Waze Rolls Out AI-Powered Conversational Reporting

John Lister's picture

Navigation app Waze is now rolling out "Conversational Reporting," a new feature that allows drivers to report road hazards using natural voice commands. This update comes approximately one year after the feature was first announced and aims to create a safer, hands-free reporting experience for its users.

The system is designed to be more intuitive than previous voice command functionalities, which required specific syntax to work correctly. The new feature leverages artificial intelligence to understand conversational language, eliminating the need for drivers to interact with their screens.

A Focus on Driver Safety

The goal of Conversational Reporting is a significant improvement in driver safety. Previously, reporting obstacles, traffic jams, or police activity involved tapping through several on-screen menus, which could divert a driver's attention from the road.

With this new system, a driver can simply state the hazard in their own words, such as "looks like there are cars jammed up ahead." The application's AI then processes the statement and automatically files the appropriate report on the map without requiring any further physical interaction from the user. (Source: tomsguide.com)

Gradual Rollout and User Feedback

The feature is gradually rolling out to users, so it may not appear on all devices immediately. So far, reports indicate the feature is primarily appearing on iPhones in the U.S., with no information yet on when other devices or regions might gain access.

While the feature has been long-awaited, some early users have reported minor bugs, such as media playback not resuming after a voice report is made and overly frequent pop-up notifications. The staggered rollout may be a way to discover these bugs in real world use but fix them before the update goes to all users. (Source: 9to5google.com)

What's Your Opinion?

How often do you currently report hazards while driving? Would a hands-free reporting feature make you more likely to report road conditions? What other voice-activated features would you find useful in a navigation app?

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Comments

doulosg's picture

I currently report hazards to Google Maps and/or Android Auto. I also use Waze from time to time. With Maps or Waze, I press a button on my vehicle "infotainment" screen and select from a menu (or two) of hazards. There are also ways of interacting by voice with the built-in service or with Google/Android Auto. With Waze running, I don't know if my voice would be recognized by the vehicle, by Android Auto, or by Waze, or by all three, or by one as an intermediary to the other.

Suppose I use that phrase, "looks like there are cars jammed up ahead." Am I talking to someone else in the car? A passenger? The driver?! Waze? AA?

And what else is Waze listening to?