quick pc experts

Dennis Faas's picture

Scammed by Quick PC Experts? Here's What to Do

Infopackets Reader Jeanie G. writes: " Dear Dennis, I believe I have been scammed by Quick PC Experts ( quickpcexpert.com ). I was using my web browser and suddenly a virus warning appeared on my screen, stating that I needed to call Microsoft ... certified support at 1-855-724-2570 . There was no way for me to close the virus alert window. I was very frightened and so I called the 1-800 number. The person I spoke to had a very thick Indian accent . Quick PC Expert then confirmed that my computer was infected, and that's when I let them remotely connect to my PC. They installed a firewall and ... (view more)

Dennis Faas's picture

Explained: Does Microsoft Send Virus Alerts?

Infopackets Reader Jamil S. writes: " Dear Dennis, Lately I have been inundated with Microsoft virus alerts in my web browser claiming that my PC is infected and to call a 1-800 number to fix the problem. There is no way to dismiss the window. The ... Microsoft virus alerts appear suddenly and without warning, even if I'm on Amazon.com (for example). Sometimes the alerts have a very loud verbal pronouncement of a virus and insist that I call the number on the screen. Does Microsoft send virus alerts? Or is this fake? I have scanned my PC and it says no viruses. What gives? " My response: Does ... (view more)

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