Infopackets Reader Judy G. writes: " Dear Dennis, I'm running Windows 7. Throughout the day, I often receive a message from Windows that says: 'Windows has detected your computer's performance is slow ... To improve performance, try changing the ... color scheme to Windows 7 Basic.' I click the option to 'Keep the current color scheme, and don't show this message again', but the error message 'Windows has detected your computer's performance is slow...' returns about 5 minutes later. I don't understand why this message appears, and I can't stop it from reappearing! It's incredibly annoying! Can ... (view more)

Infopackets Reader Steve F. writes: " Dear Dennis, I will be upgrading my computer to the new AMD Ryzen 1700 CPU (which has 8 cores and 16 threads!) at a fraction of the price of Intel CPUs. I have searched online but I can't seem to find the answer ... - can you please tell me: after I install the new motherboard and CPU, can I continue to use my existing Windows installation or do I need to install Windows again? Also is my Windows 10 license still valid or do I need to purchase Windows 10 for my new motherboard and CPU? " My response: Short answer: It depends on the type of Windows you own and ... (view more)

Burger King has cheekily used a Google gadget to advertise its products. But the way it did so is pretty risky and could easily backfire. The stunt came in a television advert that contained a command for Google's Home device. That's a voice ... activated speaker that lets the user ask questions, control home devices, set alarms and other useful (and sometimes purely trivial) activities. While similar technology exists on many Android phones, those are usually set to recognize and respond only to the user's voice, including listening out for the trigger phrase "Okay Google" ... (view more)

Motion sensors in smartphones could give away your lock code to hackers according to new research. But practical limitations mean related attacks might have to be specifically targeted. Researchers at Newcastle University explored the idea that ... tools such as accelerometers, gyroscopes, compasses and GPS chips in phones could reveal more detail than users realize. The tools are used for a variety of functions such as location tracking, fitness tracking and gesture control such as a user turning a phone face down to instantly switch it to "do not disturb" mode. Their theory was that ... (view more)

New York and Los Angeles cops may be among the first to use a hybrid electric car that is specifically designed for police pursuits. The Ford Police Responder Hybrid Sedan (pic) aims to meet the twin needs of police vehicles: an occasional ... high-speed pursuit mixed in with a whole load of waiting around. A hybrid car uses both an ordinary gas engine and an electric motor. The balance of the two varies between models but one common set-up is to use the electricity when the car is starting up or driving at low speeds, where the electricity is the more efficient option. Another common feature is ... (view more)

Infopackets Reader Steve P. writes: " Dear Dennis, I am trying to convert my Macrium Reflect disk image backup into a virtual machine by using the 'Macrium ImgtoVHD' utility. The problem is that ImgtoVHD aborts every time, telling me ' The vhd file ... could not be created or written to '. The backup I'm trying to convert is from an old machine which died and I really need to get this working so I can export data from a program. Can you please help? " My response: I have had this problem before and the solution (in a nutshell) is to create a blank virtual machine, then restore the backup onto the ... (view more)

Infopackets Reader Rachel P. writes: " Dear Dennis, As per your recommendation, I have installed Malwarebytes Antimalware Free on my system and I do a full system scan every 30 days or so. Today I tried to launch Malwarebytes Antimalware Free ... ("MBAM") and it gives me an error, stating that it is 'Unable to start' and 'Unable to connect to service' , with an option to click 'OK' and nothing else. I don't know how to fix this. Can you please help? " My response: I have run across this issue a few times with my clients, but resolving it is not always the same. I asked Rachel if she would like me ... (view more)

Amazon is to refund up to $70 million of in-app purchases made by children without their parents' permission. It follows a hearing where a court previously agreed that the way Amazon's purchasing system worked was inherently unfair. The case was ... brought by the Federal Trade Commission (FCC) back in 2014 , and relates to so-called "freemium" apps on the Kindle Fire and some other Android devices. The word freemium is a portmanteau for "free" and "premium" and is often used to describe an app that would normally cost money, but instead includes ads or an ... (view more)

A Swiss man is being sued for defamation for "liking" Facebook posts. But the court case looks set to concentrate on the individuals involved, rather than the technological principle. "The Local," a English-language Swiss news site, reports that the ... man had clicked the "like" button beside eight different posts by a range of animal rights groups. Each of the posts accused another man involved in the animal rights movement of anti-Semitism and racism. (Source: thelocal.ch ) It's an intriguing legal point as technically the man being sued for libel has not ... (view more)

Facebook has joined a host of tech companies and non-profit groups to launch a $14 million project to fight fake news. The News Integrity Initiative's aim is to help people "make informed judgments about the news they read and share online." The ... project will be run by the Graduate School of Journalism at the City University of New York (CUNY). As well as Facebook, it's backed by Firefox developer Mozilla, online ad company AppNexus and journalism investment group, the John S. and James L. Knight Foundation, among others. The main activity will be holding events at a range of ... (view more)