Dennis Faas's picture

Best Anti Ransomware Software Free - 5 Steps

Infopackets Reader Kevin L. writes: " Dear Dennis, I have been researching the best anti ransomware software for 2018 and came across your website. I was wondering if you had any recommendations? While searching for the best anti ransomware software ... (free), many websites have their own opinion on what anti ransomware software is the best, but most require a paid subscription. What is your opinion on the best anti ransomware software for PCs? " My response: I've answered this question in depth before (in a round about way) with my guide on How to Prevent Ransomware in 2018 - 10 Steps . This ... (view more)

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How to Prevent Ransomware in 2018 - 10 Steps

Infopackets Reader Steve G. writes: " Dear Dennis, I just read your article on How to Fix: Computer / Network Infected with Ransomware (10 Steps) and it was incredibly informative. I hope I never get infected with ransomware! That said, I have seen ... software products and services advertised online claiming they can prevent ransomware, but the information is often obscure. I feel like I am none the wiser. Even searching Google for ' how to prevent ransomware ' points to a very short article on Norton's website, which then links to Norton Antivirus. In your previous article, you said Norton didn ... (view more)

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How to Fix: Remove JSCoinMiner Browser Malware (Step By Step)

Infopackets Reader Bob S. writes: " Dear Dennis, Thanks for the article on Browser Cryptomining scams . I have a related problem. I use Firefox browser and Norton keeps telling me that I'm infected with ' JSCoinminer ' for every single web page I ... visit - for example,, and even! I have tried to remove the infection using Norton, Malwarebytes and also Norton's 'Power Eraser' but the infection persists. The error message reads: Norton blocked an attack by: Web Attack: JSCoinminer Website / An intrusion attempt by was blocked ... Web ... (view more)

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How to Fix: Remove CPX, SVCVMX and CT.EXE Malware (SmartService Rootkit)

Infopackets Reader Priscilla writes: " Dear Dennis, I am running Windows 10 and my computer seems to be infected with a rootkit from what I read online. In Task Manager's Startup , I have the following programs running: cpx.exe , svcvmx.exe , and ... ct.exe . I have tried to disabled these from startup but I get 'Access denied'. I have tried to download Malwarebytes Antimalware to scan the computer but the setup file simply won't run. I have tried downloading other antivirus programs but Edge reports that the file is corrupt. I have tried resetting Windows 10 but it fails and tells me I cannot ... (view more)

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How to Remove Malware that Keeps Coming Back?

Infopackets Reader Frank P. writes: " Dear Dennis, A friend of mine has a malware (or a virus) on his computer and can't get rid of it. He has tried to download various malware removal utilities online (such as malwarebytes antimalware, etc), but ... his web browser appears to have been hijacked and subsequently, malwarebytes won't download. What can he do to remove the malware? " My Response: Some malware will purposely block websites (such as malwarebytes) to prevent you from downloading and removing the infection. The easiest way to get rid of pervasive malware is to boot ... (view more)

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'NoClone Free Edition' and 'Malwarebytes Anti-Malware'

NoClone Free Edition Easily locate and erase duplicate documents, similar files or duplicate Outlook messages. Features: true Byte-to-byte comparison (not by CRC), search duplicate file contents regardless of file name, search duplicate ... files, file portions, file name, simple fuzzy match, smart deletion: select files by size / date / version, (etc), save search session, export result list (CSV format), search any type of files, jpg, mp3, mpeg, (etc), search up to 100,000 files and more, preview images: jpg, gif, bmp, wmf, tif, png etc, search over local PC and network, delete or move ... (view more)

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