Articles

Canon is being sued for allegedly blocking multifunction printers from scanning or faxing because the printer ink is empty. The customer bringing the case has asked for class action status. David Leacraft bought an "all-in-one" Pixma device with ... printing, document scanning and faxing features. When his ink ran out, he found the other features no longer worked. According to the lawsuit, multiple posts and replies on an official Canon support site suggest this is by design. One reply from a Canon "Product Expert" read: "The Pixma MG6320 must have all ink tanks installed in the printer and they ... (view more)

Update 2021/10/23 : My service now includes the ability to reveal the location of scammers. This process takes very little time to implement - not 30 days , like other "sextortion expert" services claim! Also note I do not completely rely on this ... method as it can backfire if not used properly. I will explain why further down. As such, it is an extra tool I use in my arsenal - and when used properly, it's worth its weight in gold. Want to know more? Keep reading! -- Infopackets Reader Peter T. writes: " Dear Dennis, I have a friend who recently met someone on Facebook. For sake ... (view more)

Google is giving free USB security keys to around 10,000 users whose accounts are at particular risk. They include politicians and human rights activists. The move follows a targeted campaign linked to Russian hackers to try to trick such users into ... revealing their passwords. The attackers could then not only look for sensitive information in email archives but also use the hijacked accounts to spread misinformation. The USB keys use the two-factor authentication approach , adding an extra level of protection, meaning that simply getting somebody's password wasn't necessarily enough to get ... (view more)

Infopackets Reader Steve G. writes: " Dear Dennis, I just upgraded my PC to Windows 10 and I noticed that Windows Media Player no longer plays DVDs in Windows 10 . In Windows 7 it worked without a problem. I researched this issue and it appears that ... this 'feature' was removed on purpose because newer PCs and laptops do not have DVD players. As such, Microsoft has dropped all support for Windows 10 DVD playback in Windows Media Player. I plan on purchasing a thin ultrabook laptop (with no DVD player) soon. As such, I'd like to convert my DVDs into AVI or MP4 (for example) so I ... (view more)

Google is testing two key changes to it search tools. The idea is to make both searching and Search History tools more useful. The first change is to searches themselves. At the moment, users see a search results page and choose one to click on and ... visit the page in question. If they don't find the page useful, they'll click the back button and look for another possibility in the results list. That can be a little fiddly, particularly on some mobile devices where the back option isn't always easy to use. It also makes it even more annoying when a website (against all good design practices) ... (view more)

Microsoft has announced a range of updates to Skype. It's something of a surprise given the tool has taken a major backseat in recent years. With remote working on the increase since the start of the pandemic and more people making video calls to ... friends and family they couldn't see in person, other services have come to the forefront. In particular Microsoft has put more emphasis on its business videoconference tool Teams, while many home users have switched to Zoom. Some had even speculated Microsoft would ditch Skype altogether. Instead its promising changes both in user functions and ... (view more)

New laws in Europe could mean all phones have to use the same charger plug. It's uncertain if they will take effect but they could force manufacturers to make changes worldwide. The proposal would mean most portable electronic devices sold in ... European Union countries would have to have a USB-C charging port. If manufacturers supplied a charger with a power plug, the connection to the phone could be USB-C or USB-A. The rules would apply to phones, tablets, cameras, portable speakers, headphones and portable game consoles. Specific exemptions would include ear buds, fitness trackers and smart ... (view more)