Infopackets Reader Suzanne S. writes: " Dear Dennis, I just purchased a new Windows 10 PC and I would like to move my Thunderbird emails over to my new computer and new user account. I've looked in the 'Tools' menu of Thunderbird for an 'export' ... feature of some kind - hoping to export my user data for re-import on the new machine - but, there does not appear to be such an option. Can you help? " My response: Moving Thunderbird to a new computer or user account is fairly easy to do using Thunderbird's built in "Profile Manager". All you need to do is copy the Thunderbird user data ... (view more)

Infopackets Reader Neil S. writes: " Dear Dennis, I am trying to access a mapped network drive via an administrative command prompt in Windows 10, but I keep receiving the error that 'The system cannot find the drive specified.' The strange thing is ... that if I run a regular command prompt, I can access the mapped network drive. I am trying to write a batch script to perform maintenance on the network drive, and I need administrative access to be able to do it. Can you help? " My response: I have run into this problem a number of times. There are two ways to get around this issue: one is to try ... (view more)

Microsoft says most users should hold off getting the next major Windows update until it's automatically installed. The unusual warning is because of some specific hardware compatibility problems that Microsoft is ironing out. The update has been ... dubbed the 'Creators Update' and is the second major update Microsoft has issued for Windows 10, though it has been making minor changes and additions since the system was released. Some but not all users have already received it as an automatic update. That's because Microsoft is deliberately rolling it out in stages and initially ... (view more)

The man behind Wikipedia is to launch a news service based around the goals of being factual and neutral. Wikitribune will combine elements of Wikipedia and traditional news reporting. Jimmy Wales says the key to the site is that it will neither ... charge a subscription fee nor chase advertising. With the majority of ad revenues based on page views, Wales believes the the big problem now is that reporters deliberately skimp on accuracy for the sake of sensationalism, or provoke readers with inflammatory headlines as they "chase clicks," which in turn creates more page views. (Source: ... (view more)

Uber has denied it continued tracking users even after the app was removed from phones. Apple boss Tim Cook reportedly threatened to ban the app from iPhones if it used such practices. The New York Times made the claim in a lengthy profile of Uber ... boss Travis Kalanick, the man behind the company which brings passengers and drivers together via a smartphone app, without the need to hail a cab in the street or phone to book one. According to the report, Cook called Kalanick in for a meeting after discovering Uber had altered its code to hide the fact that it was "secretly identifying and ... (view more)

Infopackets Reader Marion L. writes: " Dear Dennis, I've been using my Yahoo email with Windows Mail for quite a while, but now it keeps telling me 'Your Yahoo account settings are out of date' near the top of the screen. The options 'Fix Account' ... or 'Dismiss' don't work. If I click 'Fix Account' it says 'Something went wrong. We're sorry but we weren't able to do that. Error code: 80070422'. I cannot send or receive emails using my Yahoo account. Can you please help? " My response: As I mentioned in last week's post, the ' Your account settings are out of date ' is a very generic error ... (view more)

Infopackets Reader Marion L. writes: " Dear Dennis, I am using Windows Mail with Windows 10, and all the sudden I have been getting an error that says 'Your Outlook account settings are out of date' near the top of the screen. I have the option to ... 'Fix Account' or 'Dismiss'. If I click the 'Dismiss' option, I can't receive any emails, then within a few minutes I'll receive the same error that 'Your Outlook account settings are out of date'. If I click 'Fix Account' it tells me 'Something went wrong. We're sorry, but we weren't able to do that', and it gives me an error code 0x80070003. I have ... (view more)

A proposed class action lawsuit accuses Bose of selling personal data about customers who use its wireless headphones. But the claims are unconfirmed and the argument may be somewhat overstated. Customer Kyle Zak made the complaint about Bose ... Connect, an app for iPhones and Android devices. The app isn't mandatory to use, but is designed to make it easier to switch between different headsets and speakers on a Bluetooth connection without needing to repeatedly pair and unpair the devices. Podcast Choices Could Be Revealing According to the lawsuit, Bose uses the app to collect details of ... (view more)

Facebook has admitted it needs to do more to monitor content after a video of a murder was on the site for just over two hours. Shockingly, it took more than 100 minutes for a user to report the video to Facebook. The video was one of three produced ... by the killer, Steve Stephens, who later took his own life while being pursued by police. Stephens posted a video to Facebook saying he planned to commit murder. Two minutes later he posted another video showing his killing of 74-year-old Robert Godwin. Shortly after that Stephens used Facebook's live broadcast feature to both confess to the ... (view more)

Microsoft says it's patched most of the recently revealed security flaws said to have been used by the National Security Agency (NSA) for spying. But the incident is a reminder not to rely on unsupported editions of Windows such as Windows XP and ... Vista. Windows Vista officially reached its end of extended support April 11, 2017 . A group calling itself "Shadow Brokers" is trying to auction what it says is a set of tools that the NSA were using for surveillance by taking advantage of security failings in widely used software. While that's a bold claim - particularly as it means ... (view more)