program

Mon
09
Oct
Dennis Faas's picture

How to Fix: Windows Photo Viewer Missing after Creators Edition Update

Infopackets Reader 'Giselle' writes: " Dear Dennis, Recently my Windows 10 computer upgraded to the 'Creators Edition', and now the Windows 10 'Photos' app has magically replaced the 'Windows Photo Viewer'. I absolutely can't stand the 'Photos' app ... and I want Windows Photo Viewer back on my system! I have tried going to Control Panel -> Default Programs to change the settings but Windows Photo Viewer is nowhere to be found! Can you help? " My response: I also noticed that the Windows Photo Viewer went missing with the Creators Edition update. Windows Photo Viewer has been a staple in ... (view more)

Tue
31
Jan
John Lister's picture

Internet Piracy Warning Program Ditched

A controversial program of warning letters for suspected copyright infringers has been dropped. The organization behind it says it was a successful education program but critics say it failed to have much impact. The "Copyright Alert System" was set ... up by the Center for Copyright Information, made up of the main producers of TV shows, movies and music in the US. It struck a deal in 2013 with the five largest Internet providers to send up to six warnings to customers after the copyright holders made a complaint of alleged infringement. The precise format was up to the Internet firm, ... (view more)

Mon
05
Dec
Dennis Faas's picture

Easy Duplicate Finder Review

Duplicate files are the curse of every computer user - even professional computer technicians have them. While duplicate files are not really something that harms your PC, they do take up disk drive space, slow the PC down (especially when thumbnail ... previews are generated in Windows), and make things very disorganized. So, if you have a large drive - or a couple of them - and store lots of files on your PC, one thing I recommend my clients do is to take some time to manage duplicate files in order to free up space. This not only saves backup space, but also the users' sanity, should they ever ... (view more)

Mon
06
Jun
Dennis Faas's picture

How to Fix: Windows 10 Keeps Asking: 'How do you want to open this file?'

Infopackets Reader Leonard C. writes: " Dear Dennis, I just upgraded to Windows 10 recently. Every time I click on a link in my emails, Windows 10 keeps asking me 'How do you want to open this file?'. It gives me three choices: 'Internet Explorer', ... 'Microsoft Edge', and 'Look for an app in the store'. How can I get rid of this annoying window? I am currently using Microsoft Outlook 10 as my email program and I use Internet Explorer to browse the web. " My response: If you are running Windows 10 and if you ever come across the window which says: "How do you want to open this file?", it is ... (view more)

Mon
28
Mar
Dennis Faas's picture

How to: Run 16-bit Programs on Windows 10 64-bit

Infopackets Reader 'Colin' writes: " Dear Dennis, I have Windows 10 64-bit and when I try and run an old Visual Basic software program, it says 'This app cannot run on your PC'. I believe the Visual Basic program uses 16-bit architecture. So the ... question is, how can I run 16-bit programs on Windows 10 64-bit? " My response: The simple answer is that you cannot run 16-bit applications on 64-bit Windows directly , including Windows 10 64-bit. The same holds true when trying to run 16-bit applications on Windows 7 64-bit or Windows 8 64-bit. That said, there are workarounds to the problem. ... (view more)

Mon
22
Feb
Dennis Faas's picture

How to: Move Installed Programs to Another Drive in Windows 7, 8, 10

Infopackets Reader 'Ed' writes: " Dear Dennis, Back in the days of Windows 95 and 98 there used to be a utility called Change of address (also known as 'COA' or 'COA2'), which allowed you to move a program from one drive to another. For example, I ... could move an installed program from C: to D: drive, then Windows would run the program from the new location. Is there still such a utility available for Windows 7, 8 and 10? " My response: Change of Address was created by Ziff Davis and is downloadable through PC Magazine's website. That said, the program was made in 2001 and I am not sure if you ... (view more)

Fri
05
Feb
Dennis Faas's picture

Explained: Can I remove Microsoft Visual C++ Redistributable?

Infopackets Reader John G. writes: " Dear Dennis, I have about having six different versions of Microsoft's Visual C++ Redistributable Package installed on my system (both in 32-bit and 64-bit versions), as listed in my Windows Control Panel via the ... Programs and Features. Can I remove any of the Microsoft Visual C++ Redistributable packages, or do I need all of them? " My response: The answer to this question is similar to the question I received about having multiple instances of .NET framework installed on the system . In a nutshell: if you have any of the Visual C++ Redistributable ... (view more)

Mon
31
Aug
Dennis Faas's picture

How to Fix: Program not Compatible with Windows 10

Infopackets Reader Stacie M. writes: " Dear Dennis, I upgraded to Windows 10 over the weekend, but unfortunately many of my programs appear to be incompatible. For example, a program either gives me an error and immediately exits, or it runs but ... doesn't work properly. If I would have known that my programs won't work with Windows 10, I don't think I would have upgraded. Is there anything I can do to make my programs compatible with Windows 10? " My response: When I first upgraded to Windows 10, many of my favorite programs wouldn't work properly, either - similar to what you describe. For ... (view more)

Mon
13
Jul
Dennis Faas's picture

Windows 10 Upgrade: do I have to Reinstall Programs?

Infopackets Reader Ed H. writes: " Dear Dennis, Regarding Windows 10: do I have to reinstall my programs once Windows 10 is installed, or will everything move over automatically? I'm confused because I read that if I install Windows 10 I will have ... to reinstall programs, but other websites say that I won't have to reinstall any programs. How can I know for sure? " My response: Most users will be doing an 'in-place upgrade' through Windows Update; in that case, most of your programs (including your user data) should automatically move over without any problems. On the ... (view more)

Mon
09
Mar
Dennis Faas's picture

CCleaner Won't Update? Green Progress Bar Stalls

Infopackets Reader 'Phil' writes: " Dear Dennis, I am using Windows 7 Home Edition and have been using CCleaner (crap cleaner) for a long time without any problem. However, I've been having difficulty with the last four updates to the program. Each ... update will download as usual, but the green installation progress bar stops after having moved about a quarter of an inch. It doesn't move any further, even if I leave the system on all day. Any ideas what might be causing it or how to resolve the issue? Your help would be most appreciated. " My response: Oftentimes if a program doesn't update ... (view more)

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