program

Mon
13
Jul
Dennis Faas's picture

Windows 10 Upgrade: do I have to Reinstall Programs?

Infopackets Reader Ed H. writes: " Dear Dennis, Regarding Windows 10: do I have to reinstall my programs once Windows 10 is installed, or will everything move over automatically? I'm confused because I read that if I install Windows 10 I will have ... to reinstall programs, but other websites say that I won't have to reinstall any programs. How can I know for sure? " My response: Most users will be doing an 'in-place upgrade' through Windows Update; in that case, most of your programs (including your user data) should automatically move over without any problems. On the ... (view more)

Mon
09
Mar
Dennis Faas's picture

CCleaner Won't Update? Green Progress Bar Stalls

Infopackets Reader 'Phil' writes: " Dear Dennis, I am using Windows 7 Home Edition and have been using CCleaner (crap cleaner) for a long time without any problem. However, I've been having difficulty with the last four updates to the program. Each ... update will download as usual, but the green installation progress bar stops after having moved about a quarter of an inch. It doesn't move any further, even if I leave the system on all day. Any ideas what might be causing it or how to resolve the issue? Your help would be most appreciated. " My response: Oftentimes if a program doesn't update ... (view more)

Thu
12
Feb
Dennis Faas's picture

How to Find Download?

Infopackets Reader 'wb7wvo' writes: " Dear Dennis, How do I find a program I just downloaded? I tried the Windows Search feature, but it doesn't seem to be able to find it. I recently downloaded a ham radio program to my desktop, but it never showed ... up. I downloaded it again, but the same thing happened. I can't seem to find my downloads ever since I upgraded to the latest release of Firefox. I feel like I goofed up somehow, but for the life of me I can't find the program I just downloaded. Any suggestions? " My response: If the file downloaded successfully, it should be in your Download ... (view more)

Mon
26
Jan
Dennis Faas's picture

Computer takes Too Long to Start?

Infopackets Reader 'TNStumbler' writes: " Dear Dennis, I'm running Windows 7 Pro and my computer takes too long to start -- upwards of 85 seconds or so. I am running Malware Bytes Pro (paid version) and it has not found any malware. So, it must be ... that too many programs are being loaded during boot. Which programs can I remove from my startup? " My Response: There are plenty of utilities out there that can help you remove items from the startup. I personally prefer to use msconfig because it's already part of Windows XP, Vista, Windows 7 and Windows 8. It's very simple to use, though figuring ... (view more)

Fri
23
Jan
Dennis Faas's picture

WLDCore.dll missing; Windows Live Mail won't Start?

Infopackets Reader 'biggrampa' writes: " Dear Dennis, Regarding Windows Live Essentials: I have an error message stating that wldcore.dll missing or not found. I have tried to reinstall Windows Live Essentials but it says it is already there, and I ... have latest version. I have also tried uninstalling using revo uninstaller, but it says that the program cannot be found. When I try to run Windows Live Mail, it says wldcore.dll missing. Any ideas? " My Response: Most likely a Windows Registry setting is corrupt and pointing to an invalid location of the wldcore.dll file. To fix the error, you can ... (view more)

Mon
05
Jan
Dennis Faas's picture

How to Copy Programs from Windows XP to Windows 8?

Infopackets Reader Eric H. writes: " Dear Dennis, I recently purchased a new PC with Windows 8.1. My old PC has Windows XP on it, and I would like to copy over all my programs from Windows XP to Windows 8.1. How can I do that? After I'm done moving ... over all my programs, I want to wipe the old Windows XP PC clean and give it away. " My response: Unfortunately, migrating from Windows XP to Windows 8.1 is not as easy as 'copying' over files from one PC to another. In this case, I suggest you do one of the following: 1. Reinstall all (or some of) your programs manually on the new Windows 8.1 ... (view more)

Mon
22
Dec
Dennis Faas's picture

Missing Windows DVD? How to Download and Reinstall

Infopackets Reader 'Bob T.' writes: " Dear Dennis, I am trying to reinstall Windows on my computer but I can't seem to find my Windows DVD anywhere. In fact, I'm not even sure if my computer came with an install disc. Should I download Windows from ... a torrent website? Can I use a DVD or USB drive to reinstall Windows? What do you suggest? " My Response: You can download a copy of MS Windows 7, 8, or 10 for free from Microsoft and install it from DVD or USB, though the steps for installing from USB are a little more involved for Windows 7. At the time of writing this ... (view more)

Mon
01
Dec
Dennis Faas's picture

Difference between 32 bit and 64 bit Windows?

Infopackets Reader Gord S. writes: " Dear Dennis, I have Windows 8.1 64 bit installed on my PC. When downloading programs I see there are options for 32 bit or 64 bit. My question is: should I download both 32 bit and 64 bit programs? [Also, what is ... the difference between 32 bit and 64 bit Windows?] Thank you for your comments. " My response: That's a great question; thanks for asking. If you are running 64 bit Windows, you should download and install 64 bit versions of programs -- but only if they are available. If there is no 64 bit version available, then running the 32 bit version will ... (view more)

Fri
28
Nov
Dennis Faas's picture

How to Search and Remove Duplicate Files (Freeware)?

Infopackets Reader Brenda T. writes: " Dear Dennis, I have a lot of duplicate word documents and pictures in my computer. I would like to know what is the best way to find the duplicate files and delete them? Do I need to buy a special program? And ... if so do you recommend one? " My response: That's a great question -- thanks for asking. You don't need to buy a special program to search for and delete duplicate files, as there are plenty of excellent freeware programs that will do just that. One program in particular that comes to mind is NirSoft's SearchMyFiles . This ... (view more)

Fri
31
Oct
Dennis Faas's picture

Should I remove old .NET Framework?

Infopackets Reader Dan F. writes: " Dear Dennis, When I run Windows Update, it tells me there are .NET Framework 3.5 updates available. Should I install these Windows Updates, even though my computer has .NET framework 4.5? Also, should I remove old ... .NET framework (versions 1, 2, etc) from the Windows Control Panel? Or will it cause problems? " My response: I recommend installing Windows Updates as soon as they are available (for the reasons I outlined in the comments section of yesterday's article), as the latest Windows Updates usually address bug fixes or security-related ... (view more)

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