Google has been accused of failing to do enough to tackle rip-off ads. The issue involves advertisers who mislead customers into paying for government services that should be free of charge. The accusation comes from the BBC News site and involves a ... series of services such as applying for driving or travel permits. While the official costs vary from country to country, such services often have little or no cost from a government agency. Third party sellers run websites that are vague about their status and then charge users inflated fees to apply on their behalf. Such sites are often legal as ... (view more)
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Microsoft has released an optional Windows 10 update that could solve a recent problem with high CPU usage. Users who haven't had this problem can probably give the update a miss. The update, with the reference KB5001391 is optional as it's a "C ... release". That means it's made up of fixes and features that will roll out in the main update cycle later on but are available now as a preview. The main point of interest in KB5001391 is a fix for a memory problem. Microsoft hasn't made things entirely clear but it appears it's targeted at recent reports of users suddenly seeing their CPU usage ... (view more)
Internet hosting providers will have just one hour to remove terrorist content after a government request under new European laws. It's raised fears some sites may get caught up potentially faulty content filters. The law is a European Union ... regulation that will take effect in Spring 2022. It will automatically apply in all European Union countries and will be based on where a website is hosted rather than where its operators are based. A press release announcing the regulation says it covers any content (both text and audio or video) that will "that incite, solicit or contribute to terrorist ... (view more)
Infopackets Reader Steve J. writes: " Dear Dennis, I'm a certified PC tech and I have a lot of jobs where customers want to upgrade their PC to a new system. As part of the migration process, I convert the client's old physical machine to a virtual ... machine using VMWare Converter. Once that is completed, I copy the virtual machine to the new PC and run it. The virtual machine serves two functions: 1) it's essentially a 'live' backup of the old machine, and 2) users can export their data from the virtual machine (example: bookmarks from a web browser) to the new machine in ways that a regular ... (view more)
Infopackets Reader Peter T. writes: " Dear Dennis, I have a friend who recently met someone on Facebook. For sake of argument I'll refer to my friend as Bob and his romantic interest as Tina. Bob says he received a friend request from Tina two days ... ago and after only 10 minutes of text messaging, things started getting hot and heavy. Tina then asked Bob to go into a video chat; as soon as he entered, Tina was already naked and playing with herself. During the chat, she stopped to message him a few times, though never spoke any words. Each time, she asked Bob to reciprocate by showing his ... (view more)
Infopackets Reader Barbara J. writes: " Dear Dennis, In early March, 2021, my elderly father was browsing the Internet when suddenly a red screen appeared and told him that his computer was infected. Conveniently, the warning message also supplied a ... 1-800 number to speak to Microsoft to 'fix' the issue. My father confirmed that the person he spoke to had a very thick Indian accent . The company that 'fixed' his computer was named Live IP Support and they charged on two separate occasions, totaling $2,700. The checks were withdrawn from his account under a company named Wowser E Services (aka ... (view more)
A campaign group claims Facebook lets users target ads at children based on interests such as smoking, drinking alcohol and gambling. Facebook says it has adequate measures to find and block such ads both before and after publication. The claims ... come from Reset Australia, which says it ran an experiment posing as the fictional "Ozzie News Network." It set up an advertising account on Facebook to see what options were available. In theory, Facebook has an outright ban on advertising adult topics such as alcohol to under 18s. Reset Australia says this failed in two ways: it was able to target ... (view more)
Nearly 30 Android and Roku apps hijacked phones to defraud advertisers. Although users never saw the ads, they may have noticed increased data use and slowed performance. The scammers used the apps distributed in the official Google Play store to ... build up a network of almost a million compromised Android devices. The "PARETO" botnet then used the phones to issue bogus requests to advertisers while making the devices appear to be Smart TV sets. That was particularly appealing to advertisers because of the belief viewers are more likely to pay attention to an ad on a TV screen than on a phone. ... (view more)
Moves by Apple to restrict ad tracking have prompted a war of words with Facebook and a legal battle with advertisers. They both object to changes that require express permission for some tracking. The arguments are over the "identifier for ... advertisers" or IDFA. That's a specific code for each iPhone or iPad which can be used by advertisers to track activity by device users. Until now its been possible to use IDFA with express user consent and then combine it with other data to build up a picture of the individual for targeted advertising. The iOS 14.5 update to the iPhone and iPad operating ... (view more)
Infopackets Reader Steve G. writes: " Dear Dennis, I just upgraded my PC to Windows 10 and I noticed that Windows Media Player no longer plays DVDs in Windows 10 . In Windows 7 it worked without a problem. I researched this issue and it appears that ... this 'feature' was removed on purpose because newer PCs and laptops do not have DVD players. As such, Microsoft has dropped all support for Windows 10 DVD playback in Windows Media Player. I plan on purchasing a thin ultrabook laptop (with no DVD player) soon. As such, I'd like to convert my DVDs into AVI or MP4 (for example) so I ... (view more)
