PC won't go into hibernation mode with Digital Camera?

Dennis Faas's picture

Infopackets Gazette Reader Linda S. writes:

" Dear Dennis,

My Compaq Presario 7000 computer will not hibernate: I always get a message that says, 'Your computer cannot hibernate or standby because the Intel (R) PC Camera CS110 cannot enter a low power state.' I went to Compaq Communities [online message board], and received a reply which stated that I needed to download and install the BIOS and driver update for the camera to resolve the problem. Since my camera has worked flawlessly for the past 2 years, I assume that I don't need to download another driver? Please Help! "

Side note: "Hibernation vs Standby Mode are very similar and people tend to confuse the differences. Standby basically ... switches the computer to a low power state ... Any contents of memory and unsaved desktop settings are lost. [On the other hand], hibernation mode saves state information by writing a hibernation file which contains the contents of active [RAM] memory. When you turn your PC back on, the state, including which applications are [resumed]." (Source: is-it-true.org)

My Response:

You are definitely on the right track, except that you didn't take the advice of the Compaq Communities, and that is: update your camera BIOS and driver -- even if the camera is working perfectly fine.

Normally you should only receive the message that the computer cannot go into standby mode if the camera is attached to the computer. One very simple solution is to try and unplug the camera from your PC, and try hibernating the PC again to see if the error message goes away.

Flash the motherboard BIOS

If none of the above works, you can also try updating your motherboard BIOS, since the motherboard has much to do with how the PC and devices communicate with one another, especially in hibernation mode.

You may also want to take a peek at this article, which makes mention of an ACPI-Compatibility check for Windows 2000 (which may be similar to XP?).

If still no luck, you can also try and uninstall the camera software, and try hibernate mode with the camera attached and not attached, or, reinstall the camera software, and try hibernate mode with the camera attached and not attached.

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