support

Mon
07
Dec
Dennis Faas's picture

Upgrading XP to Win7: How to Make the Transition Easy

Acronis True Image 2010 has recently been released and if you plan to take the plunge to from Windows XP to Windows 7 -- or even Vista to Windows 7, for that matter -- you will definitely want to use this program. From Windows XP to Windows 7: My ... Experience When I moved from XP to Windows 7, I used Acronis True Image no less than 15 times to regain access to my previous Windows installation in order to extract files I simply forgot to backup. In one instance, I used True Image to rescue a configuration file containing 25 email filters I had previously used on my old Windows XP system. I sure ... (view more)

Wed
14
Oct
Dennis Faas's picture

Ashampoo Burning Studio 9 Review

Update 2011/06/16: We've managed to finagle yet another amazing deal for our readers! Act now and save a whopping 60% off Ashampoo Burning Studio 9 until June 28, 2011 (regular price $39.99 now only $15.99) -- proceeds support our website. This ... fabulous program is used to make CD, DVDs and Blu-Ray discs using your PC and is especially GREAT for beginners / intermediate computer users because it's SUPER EASY to use. A full 30 day money back guarantee is offered if you're not completely delighted! The full review of Burning Studio 9 is below. Details and link to discount offer are at the bottom ... (view more)

Wed
03
Jun
Dennis Faas's picture

XP to Vista 64bit: Should I upgrade?

NOTE: Be sure to grab my supplemental report '10 Key Concepts of PC Optimization' at the end of this article for more great tips like this one -- or click here to download now! Infopackets Reader 'lde4' writes: " Dear Dennis, I'm currently using ... Windows XP Home Edition SP2 (32 Bit). I ordered a new computer with Windows Vista Home Premium (64 Bit) with Service Pack 1. Question: Can I use all my old XP programs and games with my new computer using Vista 64bit? " My response: The quick and short answer: not all XP programs are compatible with Vista (32bit or 64bit, for that matter). As for ... (view more)

Thu
21
May
Dennis Faas's picture

Win7 XP Mode Lacks Vendor Support, Microsoft Vexed

When news of Windows 7's XP Mode was revealed, there was much rejoicing among those who were concerned about legacy support. However, it appears that XP mode won't do everything many hoped it would, and will be unavailable to many Intel users. ... (Source: theinquirer.net ) Windows 7's XP Mode (also known as "XPM") is a virtualization feature that will allow some users of Windows 7 Premium to run Windows XP apps in a virtual machine. However, it appears that Microsoft may be rushing a technology that is receiving spotty support from chipmakers Intel and AMD. (Source: cio.com ) There is ... (view more)

Mon
27
Apr
Dennis Faas's picture

Virtual Machines and x86 Virtualization

In computer science, a virtual machine (VM) is a software implementation of a machine (computer) that executes programs like a real machine. System Virtual Machine vs Process Virtual Machine A virtual machine was originally defined by Popek and ... Goldberg as "an efficient, isolated duplicate of a real machine". Current use includes virtual machines which have no direct correspondence to any real hardware. Virtual machines are separated into two major categories, based on their use and degree of correspondence to any real machine: a System Virtual Machine and a Process Virtual Machine. A system ... (view more)

Thu
05
Mar
Dennis Faas's picture

UK Firms Slammed for Taxing Phone-in Tech Support

A leading consumer group has condemned the high cost of phone-in technical support offered by British technology firms. At least 70% of the firms studied charge more than a standard phone call, with Internet service providers rated as the worst ... offenders. "Which? Computing", a magazine produced by the Consumer Association, looked at 45 firms in the country to test the price and response time of their telephone support. It found that 32 firms only offer phone support through numbers which cost more than a standard call, with the firms themselves taking a cut of the revenue. Four ... (view more)

Tue
17
Feb
Dennis Faas's picture

Microsoft Signs Interoperability Deal with Open Source Developer Red Hat

Microsoft and Red Hat recently signed an interoperability deal designed to please both Windows and Linux users. Red Hat, the largest corporate contributor to open source development, is a powerful ally for Microsoft due to their position as "the ... most trusted" Linux distribution vendor. (Source: redhat.com ) The two-part deal will maximize the potential for virtualization via each company's "hypervisors" (software that gives users the ability to run multiple operating systems on the same computer at once). It will also ensure that both Windows and Red Hat (Linux) software will be compatible ... (view more)

Thu
28
Jun
Dennis Faas's picture

Deconstructing Windows Vista, Part 3

...continued from Part 1 and Part 2 . Every year Microsoft introduces the "latest technology", bent on revolutionizing computers or their software. Anyone who's familiar with Microsoft is naturally suspicious when "new" technology is introduced -- ... and for good reason. Web TV, Microsoft TV and WinCE smartphones, Xbox, various versions of Media Center PCs, Watches, Media2go, Xbox 360, and the Zune (to name a few) are all products that either went away rapidly or lost billions of dollars. This year it's Windows Vista, Longhorn Server and a new Computer Table called "Surface" with a hefty price ... (view more)

Wed
18
Apr
Dennis Faas's picture

A Few Thoughts: Microsoft and Windows Vista

Since last November and even before that, Microsoft has been aggressively hyping the features and virtues of Vista. We've all seen it talked about in the printed media, on television, and on web sites, including Infopackets. Is Vista the latest and ... greatest Windows operating system ever produced? The jury is still out on that. Even I, the local Linux 'geek', look upon Vista and can see where there are seeds of potential greatness, but only the potential. It's just too soon to say for sure if will attain greatness. Why So Much Memory? On the technical side, the reasons for the expanded ... (view more)

Thu
15
Feb
Dennis Faas's picture

Microsoft Heightens Support Fees

Just when you thought the cost of upgrading to Microsoft's new operating system, Vista, was expensive enough, the company announces it has raised the support fees for both XP and the new version of Office. The charge allotted for requesting help ... with either XP or Vista has been raised to $59, up a good chunk of change from the pre-Vista age of just $39. For now, there are fewer complainers. That's because those who have recently invested in Windows Vista are charged nothing for support calls during the first 90 days of ownership. However, after that period ends, all bets are off. (Source: ... (view more)

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