microsoft

Tue
08
Oct
John Lister's picture

Latest Win10 Update Breaks Printing, Crashes Explorer

The latest Windows 10 update is designed to fix problems with printers. Instead it seems to be causing more problems. The update in question is Microsoft patch KB4524147 , which is marked as a "critical" update for those users running Windows 10 ... version 1903. It addresses an Internet Explorer scripting engine security vulnerability (CVE-2019-1367) . Another highlight of this update is a fix for "an intermittent issue with the print spooler service that may cause print jobs to fail." Unfortunately some users report quite the opposite has happened with regard to their printers. Since ... (view more)

Fri
04
Oct
Dennis Faas's picture

Scammed by Expert4help.com? Here's What to Do

Infopackets Reader Tricia B. writes: " Dear Dennis, I stumbled across your article on PC / Web Network Experts after researching Expert4help.com scam . A few weeks ago I was using my PC when suddenly I received a popup virus alert stating that my PC ... was infected. I called 1-833-257-8555 and spoke to a man with a thick Indian accent . They then connected to my PC remotely and installed some antivirus software to 'fix' the 'problems'. They then wanted me to sign a 3 year contract with them for $898 . I told them 'No,' and that I would pay $350 for a 1 year contract. They kept insisting that I ... (view more)

Thu
26
Sep
John Lister's picture

Latest Internet Explorer Bug a Massive Risk

Microsoft has issued an emergency patch for Internet Explorer. In the most extreme circumstances, a user simply visiting a website could give a hacker complete remote control of a computer. Between Chrome's dominance and Edge becoming the default on ... new Windows machines, Internet Explorer is far from popular and is now used on around 8 percent of desktop computers. However, that still means around a hundred million machines could be affected by this bug. (Source: bbc.co.uk ) It's a sign of how serious the problem is that Microsoft has issued an emergency patch, or as it calls it, an out-of- ... (view more)

Tue
17
Sep
John Lister's picture

Latest Win10 Update May Break Internet Connectivity

Users have highlighted two more problems with the latest Windows 10 Update, released September 10, 2019. It's messed up sound for some users, while others can no longer get online. For those keeping track, the problems are with the Windows 10 update ... KB4515384 , which has already given some users a broken Windows search tool and others a mysterious red or orange hue to their screen. Ironically, that update was designed partly to fix problems with a previous update ( KB4512941 ) which broke the Windows Search for some users, and also caused constant high processor demand for others. One of the ... (view more)

Thu
12
Sep
John Lister's picture

Win10 Update Breaks Start Menu, Causes Orange Screen

It's becoming something of a pattern that Microsoft issues a Windows 10 Update that causes a problem , then issues a follow-up that fixes it, but then introduces new problems. And it's happened again. Just last week Microsoft issued an update ( ... KB4512941 ) that fixed problems in the Windows 10 May 2019 Update (version 1903), but introduced new bugs with some users finding the Windows search tool didn't work at all, or their processors were under constant strain. Microsoft has since release a new bug fix (KB4515384) for the previous bug fix, but users are reporting new problems. At the time of ... (view more)

Thu
05
Sep
John Lister's picture

Microsoft Backtracks on Disabling Adobe Flash

Microsoft has changed its mind about phasing out support for Adobe Flash, which is used to help web browsers view multimedia. Both Internet Explorer and the current edition of Edge browsers will continue to support the technology by default until ... the end of 2020, in contrast to other browsers. Adobe says it's ditching Flash at the end of next year, largely because it's become redundant with website designers now preferring to create multimedia and interactive elements in HTML 5, rather than with Flash. HTML 5 works in modern browsers without the need for plug-ins like Flash. Chrome and ... (view more)

Tue
13
Aug
Dennis Faas's picture

Scammed by Quick PC Experts? Here's What to Do

Infopackets Reader Jeanie G. writes: " Dear Dennis, I believe I have been scammed by Quick PC Experts ( quickpcexpert.com ). I was using my web browser and suddenly a virus warning appeared on my screen, stating that I needed to call Microsoft ... certified support at 1-855-724-2570 . There was no way for me to close the virus alert window. I was very frightened and so I called the 1-800 number. The person I spoke to had a very thick Indian accent . Quick PC Expert then confirmed that my computer was infected, and that's when I let them remotely connect to my PC. They installed a firewall and ... (view more)

Thu
08
Aug
John Lister's picture

'Contractors' Listen to Live Skype Calls

Microsoft contractors listen to some Skype calls to check the accuracy of translations, a whistleblower has revealed. Although Microsoft says it meets privacy laws, critics say its terms and conditions don't clearly warn users about this. The human ... listening takes place on some calls that use Skype's "automatic" real-time translation service. Until now, most users have assumed that the translation is done entirely by a combination of speech recognition and artificial intelligence to work out the context of a sentence and find the correct translations. While that's largely the case, a ... (view more)

Wed
07
Aug
John Lister's picture

Tech Giants Could Face Massive Fines

A proposed law would dramatically increase maximum fines that can be imposed on companies that break monopoly rules. Tech firms would be among the most likely to be affected in the admittedly unlikely event the law was enacted. The proposed bill ... would be known as the Monopolization Deterrence Act of 2019. It's designed to change the current system by which the maximum penalty for violating the main US antitrust law, the Sherman Act, is $10 million. That applies regardless of the size of the company or companies involved. Critics say such penalties are little deterrent to major companies, ... (view more)

Fri
12
Jul
Dennis Faas's picture

Explained: Does Microsoft Send Virus Alerts?

Infopackets Reader Jamil S. writes: " Dear Dennis, Lately I have been inundated with Microsoft virus alerts in my web browser claiming that my PC is infected and to call a 1-800 number to fix the problem. There is no way to dismiss the window. The ... Microsoft virus alerts appear suddenly and without warning, even if I'm on Amazon.com (for example). Sometimes the alerts have a very loud verbal pronouncement of a virus and insist that I call the number on the screen. Does Microsoft send virus alerts? Or is this fake? I have scanned my PC and it says no viruses. What gives? " My response: Does ... (view more)

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