backup

Mon
29
Dec
Dennis Faas's picture

How to Remove Encryption Virus?

Infopackets Reader 'Frank' writes: " Dear Dennis, I was wondering if I can hire you to fix a laptop with a ransom virus infection. The reason I'm asking is because as soon as the system boots up, the virus is there [with a message stating the ... computer has been locked down]. There is no desktop, meaning I can't open anything. What can I do? " My response: Unfortunately, if you cannot boot into the Windows desktop, then I cannot dial into the laptop to fix it via remote desktop support . The virus you have may be repairable depending on what you're infected with, and whether or not the virus is ... (view more)

Mon
22
Dec
Dennis Faas's picture

Missing Windows DVD? How to Download and Reinstall

Infopackets Reader 'Bob T.' writes: " Dear Dennis, I am trying to reinstall Windows on my computer but I can't seem to find my Windows DVD anywhere. In fact, I'm not even sure if my computer came with an install disc. Should I download Windows from ... a torrent website? Can I use a DVD or USB drive to reinstall Windows? What do you suggest? " My Response: You can download a copy of MS Windows 7, 8, or 10 for free from Microsoft and install it from DVD or USB, though the steps for installing from USB are a little more involved for Windows 7. At the time of writing this ... (view more)

Mon
08
Dec
Dennis Faas's picture

Recovery Disk is Full; Can I Delete Files?

Infopackets Reader 'pthamilton' writes: " Dear Dennis, I have a Dell XPS M1330 laptop computer. I get frequently recurring messages that my D drive (recovery drive) is full. Can I delete files on my recovery drive? Also, if I upgrade to Windows 7 or ... Windows 8, will it stop the 'disk is full' error messages? Thank You. " My Response: In general, it is not recommended that you delete any files from the recovery drive, as it contains disk image files used to restore your system to default configuration when you first purchased the computer. If you downloaded or copied files onto the D drive, you ... (view more)

Mon
24
Nov
Dennis Faas's picture

How to Remove Malware that Keeps Coming Back?

Infopackets Reader Frank P. writes: " Dear Dennis, A friend of mine has a malware (or a virus) on his computer and can't get rid of it. He has tried to download various malware removal utilities online (such as malwarebytes antimalware, etc), but ... his web browser appears to have been hijacked and subsequently, malwarebytes won't download. What can he do to remove the malware? " My Response: Some malware will purposely block websites (such as malwarebytes) to prevent you from downloading and removing the infection. The easiest way to get rid of pervasive malware is to boot ... (view more)

Fri
07
Nov
Dennis Faas's picture

Best Way to Reinstall Windows, User Data, Patches?

Infopackets Reader 'rseal54' writes: " Dear Dennis, I have a 6 year old Gateway computer with Windows Vista operating system and Service Pack 2 installed. I have a question regarding reinstalling Windows; I want to save all my data and installed ... programs to an external hard drive, then do a clean reinstall of the operating system. Is it possible to reinstall Vista with all the latest updates [automatically applied during the reinstall without using Windows Update]? Also, how do I get back all the items that were saved on the external hard drive? " My Response: That's an ... (view more)

Tue
30
Sep
Dennis Faas's picture

How to Create a Windows Rescue CD with Latest Drivers, Updates

Infopackets Reader Ron S. writes: " Dear Dennis, I want to do a clean re-install of Windows 7 Pro. I want the best available information [on which steps I should take during] ... the install sequence of everything, especially [how I should install] ... the motherboard drivers ... What [do you suggest]? " My response: There's plenty of step-by-step guides on the Internet that explain how to install Windows - you simply need to search Google. For the most part, re/installing Windows 7 is as easy as inserting the install media (Windows 7 DVD) into the computer, reboot the machine, ... (view more)

Mon
30
Sep
Dennis Faas's picture

'Ocster Backup 1.89', and 'WinPatrol 28.9.2013.1'

Ocster Backup 1.89 Ocster's freeware version of its popular backup software is designed to automatically back up selected files, folders, and settings. You simply tell the program what it is you want backed up and the software takes care of ... everything for you. http://www.ocster.com WinPatrol 28.9.2013.1 WinPatrol is designed to monitor your system and alert you any time a program makes unwanted changes to your PC settings. This program, which is partly designed to help you detect zero-day attacks, is available for Windows XP, Windows Vista, Windows 7, and Windows 8. http://www.winpatrol.com/ ... (view more)

Fri
13
Jul
Dennis Faas's picture

Windows 8's 'File History' a Better Backup Tool

Microsoft has revealed that its new operating system, Windows 8, will include a new feature that lets users automatically back up their most important files. If the feature works as advertised, the only data lost in a crash will be whatever is ... produced or saved less than one hour before the unfortunate event. Existing versions of Windows already include a back-up tool, called Windows Backup. However, Microsoft says that fewer than five per cent of home users take advantage of this feature. The company also estimates that, including people who use third-party backup tools on their computers, ... (view more)

Tue
17
Apr
Dennis Faas's picture

'Comodo BackUp 4.1.2.28', and 'EaseBackup 7.45'

Comodo BackUp 4.1.2.28 Comodo Backup is a powerful and easy to use desktop application that helps home and business computer users protect their data from damage or loss. The free application offers many innovatative and advanced features. It's ... simple, task-orientated interface allows even novice users to learn the system quickly. Each user also receives 5 GB of secure online storage space, free. http://www.comodo.com EaseBackup 7.45 EaseBackup is easy-to-use backup software that helps protect digital information at home, at work, and on the road. It keeps files and folders secure by storing ... (view more)

Wed
13
Apr
Dennis Faas's picture

'Internet Explorer 10.0 Platform Preview 2.10.1000.16394', and 'Ocster Backup 1.7'

Internet Explorer 10.0 Platform Preview 2.10.1000.16394 The Internet Explorer Platform Preview Guide for Developers provides an early look at the developer features coming to the next version of Internet Explorer (version 10). By using the ... documentation and samples in this guide, web developers and designers can prepare to use these new features. http://www.microsoft.com Ocster Backup 1.7 Ocster Backup: Freeware Windows Edition is a great freeware backup software for Windows that was designed from the start to work fully automatic. You simply specify what you want backed up and when, and let ... (view more)

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