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Mon
23
Nov
Dennis Faas's picture

How to Fix: Reset Outlook, Start Over (New Install)

Infopackets Reader Mike J. writes: " Dear Dennis, Thanks for your article on ' cannot start outlook, cannot open window '. I have a similar problem. I recently had to format my machine and reinstall Windows 10, then reinstall Office 365. I'm now at ... the part where I want to set up my email account with Outlook, but I've made a huge mistake during the setup: I told Outlook that my email address is associated with a Microsoft Exchange server instead of IMAP. Now I can't undo the changes! Here's what's happening: when I try to launch Outlook, it keeps asking for my login credentials repeatedly ... (view more)

Mon
09
Nov
Dennis Faas's picture

How to Fix: Cannot Start Outlook, Cannot Open Window

Infopackets Reader Leona H. writes: " Dear Dennis, I'm trying to upgrade from Outlook 2010 to Outlook 365 and I it takes a long time to start, stating that it 'cannot start outlook, cannot open window' or such. Actually, the full error message is: ' ... Cannot start Microsoft Office Outlook. Cannot open the Outlook Window . The set of folders cannot be opened. The attempt to logon to Microsoft Exchange has failed.' I don't understand how to get around this problem. I currently have Office 2010 and Office 365 installed. It only happens when I launch Outlook 365. Initially when I started Outlook ... (view more)

Thu
30
Jul
John Lister's picture

PayPal Warns: Watch Out for Email Scams

PayPal has released a list of tips for avoiding scam emails. It follows officials in the UK receiving more than a thousand reports of phishing emails in just one day. The reports were about a series of fake emails claming to be from PayPal . They ... followed a familiar format of claiming the recipient's account had been limited because of a violation of the company's Acceptable Use Policy. (Source: countypress.co.uk ) The messages included a link supposedly pointing to PayPal for the user to log in and confirm their identity. In fact the link took the user to a fake page designed to trick them ... (view more)

Tue
14
Jul
John Lister's picture

'Winky Face' Email Takes Control of PCs

An email with a "winky face" for a subject line has helped a malware campaign become one of the most widespread in the world. It's a scam to expand the reach of the Phorpiex botnet which distributes spam and malware from infected machines to others ... online the Internet. According to researchers at security company Check Point, Phorpiex jumped from the 13th most detected malware campaign in May to the number two slot last month. It reports that one in 50 organizations suffered at least one attempted breach from Phorpiex last month. (Source: zdnet.com ) Ransomware, Botnets and Blackmail The ... (view more)

Mon
11
May
John Lister's picture

Microsoft Tackles 'Reply All' Misery

Microsoft wants to stop one of the most annoying parts of email. It's going to try cutting the vicious cycle of the "reply all" message storm. The problem arises when somebody sends a group message to a large number of people and then one of the ... recipients mistakenly (or perhaps worse, deliberately) clicks on "Reply All" rather than simply using "Reply" to address the original sender. Not only does that mean the entire group seeing the reply, but it can quickly spark others to reply, extend a conversation, point out the error, or make a joke. In some cases, the configuration means that all of ... (view more)

Wed
15
Apr
John Lister's picture

Webcam Bitcoin Blackmail Scam Returns

An email scam that aims to exploit embarrassment appears to be back in full effect. The scam involves the recipient getting a message falsely claiming somebody has hacked their computer through an adult website, then accessed their webcam and filmed ... the person enjoying said website. It goes on to claim the hacker has gathered a list of contacts from the user's email and Facebook accounts and threatens to send a copy of the embarrassing video to the person's friends and family. To stop this, the victim must pay the equivalent of $1,900 in the cryptocurrency Bitcoin. Email Allegedly Tracked The ... (view more)

Mon
28
Oct
Dennis Faas's picture

Scammed by Fake Norton Antivirus, Lifelock? Here's What to Do

Infopackets Reader Daniel B. writes: " Dear Dennis, I wanted to pass along this message to let your readers know of a new and incredibly convincing fake Norton email renewal scam involving Norton Antivirus and Lifelock. I received two emails today ... (from two different email addresses) with a special promotion to 'upgrade' my Norton Antivirus and Lifelock with an enticing 67% discount off the retail price. The emails are incredibly convincing, unless of course you are knowledgeable enough to realize it's a scam. If you click on a link to read more or to buy the product, it will lead you to a ... (view more)

Mon
29
Jul
Dennis Faas's picture

Explained: How do I Switch from GoDaddy? (Step-by-Step)

Infopackets Reader Sue P. writes: " Dear Dennis, I stumbled upon your website and read your article about GoDaddy email not syncing with Outlook. I have been dealing with a similar issue - GoDaddy emails are slow to send, and GoDaddy emails are slow ... to deliver. In fact, just about everything with GoDaddy is slow - yet, I'm paying over $300 a year to host my site at GoDaddy. They initially got me to sign up on $5.99 a month promise, but with all the extras I've agreed to, the costs add up quickly! Surely their must be a better choice. I was wondering can you give me a rough idea as to how do I ... (view more)

Thu
28
Mar
John Lister's picture

Google's New Amp Email: Good or Bad?

Google is to make emails more interactive. It's billed as offering "more engaging and actionable email experiences" but might appeal to marketers more than users. It's all to do with the release of what Google calls "AMP for Email." AMP (Accelerated ... Mobile Pages) already exists and is a project designed to have web pages open quickly on mobile devices even if they contain media such as photos or videos. AMP for Email makes it possible to send a document in AMP format, but have it delivered as an email. At its most basic level, that should mean emails will be quicker to load, rather ... (view more)

Thu
06
Dec
John Lister's picture

Quora Site Hacked; Names, Emails and Passwords Stolen

Question site "Quora" has become the latest high-profile hacking victim, with details of more than 100 million users breached. Fortunately, the implications likely won't be as serious as some previous hacks. The site lets users post questions and ... then get answers from other users. A voting system means more helpful answers from its community means the best answers float to the top. Quora says its systems were accessed without authorization and that it discovered the breach on November 30, 2018. It says the exposed information included account information such as name, email address ... (view more)

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