backup

Fri
28
Sep
Dennis Faas's picture

8 Ways to Protect Your Backups from Ransomware

Infopackets Reader Bob S. writes: " Dear Dennis, ... [I run an accounting firm and was recently hit with a ransomware attack which encrypted over 70,000 of my files . I nearly lost everything, though I was finally able to overcome this and recover ... my data through your help] ... What I need is a comprehensive backup solution that will allow me to automate my backups - which means having the backup drive attached to my system 24/7 - yet, the backup drive must be protected such that ransomware cannot spread to the drive and encrypt my backup data. If that were to happen, my backups would be ... (view more)

Thu
02
Aug
John Lister's picture

Gov't Staff Revert to Typewriters After Ransomware Attack

Staff of a local government in Alaska have switched to typewriters after a ransomware attack crippled their computer network. Officials are currently rebuilding the system from scratch. The attack hit Matanuska-Susitna Borough, which covers the ... region just north of Anchorage. The problems began on July 24, though officials believe the malware may have been on the system for several weeks before activating. IT staff spotted the ransomware attack thanks to antivirus software , but had to start manually removing some of the more sophisticated elements. They also reset all passwords as a security ... (view more)

Mon
30
Jul
Dennis Faas's picture

Best Anti Ransomware Software Free - 5 Steps

Infopackets Reader Kevin L. writes: " Dear Dennis, I have been researching the best anti ransomware software for 2018 and came across your website. I was wondering if you had any recommendations? While searching for the best anti ransomware software ... (free), many websites have their own opinion on what anti ransomware software is the best, but most require a paid subscription. What is your opinion on the best anti ransomware software for PCs? " My response: I've answered this question in depth before (in a round about way) with my guide on How to Prevent Ransomware in 2018 - 10 Steps . This ... (view more)

Mon
18
Jun
Dennis Faas's picture

How to Prevent Ransomware in 2018 - 10 Steps

Infopackets Reader Steve G. writes: " Dear Dennis, I just read your article on How to Fix: Computer / Network Infected with Ransomware (10 Steps) and it was incredibly informative. I hope I never get infected with ransomware! That said, I have seen ... software products and services advertised online claiming they can prevent ransomware, but the information is often obscure. I feel like I am none the wiser. Even searching Google for ' how to prevent ransomware ' points to a very short article on Norton's website, which then links to Norton Antivirus. In your previous article, you said Norton didn ... (view more)

Mon
11
Jun
Dennis Faas's picture

How to Fix: Computer / Network Infected with Ransomware (10 Steps)

Infopackets Reader Robert S. writes: " Dear Dennis, I have a network of computers I use for accounting purposes. Suddenly, many of my desktop icons started appearing to have strange names, such as ... '1HjgN1BdTZE3OIqorcj2E5b6CXIE=gdFae89IWgo0RrVfPbCHt851oogccs.ssimpotashka[at]gmail.com'. When I try to open these files, Windows warns me the file may be malicious. When I look in my Documents folder, I see more files similarly named to the one I just mentioned. Some of my .PDF files won't even open. On the desktop there is a text document that says ' HOW TO DECRYPT YOUR FILES.TXT ' - when I open ... (view more)

Mon
04
Dec
Dennis Faas's picture

How to Fix: Gracefully Close Thunderbird using Batch Script

Infopackets Reader Steve T. writes: " Dear Dennis, I am trying to backup my Mozilla Thunderbird emails using an automated backup schedule. The problem is that Thunderbird is always running on my computer and there does not seem to be a way to ... gracefully close the program so that the backup can start. Without closing the Thunderbird before the backup, I run the risk of having corrupt backups due to files being in use. Can you please tell me if there is a way that I can gracefully close Thunderbird (without terminating the process unexpectedly) so that I can complete my automated backups? " My ... (view more)

Fri
13
Oct
Dennis Faas's picture

How to Fix: Windows Cannot be Installed: the Selected Disk is GPT / MBR

Infopackets Reader Sarah H. writes: " Dear Dennis, A few days ago, my PC got stuck updating Windows 10 (for over 30 minutes), so I pulled the power cord out. After that, Windows wouldn't boot to the desktop. It would give me blue screen of death ... (BSOD), then reboot, then BSOD, ad infinitum. I knew it was stuck in a reboot loop, so I decided to install Windows 10 again. During the Windows 10 setup, it asks me to select where to install Windows. I selected the C drive, but I get an error message that says: ' Windows cannot be installed to this disk. The selected disk is of the GPT partition ... (view more)

Fri
03
Mar
Dennis Faas's picture

How to Fix: Windows 10 Installed Twice (32 bit and 64 bit)

Infopackets Reader Gros C. writes: " Dear Dennis, By mistake I installed both Windows 10 64 bit and Windows 32 bit on my machine. Both installations reside on separate partitions. I want to keep the Windows 10 64 bit, but the problem is that I don't ... know how to safely remove the Windows 10 32 bit from my machine. Can you give me a bit of advice on how to remote Windows 10 32 bit? " My response: This can be very, very tricky, as how to remove Windows 10 32 bit (or even the 64 bit version) on a separate partition depends on which installation of Windows contains the master boot record. For ... (view more)

Fri
20
Jan
Dennis Faas's picture

Explained: if I Reset Windows 10, What Happens?

Infopackets Reader Gene R. writes: " Dear Dennis, I installed Windows 10 when it first became available as a free upgrade, back in August 2015. However, since then my PC has been acting very erratic - as such, I have decided I would like to reset ... it. My question is: if I reset Windows 10 what happens? As far as I recall there is a hard drive partition on my system for resetting the PC - will I still get Windows 10 or will I get Windows 7? What does system restore do? " My response: This is a very frequently asked question, though your question in particular deal with three completely separate ... (view more)

Fri
12
Aug
Dennis Faas's picture

How to: Properly Prep, then Force Install Windows 10 Anniversary Update

Infopackets Reader Bryan B. writes: " Dear Dennis, I've read on a few websites that Windows 10 Anniversary Update was released on August 2nd (2016), yet when I check for Windows Updates on my machine, it says I'm up to date. I've also tried to ... upgrade to the Windows 10 Anniversary Update by downloading 'Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3176929)' from the Windows Update catalog site, but the Windows Update Standalone Installer simply tells me that 'This update is not applicable to your computer.' How can I get the Windows 10 Anniversary Update to install ... (view more)

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