services

Fri
06
Mar
Dennis Faas's picture

How to Fix: Disable CompatTelRunner.exe (High CPU, Disk Usage)

Infopackets Reader Sharon S. writes: " Dear Dennis, I just purchased a used Acer laptop with Windows 10 on it. The system is slow and Task Manager shows 100% disk usage by CompatTelRunner.exe . Also CompatTelRunner.exe causes high CPU usage . I ... searched Google on how to disable CompatTelRunner.exe or delete CompatTelRunner.exe but can't seem to find a straight answer. Can you help? " My response: I asked Sharon if she would like me to have a closer look at the issue using my remote desktop support service , and she agreed. Below I will discuss my findings. How to Fix: Disable CompatTelRunner. ... (view more)

Wed
15
Jan
Dennis Faas's picture

How to use Smart DNS to Access Geo-Restricted Content

Have you ever tried to watch a trending online video, only to find that it's not available in your region? A Smart DNS proxy is a solution can help. Here's how it works: A Smart DNS proxy can be used to unblock geo-restricted content from around the ... world. It does this by collecting data related to your geographical location and re-routing it through a computer server located in a region where access to the blocked content is permitted. They do this by changing your Domain Name System (DNS) settings so that the websites you visit think you're in a location where you are permitted to access ... (view more)

Tue
17
Dec
John Lister's picture

Pirate Jailed for 'All-in-one' Movie Streaming Site

An illegal streaming service offering more than a hundred thousand television episodes and ten thousand movies with no restrictions on device or location has been closed down. That's because the two men operating it have both pleaded guilty to ... copyright infringement. iStreamItAll was a subscription service that - had it been legal - would arguably have been the best value on the market, offering a bigger range than four leading legal services combined. Indeed, its chief Darryl Polo actively marketed it to customers of Netflix, Amazon Prime and similar services as a better option with a wider ... (view more)

Fri
16
Nov
Dennis Faas's picture

How to Fix: ChkDsk Volume Bitmap, Shadow Copy Error

Infopackets Reader Paul D. writes: " Dear Dennis, I have an external drive I use for backups. The other day I went to restore from backup but it aborted, stating the backup was corrupt. I have since run chkdsk (check disk) on the external drive and ... chkdsk reported that ' The Volume Bitmap is incorrect ' and to 'run chkdsk /scan to find the problems and queue them for repair.' I did that, but chkdsk says ' The shadow copy provider had an error ... A snapshot error occured while scanning this drive .' I have searched the Internet for an answer to this problem but can't figure out how to get ... (view more)

Fri
31
Aug
Dennis Faas's picture

Explained: VPN vs Proxy; What's the Difference?

Infopackets Reader Bill K. writes: " Dear Dennis, Thanks for your excellent and concise explanations regarding VPNs (virtual private networks). I read with interest the latest article, ' Difference Between VPN Server and VPN (Service) ' and also ' ... Do I need a VPN? Are VPNs Safe for Online Banking? '. I was wondering if you could explain the difference between a VPN vs Proxy ? Which one is better? Can I use a Proxy with bit torrent or browsing the web anonymously? " My response: In this case, the term "proxy" refers to a "proxy server", which is a special use server online the Internet that is ... (view more)

Fri
13
Jul
Dennis Faas's picture

How to Fix: Computer Name Won't Resolve on Network (April Update)

Infopackets Reader Steve J. writes: " Dear Dennis, Last week two of my systems (one a PC, the other a laptop) upgraded to Windows 10 version 1803, otherwise known as the 'April Creators Update' version of Windows 10. Ever since then, I can't access ... my laptop from my PC, though my PC can see the laptop. If I try and access either one directly, Windows 10 says it can't find the computer. Also my remote desktop protocol (RDP) no longer works. Researching ' network unc path april creators update broken ' in Google reveals that this is an incredibly widespread issue. Can you please help? " My ... (view more)

Thu
10
May
John Lister's picture

YouTube Deletes Videos Promoting Cheating

YouTube has removed hundred of videos which included promotions for essay-writing services. The company says it breaches its rules but the video presenters say they weren't given enough warning. The case doesn't involve ads placed via YouTube itself ... that are shown to viewers before popular videos, or display ads shown on the site. Instead the 'ads' were part of the videos themselves. 700 Million Views For Promotions A BBC investigation found that more than 250 people who produce popular YouTube videos had broken off in the middle of a clip to promote EduBirdie, a Ukraine-based service which ... (view more)

Mon
12
Feb
Dennis Faas's picture

How to Fix: OpenVPN Remote Desktop Not Working (Suddenly)

Infopackets Reader Paul P. writes: " Dear Dennis, I've been using OpenVPN, coupled with Microsoft's Remote Desktop Protocol (RDP) to connect my laptop to my home PC when I'm on the road. It's worked great for a while now, however, suddenly remote ... desktop has stopped working and I can't connect to my PC anymore. The strange thing is that OpenVPN seems to complete the connection, so I am not sure why my RDP won't work any more. Can you help? " My response: I asked Paul if he would like me to connect to his laptop using my remote desktop service in order to investigate the problem further, and ... (view more)

Wed
07
Feb
Dennis Faas's picture

Myths About VPNs

Myths About VPNs Are you being tracked online? Can you use the Internet without restrictions? Do you need a VPN? There are a lot of myths about whether VPNs are truly needed; below we'll look at some common myths versus facts. Myth 1: The average ... person does not need a VPN Incorrect. Internet censorship is increasing, while the list of blocked websites is growing. If you start using a free vpn service now, you can: avoid monitoring of your activity in the Internet; access blocked websites (such as torrent trackers); access foreign websites and services that are inaccessible in your ... (view more)

Wed
22
Nov
John Lister's picture

Website User Tracking 'A Major Security Risk'

More than 400 leading websites could be compromising user security by collecting everything the user types - whether or not the user is aware. A Princeton University study also found the collected information was not always adequately protected and ... anonymized. The problem highlighted by the study was the use of third-party tools that website owners can use to find out more about how people navigate their site. These tools often track precisely where the user moves a mouse cursor along with information they type in, even if they then delete it. In principle these "session replay" tools can be ... (view more)

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