support

Wed
24
Nov
John Lister's picture

Windows 10 Updates Slowed Down

Microsoft is to switch to updating Windows 10 once a year. It's good news both for those hoping to use it for years to come and for those who'd prefer Microsoft to stop making changes for the sake of it. When Windows 10 debuted, Microsoft adopted a ... policy of batching most non-security updates into two releases each year. The plan appeared to be that this schedule would effectively go on forever with Windows 10 being the last totally new "edition" of the system. That was been ditched with the release of Windows 11, leaving some question over future updates. Windows 10 ... (view more)

Tue
15
Jun
John Lister's picture

Microsoft to 'Retire' Windows 10

Microsoft has dropped another strong hint that Windows 10 will be getting a sequel. It's now added an end date for the system. Rumors started getting louder last week that Windows 11 is on the cards. Those came partly from a Microsoft graphic that ... many took to be a not-so-hidden reference to 11 and partly from the wording some Microsoft executives used when promoting an upcoming media event. Now Microsoft has updated its support timetable documents to list Windows 10 Home and Pro as having a "retirement date" of 14 October 2025. That's the first time Microsoft has listed a date for Windows 10 ... (view more)

Tue
12
Jan
John Lister's picture

100M Users Still Using Windows 7

As many as 100 million PCs could still be running Windows 7 according to a newly-published estimate. That's despite Microsoft withdrawing support for the 11-year old system last year. The estimate comes from Ed Bott of ZDNet and is based on data ... published at analytics.usa.gov. That brings together site visitor data from most US government agencies. It means the figures will primarily represent visitors from the United States. (Source: zdnet.com ) Bott notes that across the agencies, 8.5 per cent of visitors in the past 90 days were running Windows 7 and 3.4 percent running Windows 8 or 8.1. ... (view more)

Thu
05
Nov
John Lister's picture

Windows 10 1809 to Lose Security Support

Microsoft has warned users who haven't updated Windows 10 for a couple of years that they will soon face increased security risks. It's about to withdraw support for Windows 10 version 1809, having extended it during the initial stages of the ... COVID-19 pandemic. Version 1809 was the second major update of the year in late 2018. It was also known as the "Windows 10 October 2018 Update." Work-From-Home Changed Plans For those of you who find it easier to track Windows 10 Feature Updates by their signature bugs, version 1809 was the update that deleted some personal files during the upgrade, as ... (view more)

Thu
24
Sep
John Lister's picture

Office 2019 Won't Be Last Of Its Kind

Microsoft is releasing a new "buy it once" version of Office. It's a surprise follow-up to Office 2019 and is an alternative to the ongoing subscription of Office 365. Right now very little is known about the new product as it's only come to light ... through a single line in a blog post that's otherwise about business tools Microsoft Exchange. That line reads: "Microsoft Office will also see a new perpetual release for both Windows and Mac, in the second half of 2021." (Source: microsoft.com ) A perpetual release is another way of saying that users only have to pay once to purchase the software ... (view more)

Thu
02
Jan
John Lister's picture

No More Security Updates: Win7 Support Ends Jan 14

Microsoft will officially ditch support for Windows 7 in just a couple of weeks, a decade after the system debuted. It means Microsoft may face a difficult choice over security issues. January 14 will mark the end of Extended Support for Windows 7 - ... the second period of a Windows edition's lifespan. Mainstream support, which is the period when Windows 7 received new features and Microsoft deals with tech queries free of charge, already ended in 2015. (Source: bt.com ) Extended Support is where Microsoft charges for help and where the only updates are to fix security problems and major ... (view more)

Tue
11
Dec
John Lister's picture

MS: New Edge Rebuild to Support Chrome Extensions

Microsoft has confirmed Edge will now use the same code as Chrome . It's also said it plans to support Chrome extensions on Edge. The news bears out previous reports, though notably it appears Microsoft will stick with the Edge name for the revamped ... browser. That may be because it put so much effort into branding Edge as the replacement of Internet Explorer. It's all to do with rendering engines, the part of a web browser that actually turns the code of a web page into what the users sees on screen. Microsoft is ditching its own EdgeHTML and adopting "Chromium," an open source ... (view more)

Tue
12
Jun
John Lister's picture

Microsoft Scales Back Tech Support for Windows 7, 8

Microsoft staff will no longer answer questions about Windows 7 and 8.1 in support forums. It's also keeping quiet about several other hardware and software products. The products concerned are already mostly into Microsoft's "extended support", ... rather than "mainstream support" periods. That means Microsoft is no longer adding new features to the software, handling warranty claims, or offering free support through online tools or phone lines. Instead, it merely issues patches for security problems and bugs. While Microsoft no longer offered direct help services for the ... (view more)

Tue
05
Jun
John Lister's picture

Browsers to Support Fingerprint Logins to Websites

Google's Chrome browser may soon support biometric logins to websites such as fingerprints. It follows on from Firefox becoming the first major browser to support biometric logins just a few weeks ago. Both browsers are supporting "WebAuthn," a web ... standard for authenticating logins without passwords. While it's a big step, it's only half the journey as the standard also has to be supported by the websites in question. (Source: digitaltrends.com ) The standard has been jointly developed by two key groups. The World Wide Web Consortium is the main body that develops standards for ... (view more)

Tue
25
Oct
John Lister's picture

Microsoft Warns: Fake Blue Screen of Death with 1-800 Number is a Scam

Microsoft has warned that scammers are trying to trick users with a fake "Blue Screen of Death" error message. The idea is to fool users into calling a bogus 1-800 tech support hotline. The Blue Screen of Death is an unofficial name given to a ... particular type of error message which appears when a Windows computer suffers a serious malfunction. In most cases, once the screen appears the only option is to reboot the computer, usually by switching it off with a physical power button or by resetting the machine with a reset button (if it is available). The idea of the screen is to give ... (view more)

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