update

Infopackets Reader Scott W. writes: " Dear Dennis, Dennis, I have not been able to update Google Chrome for about a year. If I click Help -> About, it says it's up to date, but it's not. Sometimes I get an error message that says: 'An error ... occurred while checking for updates: The installer encountered error 106. (error code 7: 0x80040902: 106 -- system level).' I have no idea what that means. I tried uninstalling Chrome but Windows 10 says 'You do not have sufficient access to uninstall Chrome'. What is going on here? I would like to hire you to fix this vexing issue because my business ... (view more)

Verizon has picked a creative way of making owners of the Galaxy Note 7 return the potentially dangerous handset. It's going to reroute outgoing voice calls and make users speak to its staff instead. It's the latest in a series of attempts to make ... sure all of the handsets are returned to Samsung. The company formally recalled the phone after multiple reports of overheating and even catching fire, something that's widely thought to be related to the battery design. Users Holding Out on Returns An original program asking owners to return the handset and offering a full refund had ... (view more)

Microsoft has started public testing on the next major update for Windows 10. Many of the new features are for the Edge browser, but tweaks to security and usability are also on the way. The changes are now available to members of the Windows ... Insider program that allows users to act as guinea pigs and try out new features and fixes, albeit with the risk that not everything will always work perfectly. It appears the new features will be rolled out to the general in the spring as part of a major update. Initially it appeared that update, codenamed "Creators Update" or "Creative ... (view more)

Samsung is to remotely block the controversial Galaxy Note 7 phone from recharging. It's an attempt to persuade users who've hung on to the potentially-exploding handset to return the device for a refund. The phone was officially recalled by Samsung ... after reports of handsets overheating and causing burns, and in some cases catching fire. While Samsung is yet to release an official report into the causes of the problem, independent analysis suggests the phone's thin design put too much stress on the battery . To date, around 93 percent of the Note 7's sold to the public have ... (view more)

Microsoft has confirmed some Windows 10 computers may freeze up after the latest update. It says starting in Safe mode is one way to get round the problem while a permanent fix is developed. The problem comes with the Windows 10 "Anniversary Update" ... (Build 14393.51), which is the recently-released biggest set of changes since Windows 10 was released. In previous editions of Windows, this significant update might be considered the equivalent of a Service Pack. According to Microsoft, the Anniversary Update problem only affects computers with a specific set-up, namely that the ... (view more)

Microsoft's attempts to get all users running Windows 10 has taken yet another step further. It's now rolling out a sneaky way of getting users to "consent" to the update. As we've previously covered, Windows 10 is now classed as a "Recommended ... update" which means it will download and attempt to install on all Windows computers where the user hasn't actively changed the update settings from their default. After that reclassification, some users started seeing a pop-up message saying that Windows 10 was ready to install and the scheduled upgrade time. The ... (view more)

Microsoft has unveiled some of the features for the next major update to Windows 10. Among the biggest surprise is better support for the world of Linux. The new features and tweaks will come in an update that's been codenamed Windows 10 Redstone. ... It's expected some time this summer and is planned to be the biggest update yet. Microsoft has likened Redstone to the level of change that came with Windows 8.1, though thankfully this time it will be less about undoing changes in the initial release that went down badly. Cortana & Action Center Overhauled The most visible changes for ... (view more)

Owners of older Kindle eReaders have been warned to update their devices today or temporarily lose Internet connectivity. The loss won't be irreversible, but will cause added hassle. The issue affects all Kindle eReader models released before 2013. ... That includes the Keyboard, Touch and DX versions, along with the 5th generation and earlier of both the standard Kindle and Paperwhite editions. (Source: amazon.com ) The only unaffected models are those released from 2013 onwards, specifically the Paperwhite 6th and 7th generation, the 7th generation standard Kindle and the Voyage model. The ... (view more)

Microsoft has confirmed the latest Windows 10 update has messed up Word 2016 for some users. Fixing the mistake is possible but somewhat complicated. The problem comes with the latest cumulative update to the system, known as Windows 10 Cumulative ... Update KB3124200, released December 17, 2015. The component update that's causing the problem accidentally renames a file during the update, which then causes macros, autotext entries, and styles to no longer load. Autocomplete Among The Messed-Up Features The file in question (normal.dotm) stores all the template information for Microsoft Word 2016 ... (view more)

Microsoft's latest change to the way it pushes users to upgrade to Windows 10 has been described as a "confusing new low." It's now using an on-screen message that appears to trick users into believing they must install the new operating system. The ... change is to the 'Get Windows 10' notification. That's the small white Windows logo that has appeared in the bottom right of the screen for most users of Windows 7 and 8.1 since a system update earlier in the year. Clicking on the logo brings up some promotional material for Windows 10 and a link to download the new operating ... (view more)