task manager

Fri
18
Aug
Dennis Faas's picture

How to Fix: Constant Spinning Circle (Mouse Pointer) Asus Laptop

Infopackets Reader Susan S. writes: " Dear Dennis, I just read your article ' How to Fix: Constant Spinning Cursor (Circle) in Windows ' - I have a similar problem! I own an Asus x551 laptop with Windows 10. The mouse pointer constantly spins with a ... blue circle every other second, and I can't figure out why this is happening. I thought perhaps I had a virus, so I formatted the computer - but it did nothing to stop the spinning blue circle. I am going crazy. Can you help? " My response: I asked Susan if she would like me to connect to her machine using my remote desktop service and she agreed ... (view more)

Fri
04
Aug
Dennis Faas's picture

How to Fix: Constant Spinning Cursor (Circle) in Windows

Infopackets Reader Bill W. writes: " Dear Dennis, I recently upgraded to Windows 10; prior to that I was running Windows 7. In both Windows 7 and 10 I have this extremely annoying issue where the mouse exhibits a constant spinning circle (cursor) - ... as if the system is busy doing something. The spinning circle goes on all day long; it pops up for a few seconds, then disappears, and then maybe 30 seconds to a minute later it will pop up again. The spinning blue circle / mouse pointer happens even if the system is idle. I would like to get this fixed and am willing to pay to have you remote into ... (view more)

Mon
10
Jul
Dennis Faas's picture

How to Fix: 'logilda.dll not found' Error When Booting Windows

Infopackets Reader Jean G. writes: " Dear Dennis I just upgraded to Windows 10. Every time my computer restarts, I receive the error message that ' There was a problem starting c:\windows\system32\logilda.dll / The specified module could not be ... found .' I actually had this message before I upgraded to Windows 10 but I was hoping that the upgrade would have fixed it. Based on what I read, the logilda.dll is a file related to my Logitech keyboard and mouse. I have uninstalled and reinstalled the program multiple times but I still get the error. Can you please help! " My response: I have not had ... (view more)

Mon
26
Jun
Dennis Faas's picture

How to Fix: Remove Update_Windows.exe / Update.exe Virus (100% CPU Usage)

Infopackets Reader Mike B. writes: " Dear Dennis, I run a Windows Server 2003 box that has been fine until two days ago. Now, my CPU usage is 100% with multiple 'Update_Windows.exe' processes running. I've deleted the Update_Windows.exe tasks in ... Task Manager, but it keeps propagating. I did a virus scan, but it did not find anything; Malwarebytes antimalware also is not reporting anything. Prior to the infection, I installed the emergency May 2017 update to avoid the Windows SMB exploit / WannaCry ransomware infection . I understand Windows Server 2003 is no longer supported by Microsoft and ... (view more)

Fri
16
Jun
Dennis Faas's picture

How to Fix: IAStorDataMgrSvc High CPU Usage

Infopackets Reader Ian S. writes: " Dear Dennis, Recently I noticed through Task Manager that I have very high CPU usage, even with the computer idle. I looked at Task Manager and it says that 'IAStorDataMgrSvc' is eating 25% of my CPU constantly. I ... read that this is an Intel program and that my computer's BIOS may not be set up properly, which is causing the problem. I also read that if I set the BIOS improperly (in order to correct the issue), my computer may get stuck in a blue screen loop. I am afraid to make any changes for fear that it may screw something up. Can you help? " My response ... (view more)

Mon
20
Feb
Dennis Faas's picture

How to Fix: Disable Presentationfontcache.exe (High CPU)

Infopackets Reader Teresa P. writes: " Dear Dennis, My computer has been acting terribly slow! I pressed CTRL + ALT + DEL to bring up Task Manager to see what was going on, and I have a task called presentationfontcache.exe that is eating 25% of my ... CPU. This is an older computer, and these days I need all the CPU processing power I can get - and this definitely isn't helping! Can you please tell me how I can disable presentationfontcache.exe in Windows 7? " My response: I have not had this problem before so I asked Teresa if she would like me to look at the issue more closely using my remote ... (view more)

Mon
03
Oct
Dennis Faas's picture

How to Fix: Task Manager Top Menu and Tabs Missing

Infopackets Reader James R. writes: " Dear Dennis, I just upgraded to Windows 10 and something strange has happened to my Task Manager. When I press CTRL + ALT + DEL on the keyboard, then click on the 'Task Manager' option, it brings up the Task ... Manager window - but the top menu of Task Manager is missing. Normally I would see 'File', 'Options', 'View' menus, plus the tabs (such as Processes, Performance, Details, etc) but neither of those are present. What gives? " My response: According to Microsoft Knowledge Base Article #193050, what you are describing is Task Manager that is operating in ... (view more)

Fri
03
Jun
Dennis Faas's picture

How to Fix: SysMenu.DLL Error When Starting Windows

Infopackets Reader Jason B. writes: " Dear Dennis, I recently upgraded my laptop to Windows 10 from Windows 8.1. After a few days of the upgrade, I keep getting a strange DLL error message stating that 'SysMenu.dll could not be found'. The error ... message always seems to appear right after I boot or reboot the computer, and about 2 or 3 minutes after I gain access to the desktop. The error message is: 'There was a problem starting C:\PROGRA~1\COMMON~1\System\SysMenu.dll. The specified module could not be found.' I have searched Google from high to low on how to fix this error, but the solutions ... (view more)

Mon
11
Apr
Dennis Faas's picture

How to Fix: Svchost.exe High CPU Usage

How to Fix: Svchost.exe High CPU Usage Infopackets Reader Ben J. writes: " Dear Dennis, I just reinstalled Windows 7 on my machine, and from the get-go the machine is very slow to use. I ran Windows Task Manager to see what is going on, and the ... svchost.exe process is consuming 50% of my CPU. I have disabled the sleep mode on my computer and let svchost run for a few days, but nothing has come of it - it's still causing high CPU usage. I should also mention that I have not yet received any Windows Updates on my computer for the last week. What is causing the svchost process to run at high CPU ... (view more)

Mon
04
Apr
Dennis Faas's picture

How to Fix: Windows 10 Start Menu Not Working

Infopackets Reader Sam S. writes: " Dear Dennis, A few days ago I booted my computer to the Windows 10 desktop, but now my Windows 10 start menu doesn't work. If I click on the start menu, it doesn't do anything at all - no menu, no tiles - nothing ... at all! The only options I have are the Windows 10 task bar which allows me to click on Microsoft Edge browser, so I can at least get on the Internet. Can you tell me why my Windows 10 start menu disappeared? I need to get into my tiles so can access my apps. Thanks for any help you can offer. " My response: This is a very vexing problem (based on ... (view more)

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