Mon
03
Jul
Dennis Faas's picture

How to Fix: Laptop Plugged in, Not Charging (New Laptop)

Infopackets Reader Susan M. writes: " Dear Dennis, I recently bought a new laptop that came with Windows 10 pre-installed. Last week, I received a Windows 10 update and now my battery keeps draining - even with the power plugged in! This doesn't ... make any sense to me; also my laptop is brand new! The balloon over the battery icon is reading '93% available (plugged in, not charging)'. I looked on the Internet to see if I could figure out what was causing this, and there are a lot of people having the same issue. Do you know why my laptop won't charge and how I can fix the 'plugged in, not ... (view more)

Fri
30
Jun
Dennis Faas's picture

How to Fix: 3 Ways to Keep Emails Private When You're Away from the PC

Infopackets Reader "Sundeep" writes: " Dear Dennis, I am using Windows 10 and my email is always open and accessible. I want to be able to log out of my emails so no one else can see them. How can I make it so that my email is kept private, so no ... one else can see it on my computer when I'm away from the machine? " My response: If you don't want your emails accessible whenever you are signed in, there are a few options. Lock the machine or sign out when it is not being used. If you lock the machine, everything on the desktop will remain where it is until you sign back in. If you log out, ... (view more)

Thu
29
Jun
John Lister's picture

Google Fined $2.7 Billion for Rigging Search Results

Google has been fined $2.7 billion for unfairly favoring its own shopping services in search results. It's also got 90 days to stop the practice. The decision comes from the European Commission, the body that oversees competition law in 28 European ... countries. At the end of an investigation that started back in 2010, it now says Google did breach antitrust rules. The case relates to shopping comparison services, which let users see prices from multiple retailers. When people search Google for a particular product, the list of results will often include links to the relevant pages on such ... (view more)

Wed
28
Jun
John Lister's picture

Windows Bug Exploited Again by Ransomware

Businesses around the world are reporting computer problems that appear to be another rapidly-spreading ransomware attack. It appears likely to be exploiting the same Windows flaw as the recent WannaCry attack. Details were still emerging at the ... time of writing, but high profile businesses including drug giant Merck, a British advertising agency and a Danish shipping company are known to have been compromised. Ukraine's government network also appears to have been hit. (Source: nytimes.com ) File Index Compromised As with WannaCry, the malware appears to be designed to lock up and encrypt ... (view more)

Tue
27
Jun
John Lister's picture

Google to Stop Scanning Emails for Advertising Purposes

Google is to stop scanning Gmail messages for advertising purposes. The move was driven largely by a need to satisfy business customers. The company announced that "Consumer Gmail content will not be used or scanned for any ads personalization after ... this change." A company spokesman said this would bring the consumer service into line with the G Suite service for businesses. Business Users 'Put Off' By Scanning Diane Greene said that although business customers "have never had their messages scanned for use in advertising, many potential customers were nonetheless put ... (view more)

Mon
26
Jun
Dennis Faas's picture

How to Fix: Remove Update_Windows.exe / Update.exe Virus (100% CPU Usage)

Infopackets Reader Mike B. writes: " Dear Dennis, I run a Windows Server 2003 box that has been fine until two days ago. Now, my CPU usage is 100% with multiple 'Update_Windows.exe' processes running. I've deleted the Update_Windows.exe tasks in ... Task Manager, but it keeps propagating. I did a virus scan, but it did not find anything; Malwarebytes antimalware also is not reporting anything. Prior to the infection, I installed the emergency May 2017 update to avoid the Windows SMB exploit / WannaCry ransomware infection . I understand Windows Server 2003 is no longer supported by Microsoft and ... (view more)

Fri
23
Jun
Dennis Faas's picture

Say Goodbye to the Roboform Toolbar in Firefox. Here's why

Infopackets Reader Dan L. writes: " Dear Dennis, I imagine that you might soon be hearing from your users about Roboform having suddenly lost its toolbar feature in FireFox. If not, here's the answer: starting with the recently issued Roboform ... 8.3.7, the RoboForm extension will no longer include a full static toolbar above the content pane of Firefox . Instead, you get a button with a message that reads ("Click this button to show RoboForm commands") with a vertical menu, similar to how Roboform works in Chrome. I found an article at RoboForm that explains the changes - and it seems that ... (view more)

Thu
22
Jun
John Lister's picture

Online Politics Riddled with 'Bots' Perpetuating Fake News

Political discussion on social media is often driven and manipulated by automated "bots," a university department claims. The word "bots" is a short form for "robot," and refers to online activity carried out using an automated program. The Oxford ... Internet Institute says it studied events in nine countries and found the bots played a role in every case. However, social media groups have questioned such studies saying they are often based on flawed research methods. The study looked at activity on Facebook and Twitter among users in Brazil, Canada, China, Germany ... (view more)

Wed
21
Jun
John Lister's picture

Report: Tesla Autopilot Crash Driver Ignored Warnings

A man killed when his semi-autonomous Tesla car crashed ignored multiple warnings issued by the vehicle, newly-released documents show. The papers also suggest subsequent changes to the way the car's Autopilot feature works should prevent a repeat ... of the incident. Tesla's Autopilot feature is a brand name that covers a technology that's often classed as being "driver assistance," rather than strictly self-driving. The features in question covered a cruise control that kept the car at a constant speed while taking account of nearby vehicles, and an auto-steer function that ... (view more)

Tue
20
Jun
John Lister's picture

Youtube: Humans + AI to Combat Terror, Hate Videos

Google says it will use a combination of artificial intelligence and human expertise to combat online videos promoting hatred and terrorism. It's also going to tackle videos that follow the letter but not the spirit of its rules and will ... intentionally promote videos that can counter terrorist recruitment. The four steps are part of what Google and YouTube calls an ongoing program to enforce the principle that "there should be no place for terrorist content on our services." Step one is to improve the way Google's systems automatically spot videos that promote terrorism and ... (view more)

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