firewall

Mon
18
Jun
Dennis Faas's picture

How to Prevent Ransomware in 2018 - 10 Steps

Infopackets Reader Steve G. writes: " Dear Dennis, I just read your article on How to Fix: Computer / Network Infected with Ransomware (10 Steps) and it was incredibly informative. I hope I never get infected with ransomware! That said, I have seen ... software products and services advertised online claiming they can prevent ransomware, but the information is often obscure. I feel like I am none the wiser. Even searching Google for ' how to prevent ransomware ' points to a very short article on Norton's website, which then links to Norton Antivirus. In your previous article, you said Norton didn ... (view more)

Mon
11
Jun
Dennis Faas's picture

How to Fix: Computer / Network Infected with Ransomware (10 Steps)

Infopackets Reader Robert S. writes: " Dear Dennis, I have a network of computers I use for accounting purposes. Suddenly, many of my desktop icons started appearing to have strange names, such as ... '1HjgN1BdTZE3OIqorcj2E5b6CXIE=gdFae89IWgo0RrVfPbCHt851oogccs.ssimpotashka[at]gmail.com'. When I try to open these files, Windows warns me the file may be malicious. When I look in my Documents folder, I see more files similarly named to the one I just mentioned. Some of my .PDF files won't even open. On the desktop there is a text document that says ' HOW TO DECRYPT YOUR FILES.TXT ' - when I open ... (view more)

Fri
11
May
Dennis Faas's picture

How to: Use a Firewall to Block Full Screen Ads on Android

Infopackets Reader Steve G. writes: " Dear Dennis, Thank you so much for your article on How to Disable Full Screen Popup Ads in Android ! Lately I have been inundated with full screen ads appearing on my smartphone and I have no idea where they are ... coming from. I tried your suggestion in the article, which says to wait for the full screen ad to appear, then press the app button on my phone to see where the ad is coming from. The problem is that these full screen ads don't have a title, so unfortunately I can't tell where the ad is coming from. You also suggested using a firewall but I am not ... (view more)

Fri
27
Apr
Dennis Faas's picture

Scammed by Informatico Experts? Here's What to Do

Have you been scammed by Informatico Experts, Inc for a fake PC support contract? You're not the only one. Infopackets Reader 'Ulrica' writes: " Dear Dennis, I have been in contact with Informatico Experts Inc ( Live PC Experts ) since last November ... and have paid them a grand total of almost $12,000 (up until recently). They claimed my PC has been hacked and have installed Firewalls and Antivirus service over the last few months. They keep calling me all the time and want to gain access to my computer. They told me my computer was being used to commit crimes and that I needed to get it fixed ... (view more)

Mon
05
Mar
Dennis Faas's picture

Explained: Do I Need Norton Identity Protection and Similar Services?

Infopackets Reader Marjie H. writes: " Dear Dennis, I just received an email offer from Norton Security asking if I would like to enroll in the Norton Identity Protection. In order to do so, the form says I need to provide my social insurance ... number. The protection being offered is free, so long as I renew my Norton Antivirus subscription. From what I understand, this service includes protection against personal credit, credit cards, bank, social insurance number (SSI), etc. My question is - with all this information they are asking for, what is the possibility they could be hacked and all my ... (view more)

Fri
29
Sep
Dennis Faas's picture

How to Fix: Disable Full Screen Popup Ads in Android

Infopackets Reader Richard A. writes: " Dear Dennis, I am so glad I found your website! I have a major problem with my Samsung S6 Edge (with Android Marshmallow). Recently I started receiving full screen pop up advertisements on my phone - these ads ... are appearing even when my phone is idle! At first they appeared every few days but now these full screen advertisements are popping up every few hours. I have NO idea where they are coming from. I searched google for 'block popup ads android' and came across an article suggesting it is possible to disable notifications from apps by adjusting the ... (view more)

Mon
20
Mar
Dennis Faas's picture

Explained: Do I need a Third Party Firewall?

Continuing on with last week's article, David L. writes: " Thanks for your help in identifying the culprit that was causing random Blue Screens of Death ( BAD_POOL_CALLER ) on both mine and my wife's system. Question: I have been using ZoneAlarm for ... many years and it has been good to me. If I decide to stick with the Windows Firewall per your recommendation - what happens if hackers find an exploit in the Windows Firewall that allows them into my system? Yes, ZoneAlarm has caused my Blue Screens of Death (BSOD) and it costs money upfront (versus the Windows Firewall which is free) - but why ... (view more)

Fri
17
Mar
Dennis Faas's picture

How to Fix: BAD_POOL_CALLER Blue Screen of Death

Infopackets Reader David L. writes: " Dear Dennis, I have a VERY perplexing problem! My wife and I are trying to publish a book online a website (CreateSpace.com) - unfortunately, both her system and my system are crashing with blue screens of death ... (BSOD) error: BAD_POOL_CALLER. I am using Mozilla Firefox on my machine, and she is using Edge. I've called Microsoft and talked to their support for over 4 hours but they were unable to help - and in fact, my system is operating even worse than before! You've done work for me in the past and I need to have you connect to my system and tell me ... (view more)

Fri
06
May
Dennis Faas's picture

How to Fix: Can't Resolve Windows Server 2012 Host Name (Remote Desktop)

Infopackets Reader Giovani S. writes: " Dear Dennis, I happened to stumble across your website the other day -- very informative! I am using Windows 10 as my main PC, but I also installed Windows Server 2012 as a virtual machine. I am trying to ... connect to the Windows Server 2012 via Remote Desktop, however, the the UNC path of the Windows Server (\\server2012r2) will not resolve when I try and access it. I have googled this question a million times with a million different 'solutions', but I can't seem to find the answer. The only way I can connect to the Windows Server 2012 using remote ... (view more)

Mon
14
Oct
Dennis Faas's picture

'Daphne 1.54', and 'Windows Firewall Control 4.0.2.4'

Daphne 1.54 This small system tray application allows you to control, debug, and -- if necessary -- kill processes running in the Windows operating system. It's a handy alternative to the Windows task manager that allows you to quickly and easily ... terminate a process. http://www.drk.com Windows Firewall Control 4.0.2.4 This handy little application extends the functionality of Microsoft's Windows Firewall. It gives you quicker access to Windows Firewall's most popular options. It runs in the system tray, making it quick and easy to access from the desktop. http://www.binisoft.org/ This ... (view more)

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