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Mon
11
May
John Lister's picture

Microsoft Tackles 'Reply All' Misery

Microsoft wants to stop one of the most annoying parts of email. It's going to try cutting the vicious cycle of the "reply all" message storm. The problem arises when somebody sends a group message to a large number of people and then one of the ... recipients mistakenly (or perhaps worse, deliberately) clicks on "Reply All" rather than simply using "Reply" to address the original sender. Not only does that mean the entire group seeing the reply, but it can quickly spark others to reply, extend a conversation, point out the error, or make a joke. In some cases, the configuration means that all of ... (view more)

Wed
15
Apr
John Lister's picture

Webcam Bitcoin Blackmail Scam Returns

An email scam that aims to exploit embarrassment appears to be back in full effect. The scam involves the recipient getting a message falsely claiming somebody has hacked their computer through an adult website, then accessed their webcam and filmed ... the person enjoying said website. It goes on to claim the hacker has gathered a list of contacts from the user's email and Facebook accounts and threatens to send a copy of the embarrassing video to the person's friends and family. To stop this, the victim must pay the equivalent of $1,900 in the cryptocurrency Bitcoin. Email Allegedly Tracked The ... (view more)

Mon
28
Oct
Dennis Faas's picture

Scammed by Fake Norton Antivirus, Lifelock? Here's What to Do

Infopackets Reader Daniel B. writes: " Dear Dennis, I wanted to pass along this message to let your readers know of a new and incredibly convincing fake Norton email renewal scam involving Norton Antivirus and Lifelock. I received two emails today ... (from two different email addresses) with a special promotion to 'upgrade' my Norton Antivirus and Lifelock with an enticing 67% discount off the retail price. The emails are incredibly convincing, unless of course you are knowledgeable enough to realize it's a scam. If you click on a link to read more or to buy the product, it will lead you to a ... (view more)

Mon
29
Jul
Dennis Faas's picture

Explained: How do I Switch from GoDaddy? (Step-by-Step)

Infopackets Reader Sue P. writes: " Dear Dennis, I stumbled upon your website and read your article about GoDaddy email not syncing with Outlook. I have been dealing with a similar issue - GoDaddy emails are slow to send, and GoDaddy emails are slow ... to deliver. In fact, just about everything with GoDaddy is slow - yet, I'm paying over $300 a year to host my site at GoDaddy. They initially got me to sign up on $5.99 a month promise, but with all the extras I've agreed to, the costs add up quickly! Surely their must be a better choice. I was wondering can you give me a rough idea as to how do I ... (view more)

Thu
28
Mar
John Lister's picture

Google's New Amp Email: Good or Bad?

Google is to make emails more interactive. It's billed as offering "more engaging and actionable email experiences" but might appeal to marketers more than users. It's all to do with the release of what Google calls "AMP for Email." AMP (Accelerated ... Mobile Pages) already exists and is a project designed to have web pages open quickly on mobile devices even if they contain media such as photos or videos. AMP for Email makes it possible to send a document in AMP format, but have it delivered as an email. At its most basic level, that should mean emails will be quicker to load, rather ... (view more)

Thu
06
Dec
John Lister's picture

Quora Site Hacked; Names, Emails and Passwords Stolen

Question site "Quora" has become the latest high-profile hacking victim, with details of more than 100 million users breached. Fortunately, the implications likely won't be as serious as some previous hacks. The site lets users post questions and ... then get answers from other users. A voting system means more helpful answers from its community means the best answers float to the top. Quora says its systems were accessed without authorization and that it discovered the breach on November 30, 2018. It says the exposed information included account information such as name, email address ... (view more)

Fri
09
Nov
Dennis Faas's picture

How to Fix: Hackers Hacked My Phone, Demand Bitcoin (Scam)

Infopackets Reader Nathan J. writes: " Dear Dennis, I recently received an email stating that hackers have hacked my phone. As proof of their hack, they gave me the last 2 digits of my phone number. They claim to have uploaded spying software on my ... phone and have supposedly 'caught me' visiting raunchy websites. To keep this quiet, they are demanding bitcoin payment of $800 USD. How can they hack my phone like this? Can they hack my PC too? Should I be worried? " My response: This is yet another version of the same scam that is currently going around the Internet. Related: How to Fix: Hackers ... (view more)

Wed
24
Oct
John Lister's picture

Home Gadget Promises More Secure Email

A new gadget is designed to keep emails "totally secure and private." It comes with a big financial and convenience cost, however. Helm is promoted as an alternative to web-based email such as Gmail. It's based on the idea that such services pose a ... risk because they could be hacked or the providers forced by a court to hand over messages. Instead, Helm wants people to use a personal email server in their home - a bit like an ultra-secure mailbox. Normally email servers are bulky and require considerable technical knowledge. Device Requires Physical Key The Helm device is instead ... (view more)

Fri
06
Jul
Dennis Faas's picture

How to Fix: GoDaddy Email Not Syncing (IMAP Not Working)

Infopackets Reader Allan J. writes: " Dear Dennis, I own a website that is hosted through GoDaddy.com; I signed up for a 5 year contract ($600) which covers my hosting and registrar fees. I own a smartphone, a PC, and a laptop for my work and am ... attempting to sync my email across the devices so that I can view all my messages, regardless of which device I use. I've tried setting this up myself, but my emails automatically download onto one of the three devices at random, and nothing gets synced. When I checked my computer, some emails have been downloaded throughout the day, while other ... (view more)

Mon
05
Mar
Dennis Faas's picture

Explained: Do I Need Norton Identity Protection and Similar Services?

Infopackets Reader Marjie H. writes: " Dear Dennis, I just received an email offer from Norton Security asking if I would like to enroll in the Norton Identity Protection. In order to do so, the form says I need to provide my social insurance ... number. The protection being offered is free, so long as I renew my Norton Antivirus subscription. From what I understand, this service includes protection against personal credit, credit cards, bank, social insurance number (SSI), etc. My question is - with all this information they are asking for, what is the possibility they could be hacked and all my ... (view more)

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