backup

Mon
21
Sep
Dennis Faas's picture

7 Ways to Repair or 'Factory Reset' Windows 10

Infopackets Reader Gail N. writes: " Dear Dennis, I have two HP laptops: one that came with Windows 7 and the other with Windows 8. I have already upgraded both laptops to Windows 10 using the 'get Windows 10 app' via the desktop. My question is: ... what happens if Windows 10 fails and I need to factory restore my laptop? Will I get back Windows 10 or will it reload the original operating system (Windows 7 or 8)? I ask because both my HP laptops have a 'factory restore' partition which I can access by pressing F11 on my keyboard during bootup. Also, is there any way to fix my laptop without ... (view more)

Mon
24
Aug
Dennis Faas's picture

How to Fix: Windows Update Using an In-Place Upgrade

Infopackets Reader Gail C. writes: " Dear Dennis, I have Windows 7 and am trying to use Windows Update to update my system, but I keep receiving the Windows Update error 80070490. I have not been able to download updates for over 3 months now. I ... would really like to upgrade to Windows 10, but I can't because my Windows Update isn't up to date, thus preventing Windows 10 from downloading. Every time I run the Windows Update, it starts to download something, then fails at the same spot with error code 80070490. It is driving me crazy. Can you help? " My Response: Windows Update error 80070490 ... (view more)

Mon
17
Aug
Dennis Faas's picture

How to Upgrade from Windows 10 32-bit to 64-bit

Infopackets Reader 'Tom' writes: " Dear Dennis, I recently upgraded my computer from Windows 8.1 32-bit to Windows 10 32-bit. This past weekend I purchased Windows 10 64-bit because I want to upgrade from Windows 10 32-bit. For the upgrade, I ... understand I will have to do a complete reinstall. That said, each time I put the Windows 10 DVD in my system and I run the setup.exe (via my desktop), it says 'This app can't run on your PC'. How do I perform the upgrade to Windows 10 64-bit? " My response: Before I answer the question, there are a few things I need to get ... (view more)

Fri
14
Aug
Dennis Faas's picture

How to Remove Windows.old and $Windows.BT Folders in Windows 10

Infopackets Reader Gilles S. writes: " Dear Dennis, I just installed Windows 10 and got it configured and working 100% the way I like it. I took your advice and purchased Acronis True Image and made a backup of my Windows 7 system before upgrading ... to Windows 10. While browsing my C drive I noticed I have a Windows.old and a $WINDOWS.~BT folder. I read online that when I install Windows 10, it also keeps my previous operating system (Windows 7) on my hard drive in case I need to roll back. Since I already have the Windows 7 backup made, I don't need two copies and would like to remove the ... (view more)

Tue
02
Jun
John Lister's picture

Confirmed: Windows 10 Due July 29; Plus Upgrade Paths

Microsoft has confirmed Windows 10 will be available July 29, 2015. It's also advising those who wish to take the plunge to Windows 10 do some prep work before installing the new operating system. The date is a minor surprise as, more often than ... not, previous Windows editions came out in the fall. Fall release dates are usually meant to target people buying new PCs for the new academic year, or for the Christmas shopping season. That may be less relevant, however, as Windows 10 is a free upgrade. Windows 10 Upgrade Paths The upgrade process should be relatively simple, starting with the ... (view more)

Fri
29
May
Dennis Faas's picture

Why does my C Drive Keep Filling Up? - Explained

Infopackets Reader 'Old Techo from Oz' writes: " Dear Dennis, I have consistently noticed on 3 of my Windows 7 PCs that the C drive appears to bloat over time with 'low space' warnings constantly ... For example, Windows Explorer reports my C drive ... full with 78 gigabytes of data and only 6 gigabytes free. I knew this had to be wrong ... The only solution I have found is to make a disk image backup of my hard drive partition (using Acronis True Image , for example), and then restore the disk image later on. After the image is restored, Windows now reports correct free space available of 37 ... (view more)

Fri
15
May
Dennis Faas's picture

How to 'Test Restore' Acronis True Image Backup

Infopackets Reader Richard W. writes: " Dear Dennis, I took your advice and purchased Acronis True Image to backup my computer's hard drive (using disk image backups). My question is: how can I be sure the disk image backups are not corrupt and will ... properly restore, if and when I need to do a restore? What is the best way to do a test restore of a disk image backup? " My response: You are not the only person to ask me how to restore a disk image backup -- and it's an excellent question to ask. The simple answer is that you need to run through the entire process of a restore ... (view more)

Wed
06
May
John Lister's picture

New Malware Erases Entire Hard Drive Upon Detection

Tech giant Cisco has warned that a new strain of malware is designed to render a Windows computer virtually useless if it's discovered by security software - effectively executing a boobytrap payload that eventually destroys all user data on the ... hard drive. Cisco says that Rombertik has "multiple layers of obfuscation and anti-analysis functionality" meaning that it is hard to discover and hard to examine. It's able to hide itself from both static and dynamic analysis, which respectively scan a computer's files and its currently active applications. (Source: cisco.com ) ... (view more)

Mon
27
Apr
Dennis Faas's picture

How to Selectively Disable USB Ports (Save Power)

Infopackets Reader Bob C. writes: " Dear Dennis, I just read your CryptoPrevent Review in regard to the CryptoLocker virus. Good job! You are so right with your comment 'If you do become infected [with CryptoLocker], the only 100% fail safe way to ... undo the damage is to restore your files from a backup -- but only if you backed up your files in the first place.' I have a question regarding my USB hard drive which I use for backups. Can you recommend a program that will allow me to disable and enable USB ports that my USB hard drive is plugged into, but still allow my USB keyboard, mouse and ... (view more)

Mon
20
Apr
Dennis Faas's picture

CryptoPrevent Review: Does it Prevent CryptoLocker?

Infopackets Reader Tina M. writes: " Dear Dennis, Regarding CryptoLocker , can you tell me if the software program CryptoPrevent can actually remove CryptoLocker and other ransomware infections? In other words, does CryptoPrevent actually work? Or ... is there a better way to prevent and remove CryptoLocker if I get infected? " My response: Similar to antivirus, CryptoPrevent is software that helps to prevent CryptoLocker and similar ransomware infections. It does not remove the infection if you become infected. If you do become infected, the only 100% fail safe way to undo the damage ... (view more)

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