Microsoft is to make it easier to build breaks into videoconferencing schedules. The move is designed to overcome a mismatch between technology "efficiency" and the real world. Automated scheduling tools make sense as a way for businesses to ... efficiently find and arrange times for people to get together. By default, most tools will schedule a meeting for a "round" time period such as 30 or 60 minutes. In an era when the vast majority of meetings were in person, that wasn't necessarily a problem. Back-to-back meetings were rare and even when they happened, meetings would naturally end a few ... (view more)
The Federal Communications Commission (FCC) has urged the public to use its Internet speed testing app. As with Netflix's tool, it's not just for the benefit of users. The FCC Speed Test App, which works for both WiFi and mobile data connections, ... has the usual simple "one-tap" functionality of such tools. By default is measures upload and download speeds plus latency. That's a measure of how quickly data transmission starts, which can be important for services such as online gaming. (Source: theverge.com ) Speed Maps Boosted Users can also switch on settings to measure jitter and packet loss ... (view more)
The Chrome browser is getting a couple of new features that some may find useful. Sharing links and finding previous pages could both get easier. The first feature is already available in Chrome 90, the latest version of the browser for the general ... public. It works on computers, though won't appear on the iOS and Android apps till later. The feature simply lets users create a link that points to a specific location on a page, rather than just containing the URL. The idea is to make is easier to share a link to something specific in a lengthy page. This isn't the same as internal text links ( ... (view more)
Proposed laws in Europe would ban some forms of artificial intelligence while restricting others. But critics say the proposals are too vague to be workable in practice. The proposals, expected to be formally published in the next few weeks, come ... from the European Commission. If approved by the European Parliament they could become a regulation that takes immediate legal effect across all European Union countries. It's not yet clear if and how the rules would extend to businesses in other countries as happens with data protection rules. Under the proposals, only AI used by the military or for ... (view more)
Android phones could soon warn users to stop using their device when walking. The feature will be "entirely optional." The warnings will come in Google's Digital Wellbeing app. Google's rules say all devices running Android 9 ("Pie") or later must ... have some form of Digital Wellbeing app, with many manufacturers choosing to simply install Google's version rather than create their own. The apps, which are optional to use, have so far concentrated on factors such as monitoring screen time and alerting users how long they have spent using their device in different ... (view more)
A court has ruled a grocery store did not violate the Americans with Disabilities Act (ADA) by failing to make its website accessible to blind people. The ruling creates a confused national picture that may well end up in the Supreme Court. The ... current case involves a chain called Winn-Dixie. A blind man brought the case forward after finding three features of the website were incompatible with his screen-reading software: online prescription filling, a store locator and a digital coupon tool. Carlos Gil said this had a discriminatory effect as it meant that visits to physical stores in order ... (view more)
A data leak has exposed the phone numbers of an estimated 500 million Facebook users. The data comes from a breach in 2019, but has just been made public. According to Facebook, the breach was "found and fixed" in 2019, which has raised some ... eyebrows given the company never warned users their details may have been compromised. It argues the data wasn't hacked but rather "scraped" from publicly accessible information through a bug in its feature that lets users find the Facebook accounts of people in their phone contacts. That may not be enough to satisfy data protection officials in several ... (view more)
The upcoming twice-yearly "major" Windows 10 update looks like it lacks any major features. That could be good news for users who have come to fear such updates causing compatibility issues and software bugs. The spring feature update, currently ... codenamed 21H1, is one of the two big updates delivered each year. This time round it's really not that big in terms of content or impact. Arguably the best news is that the installation is not only optional but should be relatively quick and simple. That's because it's mainly an "enablement package" that simply activates code that's already been ... (view more)
The US government plans to spend $100 billion to expand broadband availability in the US. The goal is that all Americans should have access to "affordable" high-speed broadband by 2029. The spending is part of a planned infrastructure bill, so it's ... possible the broadband measures may not survive the legislative process. It's a clear sign that the government views Internet access as a key utility, with the broadband measures coming alongside spending to upgrade water networks and electricity grids. Indeed, a White House explanation directly compares the broadband move to the 1936 Rural ... (view more)
Samsung has claimed its Galaxy S7 handset is not a cellphone. The attempt to take advantage of tax rules failed as a court ruled it most definitely is a phone. The case in South Africa involves the way the country applies import duties to different ... products. The Galaxy S7 was originally in a category simply called "other" in a subcategory of computers. The South African Revenue Service reclassified it last year in the "multi-functional device" category which is where smartphones normally fall. Phone Calls a Secondary Function The reclassification meant Samsung would have to pay more in import ... (view more)
Microsoft has released an optional update for Windows 10. It's arguably only worth installing for users who've suffered the specific glitches it fixes. The update, KB5000842, is available for Windows 10 versions 2004 and 20H2, meaning any machine ... that received either of the two major feature updates from last year. It's an optional update as it contains fixes which will then roll out in next month's automatic update. That means there's still a degree of testing with these fixes, which makes for a bit of a gamble given how often a Microsoft fix for one problem appears to cause another problem ... (view more)
