program

Infopackets Reader Leonard C. writes: " Dear Dennis, I just upgraded to Windows 10 recently. Every time I click on a link in my emails, Windows 10 keeps asking me 'How do you want to open this file?'. It gives me three choices: 'Internet Explorer', ... 'Microsoft Edge', and 'Look for an app in the store'. How can I get rid of this annoying window? I am currently using Microsoft Outlook 10 as my email program and I use Internet Explorer to browse the web. " My response: If you are running Windows 10 and if you ever come across the window which says: "How do you want to open this file?", it is ... (view more)

Infopackets Reader 'Colin' writes: " Dear Dennis, I have Windows 10 64-bit and when I try and run an old Visual Basic software program, it says 'This app cannot run on your PC'. I believe the Visual Basic program uses 16-bit architecture. So the ... question is, how can I run 16-bit programs on Windows 10 64-bit? " My response: The simple answer is that you cannot run 16-bit applications on 64-bit Windows directly , including Windows 10 64-bit. The same holds true when trying to run 16-bit applications on Windows 7 64-bit or Windows 8 64-bit. That said, there are workarounds to the problem. ... (view more)

Infopackets Reader 'Ed' writes: " Dear Dennis, Back in the days of Windows 95 and 98 there used to be a utility called Change of address (also known as 'COA' or 'COA2'), which allowed you to move a program from one drive to another. For example, I ... could move an installed program from C: to D: drive, then Windows would run the program from the new location. Is there still such a utility available for Windows 7, 8 and 10? " My response: Change of Address was created by Ziff Davis and is downloadable through PC Magazine's website. That said, the program was made in 2001 and I am not sure if you ... (view more)

Infopackets Reader John G. writes: " Dear Dennis, I have about having six different versions of Microsoft's Visual C++ Redistributable Package installed on my system (both in 32-bit and 64-bit versions), as listed in my Windows Control Panel via the ... Programs and Features. Can I remove any of the Microsoft Visual C++ Redistributable packages, or do I need all of them? " My response: The answer to this question is similar to the question I received about having multiple instances of .NET framework installed on the system . In short: it's not advisable that you uninstall any of your C++ ... (view more)

Infopackets Reader Stacie M. writes: " Dear Dennis, I upgraded to Windows 10 over the weekend, but unfortunately many of my programs appear to be incompatible. For example, a program either gives me an error and immediately exits, or it runs but ... doesn't work properly. If I would have known that my programs won't work with Windows 10, I don't think I would have upgraded. Is there anything I can do to make my programs compatible with Windows 10? " My response: When I first upgraded to Windows 10, many of my favorite programs wouldn't work properly, either - similar to what you describe. For ... (view more)

Infopackets Reader Ed H. writes: " Dear Dennis, Regarding Windows 10: do I have to reinstall my programs once Windows 10 is installed, or will everything move over automatically? I'm confused because I read that if I install Windows 10 I will have ... to reinstall programs, but other websites say that I won't have to reinstall any programs. How can I know for sure? " My response: Most users will be doing an 'in-place upgrade' through Windows Update; in that case, most of your programs (including your user data) should automatically move over without any problems. On the ... (view more)

Infopackets Reader 'Phil' writes: " Dear Dennis, I am using Windows 7 Home Edition and have been using CCleaner (crap cleaner) for a long time without any problem. However, I've been having difficulty with the last four updates to the program. Each ... update will download as usual, but the green installation progress bar stops after having moved about a quarter of an inch. It doesn't move any further, even if I leave the system on all day. Any ideas what might be causing it or how to resolve the issue? Your help would be most appreciated. " My response: Oftentimes if a program doesn't update ... (view more)

Infopackets Reader 'wb7wvo' writes: " Dear Dennis, How do I find a program I just downloaded? I tried the Windows Search feature, but it doesn't seem to be able to find it. I recently downloaded a ham radio program to my desktop, but it never showed ... up. I downloaded it again, but the same thing happened. I can't seem to find my downloads ever since I upgraded to the latest release of Firefox. I feel like I goofed up somehow, but for the life of me I can't find the program I just downloaded. Any suggestions? " My response: If the file downloaded successfully, it should be in your Download ... (view more)

Infopackets Reader 'TNStumbler' writes: " Dear Dennis, I'm running Windows 7 Pro and my computer takes too long to start -- upwards of 85 seconds or so. I am running Malware Bytes Pro (paid version) and it has not found any malware. So, it must be ... that too many programs are being loaded during boot. Which programs can I remove from my startup? " My Response: There are plenty of utilities out there that can help you remove items from the startup. I personally prefer to use msconfig because it's already part of Windows XP, Vista, Windows 7 and Windows 8. It's very simple to use, though figuring ... (view more)

Infopackets Reader 'biggrampa' writes: " Dear Dennis, Regarding Windows Live Essentials: I have an error message stating that wldcore.dll missing or not found. I have tried to reinstall Windows Live Essentials but it says it is already there, and I ... have latest version. I have also tried uninstalling using revo uninstaller, but it says that the program cannot be found. When I try to run Windows Live Mail, it says wldcore.dll missing. Any ideas? " My Response: Most likely a Windows Registry setting is corrupt and pointing to an invalid location of the wldcore.dll file. To fix the error, you can ... (view more)