Articles

Microsoft is adding an extra layer of security to Windows 10: it's blocking malware from tampering with Windows Defender. That's a security tool that's available commercially to businesses but is also built in to Windows 10 without extra cost. ... Tamper Protection tackles a rather cheeky tactic used by some malware creators, namely having the malware access Windows Defender and switch off key features. The idea is to reduce the likelihood of malware being detected in action. The feature has been in testing since April, 2019 and is now ready for a public rollout. Naturally Microsoft is keeping ... (view more)

Infopackets Reader Shelby C. writes: " Dear Dennis, I am in a huge hurry to upgrade my machine to Windows 10 because there won't be any more security updates for Windows 7 in January 2020, when Windows 7 reaches its end of life. I have tried to ... upgrade using the Upgrade Assistant and Windows 10 media, but I keep getting ' SAFE_OS phase error during Replicate_OC operation ' error, whatever that means. Windows 10 simply won't install on my machine! I have looked at articles all over the Internet including one from the Windows Club and none of them work. I really need your help! Can you please ... (view more)

Dear Infopackets Readers, For the past 5+ years I've been writing articles about fake tech support scammers based in India. In fact, I just published an article about "Expert4Help" scam last week. Here's how the scam works: While browsing the ... Internet, you may suddenly receive a full screen "virus warning". The warnings appear even when browsing legitimate websites (Amazon.com, for example). The warnings are often accompanied by a computer-generated voice, which says that the computer is infected and that you must call "Microsoft support" to "fix" the "problem". These warnings are meant to be ... (view more)

Twitter has apologized for using customer security contact details for advertising purposes. Its underwhelming announcing has gone down badly with privacy groups and could have legal consequences. The blunder involved Twitter's advertising services, ... specifically tools called "Tailored Audiences" and "Partner Audiences." It works like this: advertisers upload their own marketing lists of email addresses and phone numbers to Twitter, along with an ad. Twitter then compares the marketing list to its own database of customers. It then shows the ad only to people who appear on ... (view more)

Infopackets Reader Tricia B. writes: " Dear Dennis, I stumbled across your article on PC / Web Network Experts after researching Expert4help.com scam . A few weeks ago I was using my PC when suddenly I received a popup virus alert stating that my PC ... was infected. I called 1-833-257-8555 and spoke to a man with a thick Indian accent . They then connected to my PC remotely and installed some antivirus software to 'fix' the 'problems'. They then wanted me to sign a 3 year contract with them for $898 . I told them 'No,' and that I would pay $350 for a 1 year contract. They kept insisting that I ... (view more)

Researchers say they discovered eight security flaws in the way Android handles voice calls through the Internet. Unlike most such bugs which involve specific apps, these problems were with Android itself. The good news is that the researchers ... reported all of the bugs to Google while carrying out the project and most have now been fixed. However, it does raise concerns about the development and design of the system itself. (Source: github.io ) The researchers looked at the three latest Android versions (7, 8 and 9), specifically addressing the components that allow Voice Over Internet ... (view more)

Microsoft has issued an emergency patch for Internet Explorer. In the most extreme circumstances, a user simply visiting a website could give a hacker complete remote control of a computer. Between Chrome's dominance and Edge becoming the default on ... new Windows machines, Internet Explorer is far from popular and is now used on around 8 percent of desktop computers. However, that still means around a hundred million machines could be affected by this bug. (Source: bbc.co.uk ) It's a sign of how serious the problem is that Microsoft has issued an emergency patch, or as it calls it, an out-of- ... (view more)