Apple has warned users to check their portable devices to ensure they are up to date. A bug that affects iPhones, iPads and Apple Watches may already be under attack by hackers. The bug affects WebKit, which is the underlying software for Safari and ... any other web browsers which use Apple's operating system iOS. Specifically, it covers the way web content appears and the way browsers keep track of which sites a user has recently visited, allowing features such as the browser back button to work properly. Apple isn't giving many details of exactly how the bug works or could be exploited, which ... (view more)
Infopackets Reader Franco I. writes: " Dear Dennis, Someone is threatening to post a video of me on Facebook . A few weeks ago I was on Omegle (a chat website) and suddenly, a girl sent me a private message. After 30 minutes or so into the ... conversation, things started getting hot and heavy. That's when she requested we move over to Google Hangouts to continue. Once there, we went into video chat and she was already fully unclothed. She then asked me to participate. Not long after that, the video chat ended abruptly and that's when she made threats to ruin my life, my career, and my reputation ... (view more)
Infopackets Reader Shane J. writes: " Dear Dennis, I found your article on Google after researching the Facebook blackmail scam . I desperately need help - I have fallen victim to a similar scam, known as the Google Hangouts Blackmail scam . Two ... days ago I received a friend request from a beautiful woman on Facebook who lives in my city. We started messaging back and forth, and within 20 minutes of the chat, she sent some revealing photos of herself. She then requested we go to Google Hangouts to continue chatting. I then entered into a video chat where she was fully unclothed and touching ... (view more)
YouTube is to automatically detect items in videos and then advertise them for sale. It will also automatically link to other videos covering the same item. The system, titled "Products in this Video", has been in testing as a "small experiment" ... since April last year. YouTube confirmed this week that it is expanding the test so that more people see it. For now it remains a US-only feature. (Source: 9to5google.com ) It works by recognizing specific items in the video. YouTube hasn't explained exactly how this works, but it may involve a combination of on-screen graphics in the video, ... (view more)
A serious shortage of processor chips is affecting the supply chain of computers and other electronic devices. It's caused by a combination of supply and demand changes. The problem has caused not just price rises but a lack of availability. Devices ... as diverse as the latest iPhone model, the PS5 games console and high-tech cars have all been delayed or in short supply. The Guardian reports that the problem is partly down to a backlog caused by chip production factories shutting down for social distancing reasons in the early stages of the pandemic. However, even as that clears, demand is ... (view more)
The Federal Communications Commission (FCC) has fined two telemarketers a record $225 million for unlawful automated "robocalls." The offenders, who used names including JSquared Telecom and Rising Eagle, made around a billion such calls in a ... five-month period. The fine isn't just a record for robocalls, but is also the largest ever issued by the FCC for any reason. (Source: cnbc.com ) The calls claimed to offer health insurance plans from well-known legitimate providers. In fact the calls were made on behalf of several companies, at least one of which has already been sued for its own ... (view more)
What's one of the best one-stop video editing software available for both PC and Mac? Answer: Digiarty's VideoProc! From the makers of WinX DVD Ripper and WinX Video Convert comes VideoProc: a multi-award winning software program that allows you to ... edit, convert, resize and adjust large/4K videos, DVDs, and audio at fully accelerated speed. Update 2021/03/22 : The latest release of VideoProc now includes support for TikTok videos, improved HDR 10 video support, plus DVD support to auto-select language tracks. VideoProc: Features Overview A Simple to use, Powerful Professional Video Editor ... (view more)
Google has added a "Reading List" feature to Chrome that works a little like a second set of bookmarks. The feature may not be for everyone, and with a little effort it can be removed with some tweaking under the hood. The Reading List feature has ... been in the work for some time, originally developed under the name "Read Later", but is now available to all users since the latest Chrome update, version 89. (Source: metro.co.uk ) The idea is to let user differentiate between pages they want to bookmark permanently (such as regularly visited websites) and articles they want to read later on, even ... (view more)
Google will have to go to court to answer claims it misled users by tracking their online activity in a supposed private browsing mode. A judge agreed a lawsuit seeking $5 billion can go ahead with class action status. That status doesn't change ... Google's chances of winning or losing, but could mean much bigger consequences if it does lose. It means anyone meeting set criteria could effectively be treated as a plaintiff, eligible for any financial awards, without having to launch their own case. The case appears largely to come down to whether Google's wording is clear enough, rather than it ... (view more)
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My name is Dennis Faas and I am a senior systems administrator and IT technical analyst specializing in cyber crimes (sextortion / blackmail / tech support scams) with over 20 years experience; I also run this website! If you need technical assistance , I can help. Click here to email me now; optionally, you can review my resume here. You can also read how I can fix your computer over the Internet (also includes user reviews).
My name is Dennis Faas and I am a senior systems administrator and IT technical analyst specializing in cyber crimes (sextortion / blackmail / tech support scams) with over 20 years experience; I also run this website! If you need technical assistance , I can help. Click here to email me now; optionally, you can review my resume here. You can also read how I can fix your computer over the Internet (also includes user reviews).
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