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Dennis Faas's picture

Explained: Do I Need Norton Identity Protection and Similar Services?

Infopackets Reader Marjie H. writes: " Dear Dennis, I just received an email offer from Norton Security asking if I would like to enroll in the Norton Identity Protection. In order to do so, the form says I need to provide my social insurance ... number. The protection being offered is free, so long as I renew my Norton Antivirus subscription. From what I understand, this service includes protection against personal credit, credit cards, bank, social insurance number (SSI), etc. My question is - with all this information they are asking for, what is the possibility they could be hacked and all my ... (view more)

Dennis Faas's picture

Explained: When to Encrypt your Hard Drive, and When not to

Infopackets Reader Scott writes: " Dear Dennis, I'm thinking of turning on disk encryption for my Windows 10 computer. I've never done this before. Is there anything to be concerned about or to be aware of? " My response: This is a good question. ... The truth of the matter is that if you encrypt your entire C drive using Windows BitLocker or a third party utility, it's going to slow your system down quite a bit. The reason for this is because every single file written to the drive must be encrypted, and then decrypted when read - including your operating system files. Constantly encrypting and ... (view more)

Dennis Faas's picture

Surveillance Software: record chat logs and more?, Part 2

Infopackets Reader Kevin C. writes: " Dear Dennis, I just read your article on Guardian Monitor 8.0 . I checked the Washington Post article that you included in your review and read the comparison of Guardian Monitor versus the other surveillance ... programs ... but none mentioned the possibility that an outsider (hacker) could access your PC and obtain the data captured by the surveillance software -- and possibly obtaining passwords, account numbers, etc. Should this be a concern? " My response: Excellent question. As I previously discussed, Guardian Monitor records key strokes ... (view more)

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