the exception of illegal content. Whether that principle should be upheld is the subject of heated debate. Supporters say the Internet should be treated like a utility (such as telephones, where providers must offer a connection to every home), while opponents favor a purely commercial approach with providers ... (view more)

Mon
14
Dec
Dennis Faas's picture

ISPs Remain Silent on Lucrative Wiretap Business

A barely-noticed letter from Yahoo to the U.S. Marshals Service has revealed surveillance policies that allow the US Justice Department to request wiretaps of its users. The 12-page letter (in PDF format), in response to a Freedom of Information Act ... request, claimed that Yahoo couldn't provide the information on their policies because their pricing scheme would 'shock' customers. (Source: rawstory.com ) A Yahoo lawyer wrote that if the pricing information was disclosed, it would be used to shame Yahoo and other companies and to traumatize their customers. (Source: rawstory.com ) Yahoo: ... (view more)

Tue
28
Apr
Dennis Faas's picture

Cable Firm Sets Speed Record With 101Mbps Broadband

If you have a need for speed, Cablevision could be the broadband firm for you. It's offering subscribers a new U.S. record of 101Mbps: fast enough to download an high definition (HD) movie in less than 10 minutes. The package, known as 'Ultra', will ... launch on May 11 and will cost $99.95 a month. It also allows uploads of 15Mbps and has no monthly limits on either: uploads or downloads. Cablevision is also doubling the speed of its WiFi service, which is available free to subscribers and uses hotspots in various locations across the northeast. (Source: dslreports.com ) Cablevision uses a ... (view more)

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