outlook

Mon
23
Nov
Dennis Faas's picture

How to Fix: Reset Outlook, Start Over (New Install)

Infopackets Reader Mike J. writes: " Dear Dennis, Thanks for your article on ' cannot start outlook, cannot open window '. I have a similar problem. I recently had to format my machine and reinstall Windows 10, then reinstall Office 365. I'm now at ... the part where I want to set up my email account with Outlook, but I've made a huge mistake during the setup: I told Outlook that my email address is associated with a Microsoft Exchange server instead of IMAP. Now I can't undo the changes! Here's what's happening: when I try to launch Outlook, it keeps asking for my login credentials repeatedly ... (view more)

Mon
09
Nov
Dennis Faas's picture

How to Fix: Cannot Start Outlook, Cannot Open Window

Infopackets Reader Leona H. writes: " Dear Dennis, I'm trying to upgrade from Outlook 2010 to Outlook 365 and I it takes a long time to start, stating that it 'cannot start outlook, cannot open window' or such. Actually, the full error message is: ' ... Cannot start Microsoft Office Outlook. Cannot open the Outlook Window . The set of folders cannot be opened. The attempt to logon to Microsoft Exchange has failed.' I don't understand how to get around this problem. I currently have Office 2010 and Office 365 installed. It only happens when I launch Outlook 365. Initially when I started Outlook ... (view more)

Fri
09
Mar
Dennis Faas's picture

Explained: How to Send and Receive Encrypted Emails (Easily!)

Infopackets Reader Tom G. writes: " Dear Dennis, I am trying to send encrypted email to a friend using MS Outlook . To do so, I purchased a digital certificate from Comodo, then imported the certificate into Outlook. I could send my friend digitally ... signed messages which he could read and reply to. He could send me digitally signed and encrypted messages, which I could read and reply to. However, I could not generate an encrypted message; I could only reply to his. I could not create an encrypted message from scratch. When attempting to initiate an encrypted message, I was told ' Microsoft ... (view more)

Mon
06
Nov
Dennis Faas's picture

How to Fix: Combine PST Files - Free (Outlook 2007, 2010, 2013, 2016)

Infopackets Reader Pat C. writes: " Dear Dennis, I have been using Microsoft Outlook for a number of years as it is my go-to email client. Every so often I need to reinstall Windows for various reasons; when this happens I have to reinstall Outlook ... and create a new Outlook .PST file, which stores my Outlook data including emails and calendar. The problem is that I have 8 .PST files from each time I've had to reinstall Windows over the years, as Outlook simply - will not - allow you to continue using the same .PST file from where you last left off. From what I can tell, each time the .PST file ... (view more)

Fri
07
Jul
Dennis Faas's picture

How to Fix: Outlook Cannot Send or Receive Emails

Infopackets Reader Felix S. writes: " Dear Dennis, I recently upgraded from Windows 7 to Windows 10, and now my Outlook won't send or receive email. Every time I try and check for email, I get a 'Cannot send or receive 8004010F' error. I've searched ... the Microsoft website on how to fix this issue but the instructions are absolutely horrible and did not solve my problem. I was wondering if you can help me fix the 'cannot send or receive' error 8004010F? I am willing to pay for your help! Much appreciated! " My response: I asked Felix if he would like me to connect to his system using my remote ... (view more)

Fri
12
May
Dennis Faas's picture

How to Fix: Can't Click Links in Outlook: 'Operation cancelled due to restrictions' Error

Infopackets Reader 'Roger' writes: " Dear Dennis, I am using Windows 10 and my email client is Outlook 2010. Last week my computer updated itself using Windows Updates, and ever since then I can't click links in my emails in Outlook. Every time I ... try to click a link, I get an error message that says 'This operation has been cancelled due to restrictions in effect on this computer.' I have searched Google on how to fix this error but I can't seem to figure it out. Can you help? " My response: I don't use Outlook so I asked Roger if he would like me to connect to his system using my remote ... (view more)

Fri
21
Apr
Dennis Faas's picture

How to Fix: Windows Mail: 'Your Outlook account settings are out of date' Error

Infopackets Reader Marion L. writes: " Dear Dennis, I am using Windows Mail with Windows 10, and all the sudden I have been getting an error that says 'Your Outlook account settings are out of date' near the top of the screen. I have the option to ... 'Fix Account' or 'Dismiss'. If I click the 'Dismiss' option, I can't receive any emails, then within a few minutes I'll receive the same error that 'Your Outlook account settings are out of date'. If I click 'Fix Account' it tells me 'Something went wrong. We're sorry, but we weren't able to do that', and it gives me an error code 0x80070003. I have ... (view more)

Wed
27
Jul
John Lister's picture

MS Word Gets New Research, Editor and Style Features

Microsoft has announced several new features for its Office applications. They include a new research tool and improved spell check facilities in MS Word. The new features will be rolled out automatically to users of the online Office 365, rather ... than having users download and install the updates or upgrade to a new edition. (Source: office.com ) Microsoft Word has two major changes, dubbed Researcher and Editor. The Researcher tool is for exploring online information without leaving the document editing window, while the Editor tool enhances and simplifies spell check and grammar. Tool Only ... (view more)

Thu
18
Feb
John Lister's picture

Outlook Web Email Gets Overhaul

Microsoft has started rolling out a revamped Outlook.com, its email web portal. The service now includes a variety of tools, including some from other companies, designed to make email easier and more productive. Outlook.com takes Microsoft's ... existing email software and turns it into a web service, meaning that you can get your messages by visiting a website in a browser rather than the traditional (if now seen as outdated) method of using a separate application. Filtering And Searching Improved Among the key features is "Clutter." It's Microsoft's take on a filter for ... (view more)

Fri
25
Dec
Dennis Faas's picture

How to Fix: Cannot Attach Files to Reply in Outlook 2016

Infopackets Reader Steven B. writes: " Dear Dennis, I have a small issue, and hope you have some insight. I am using Outlook 2016; when I respond to an email, I can no longer attach a file to my email reply. This seems to have happened all the ... sudden, whereas previously it worked without any problems. I have tried to drag and drop a file into the email, and have also clicked on the Attach File icon (paper clip) button without any luck. The strange thing is that this issue only affects my email replies - but not when I compose a new email. I have searched online the Internet but can't find ... (view more)

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