Security

Fri
09
Sep
Dennis Faas's picture

Can't Uninstall / Remove PC Mighty Max?, Part 2

Infopackets Reader Nancy H. writes: " Dear Dennis, I just surfed on over to your web site for the first time. I saw your recent article ' Can't uninstall / remove PCMightyMax? ' and have tried the instructions as you have suggested. I went through ... the various steps you advised by running the PC Mighty Max 'installer', but did not see an option to remove mightyMax from my system. The only thing I saw was an option to install it again. I don't know if I'm doing something wrong. PC Mighty Max is *extremely* annoying, and seems more like a virus or a Trojan than anything! I'd love very much ... (view more)

Wed
07
Sep
Dennis Faas's picture

Can't Uninstall / Remove PC Mighty Max?

Infopackets Reader Fred S. writes: " Dear Dennis, I recently download a program called PCMighty Max. The web site said it was free and would fix errors on my computer. The problem is that it has the most annoying warnings and popups which ... practically force you into purchasing the full retail version. Question is: how can I remove PC Mighty Max from my computer? I have tried to remove mightymax from my Control Panel, but, the remove feature is not there. Thank you in advance for your help -- I am a new subscriber and look forward to my first edition! " My response: After a bit of ... (view more)

Sun
28
Aug
Dennis Faas's picture

Forgot / Lost my User Password (Windows XP)?

Infopackets Reader Sandie R. writes: " Dear Dennis, You are always so helpful with the tips you give in your newsletter! I hope you can help me. Three years ago, I purchased a used HP Pavilion desktop computer with Windows XP installed on it. After ... 1 year of usage, I decided to upgrade and packed away the old computer. The other day, I was doing some spring cleaning and decided to unpack the old computer and fire it up. Unfortunately, I forgot my Windows XP user password, and now I can't login. Is there anything I can do to get past the password? Thanks in advance for any suggestions you ... (view more)

Fri
26
Aug
Dennis Faas's picture

Microsoft's new Anti-Phishing Toolbar for Internet Explorer

wiredNews.com is reporting that an anti-phishing tool (currently only available in the beta stage of Internet Explorer version 7 ) will be available to all Windows XP Service Pack 2 users before the full release of IE7. Here's the full story: " ... Microsoft Corp. will soon make available to the general public a tool for warning users about 'phishing' scams that could lead to identity theft. Currently, such a tool comes only with the Internet Explorer 7 browser, which is available in tests only to a select group of developers. But within a few weeks, Microsoft will incorporate it into a ... (view more)

Mon
22
Aug
Dennis Faas's picture

How to Remove Spyware with Randomly Generated Process and File names?

Infopackets Reader Joe B. writes: " Dear Dennis, I've been desperately trying to clean my computer of a nasty Malware / Spyware infection for the last 5 days. A characteristic of something that is going on is that while I'm typing along in a window, ... the window is suddenly de-activated and I have to mouse back to the window to activate it and continue typing. It's most irritating! I believe I have resolved the majority of the Spyware infection, however there are 4 files that keep reappearing even after I delete them. I can't seem to find instructions on the web, either. I'm not sure what ... (view more)

Sat
20
Aug
Dennis Faas's picture

How to Slipstream Windows XP?

" Dear Dennis, My PC with Windows XP is getting slower and slower. I need to do some spring cleaning and I think the best way is to reinstall the Operating System. My question is: how can I reinstall Windows XP with all the latest updates at the ... same time? You answered a similar question like this before, but didn't give any details or refer the reader to a location to get the information. I think this procedure is called 'Slipstreaming'. Thanks. " My response: Just to recap: slipstreaming means to integrate the latest Service Pack into the Windows installation CD. Service Packs are ... (view more)

Thu
11
Aug
Dennis Faas's picture

Remove Smitfraud.c Trojan (0028.C0011E36 VXD)?

Infopackets Reader 'Faskia' writes: " Dear Dennis, One of my PCs is now failing to connect to the Internet, and is showing a Security Warning screen on a Blue Screen of Death (BSOD). The blue background reads, 'A fatal error in IE has occured at ... 0028.C0011E36 in VXD VMM(01)+00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c.' Would you please give me some simple steps to remove Smitfraud from my PC? " My response: The problem is that your computer has been infected with Spyware. According to the F-Secure web site, Trojan-Spy.HTML.Smithfraud.c is a phishing scam where "a ... (view more)

Sun
10
Jul
Dennis Faas's picture

Alert: eBay and SquareTrade scam, Part 3

Are you being scammed? Need to know the definitive answer right now? READ THIS ARTICLE and then come back to this page when you're finished (if you like). -- Infopackets Reader Bill P. writes: " Dear Dennis, After reading your 'eBay and SquareTrade ... scam' article alerts [ Part 1 | Part 2 ], it prompted me to write you about a wonderful new anti-scam / anti-phishing toolbar called FraudEliminator Pro. The review over at pcMag.com summed up its features nicely: ' FraudEliminator Pro is a toolbar for Internet Explorer or Firefox that warns you if the web site you're visiting is not what it ... (view more)

Fri
01
Jul
Dennis Faas's picture

Use more than Spyware Remover for Redundant Protection?

Infopackets Reader Henry H. writes: " Dear Dennis, I have Spy Sweeper installed in my computer, but last week after running Norton Antivirus I discovered a threat called 'Adware.Ezula.' Thanks to an article of yours I also downloaded Acronis True ... Image , which I have found fantastic, so I was able to revert my system back to a previous state (and without the Adware.Ezula on my system)! I was so impressed with True Image that I decided to examine the entire Acronis product line. I came across their 'Acronis Privacy Expert Suite', and I would appreciate your opinion on whether or not I ... (view more)

Tue
28
Jun
Dennis Faas's picture

Temporary Internet Files: safe to delete?

Infopackets Reader Phyllis R. writes: " Dear Dennis, I have just completed a 'disk cleanup' on my computer. When the disk cleanup finished, it said I could free up more space on my C drive if I deleted my Temporary Internet Files. Is this a safe ... procedure, and do you recommend it? Every once in a while I clean out my Temporary Internet Files and web site history, but was curious of your opinion. Thanks for any help you can provide. " My response: Before answering that question, it's important to understand the role of Temporary Internet Files before you go and delete them ;-). In ... (view more)

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