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Thu
19
Feb
Dennis Faas's picture

Are email and IM's private?

Infopackets Reader "Artsiii" writes: " Dennis, thanks very much for your informative newsletter. Someone told me that every email and Instant Message [IM] I've ever sent has been saved by my Internet Service Provider [ISP] or email program. Surely ... this can't be true? There must be millions of messages sent every day. Isn't this information private? I know I would not like what I have said at one time or another available to anyone. Explain please. Thanks for your help. " My response: Interesting questions. Let me try and break it down. RE: Is information that travels ... (view more)

Tue
17
Feb
Dennis Faas's picture

Infopackets Main Server Woes

After announcing that most of the bugs have been worked out of the new infopackets mail server, the main web server started having issues of its own. Subsequently, I was only able to send out 2 newsletters last wee k. In not so many words, the main ... server appears to be choking on bounceback email messages. Since there are literally hundreds of bounceback messages received every day [due to viruses and spam], the infopackets server eventually became overloaded with processes which looped endlessly, caused high CPU usage, and ate away at valuable memory resources. The processes were overloading ... (view more)

Tue
20
Jan
Dennis Faas's picture

Track emails received by recipient?, Part 2

With respect to our recent discussion on MsgTag and tracking whether or not a recipient has received an email, quite a few Readers emailed me over the weekend with some questions. Infopackets Reader Frank R. had some security concerns about MsgTag. ... He writes: " I was curious about MsgTag, so I went to download it. I was immediately notified that my security settings would not allow that to happen. I use Spyware Blaster and IE-spyad for protection against the 'bad guys', as well as the usual anti-hacker firewall / anti-virus stuff ... so now I'm second guessing the whole MsgTag operation ... (view more)

Wed
14
Jan
Dennis Faas's picture

Track emails received by recipient?

Infopackets Reader Brian 'BigJohn2' writes: " A year ago (maybe longer), I downloaded a freeware program from the web that allowed me to know when my emails were received by the recipient. I have since run into some complications with my computer ... system, had to reformat my entire hard drive, and wasn't able to save any of my downloaded utility programs. The real bummer is that I've completely forgotten the name of this tracking program and am unable to reference it on the web. Are you aware of such a program? " My response: After fumbling through Google for an answer, I came across ... (view more)

Tue
13
Jan
Dennis Faas's picture

ClipCache Plus Review

If you have an e-mail address, you probably also have at least one 'forwarding friend' to e-mail every joke, urban myth, and karma-building novelty message in circulation. If you don't have a forwarding friend, chances are, you are the forwarding ... friend. Don't get me wrong -- there's no shame in forwarding jokes, stories, and other bits of textual entertainment. There are, however, 3 Golden Email Etiquette Rules one must follow when forwarding messages, and they are: Remove all '>' or '|' tags before sending the message. They make jokes hard to read and they bloat the message size, making ... (view more)

Thu
11
Dec
Dennis Faas's picture

Help needed from Gazette Readers

Three days a week I entertain Readers with articles I write based on real life computing problems. This time, I'm the one with a dilemma on my hands. Since April of this year, readership of this newsletter has blossomed from 50,000 to (now) 237,000 ... readers -- with 1,000 new members subscribing each day. Not long ago, things were very different. Up until this past August, the newsletter was sent out in full length / HTML (graphical) format -- but all of that came to a halt when it was no longer efficient or financially feasible. I have since reduced the size of the email newsletter by making ... (view more)

Tue
02
Dec
Dennis Faas's picture

Can't open email attachments?

Infopackets Reader Jim D. writes: " Dear Dennis, I use Windows 98 and Outlook Express to read my email. A buddy of mine thought he was helping me by 'tweaking' my computer system, but now I cannot open any email attachments! What can I do? PS: How ... may I retrieve a file that has been deleted? " My Response: It sounds like your friend "tweaked" your computer by upgrading you to the latest version of Outlook Express -- version 6. By default, Outlook Express 6 will not allow you to open email attachments on the assumption that the email may contain an malicious attachment ( ... (view more)

Thu
27
Nov
Dennis Faas's picture

Digital Steganography: The art of Hiding Files, Part 2

Continuing our conversation on Steganography from Tuesday's edition of the Gazette, Infopackets Reader Mike D. exclaims how he downloaded a .WAV sound file that also contained a Trojan: " Hi Dennis, As part of a talk I gave some time ago on IPSec ... [the IP Security Protocol Working Group], I wandered into the area of Steganography. The topic was of particular relevance to me because I had only just discovered (thanks to PestPatrol ) that a Star Trek sound file that I downloaded from the Internet contained a Trojan!" Side note: Digital Steganography is the ability to hide a file inside ... (view more)

Fri
17
Oct
Dennis Faas's picture

File Association incorrect after download?

Side note: I was late getting back from a Holiday this past Tuesday (Canadian Thanksgiving) and was unable to send out Tuesday's edition of the Gazette on time. Without further adieu, please enjoy this "late" edition! Infopackets Reader Ali V. ... writes: " Good morning! Firstly I'd like to I've found your newsletter very helpful in the past and have downloaded thins that have been suggested, so thank you. I wonder if you could help me with a problem I am having. I use Windows 98, BT Open World (my Internet Service Provider), and I am having a real problem opening attachments in ... (view more)

Tue
02
Sep
Dennis Faas's picture

Infopackets Email Newsletter Format

It's been two weeks since the newsletter format has been changed to include "teaser" feature articles and a link to the rest of the story online. Over the weekend, I received a few disheartening emails with regard to the format change. Gan Soon B. ... in South East Asia writes: " Dear Dennis, I am writing to you to register my concern with the new format of your newsletter. Recently, I noticed that you have switched to a format which require users to go online to view the full contents of the newsletter. I figured that you have a valid concern for using that format, and so I didn't ... (view more)

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